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WEIGHT CAPACITIES BY MODEL

LEVEL SIX

OFFERS A LIMITED 365 DAY

WARRANTY AGAINST DEFECTS IN MATERIALS

AND WORKMANSHIP.

TERMS OF WARRANTY:

Your LEVEL SIX product is guaranteed to be free of defects in material and workmanship for a period of no more
than 365 days from the date of purchase. If the product does not conform to the warranty, LEVEL SIX, at its
discretion will issue a new, like new, or similar model product, excluding any shipping charges. Warranty extends
to original purchaser only and is non-transferable. Sales receipt and original packaging materials are required.

WARRANTY:

LEVEL SIX will make every effort to produce boards to the highest quality and standards in the industry. We do
quality checks in our factories in Asia and in our warehouses in North America in an effort to guarantee each
board’s quality before shipping. Because of the nature of surfing and paddle boarding we cannot warranty the
performance of any board or shape for individual riders and varying levels of skills and abilities. Furthermore, we
cannot guarantee against damage or breakage and cannot protect or warranty against circumstances outside of
our control. In the event of a new board being removed from a box and not in good condition please contact the
office for resolution. You will be asked for a copy of your sales receipt and photos of the damage in question, as well
as original packaging material to verify if damage was due to shipping. If it is deemed a manufacturing or material
flaw, we will issue an RMA number. This number along with the damaged product will need to be returned to
the closest warehouse at customer’s expense. Upon physical review, LEVEL SIX will make its final determination
as to the nature of the damage or flaw and issue a replacement product (model depends on availability), or store
credit. Shipping will be the responsibility of the customer. We are not responsible for damage or defects once
the board has been used. Damage is defined as impact with any object or material, damage due to dropping,
loading, unloading, or transport, alterations or modifications, repairs, natural disasters, fires, temperatures below
4.4

C (40

F), or above 43

C (110

F), any further use of a board once a claim has been reported, transport or

storage of a board with a closed air valve, use of a board in the water with a loose or removed air valve, failure
to clean and service air vent valve, storage of a board in extremely hot or humid conditions including a wet or
damp board bag.

RETURNS AND EXCHANGES:

LEVEL SIX will exchange any new, unused product for company credit providing it is accompanied by an original
sales receipt and all original packaging. This will not include any shipping charges or expenses. Product must be
in new condition and will be subject to the inspection of staff.

LIMITED LIFETIME WARRANTY

FOR WARRANTY INFORMATION, PARTS/ACCESSORIES

CALL 1-877-2LEVEL6 | 1-877-253-8356

OR CONTACT US BY EMAIL: [email protected]

Q U E S T I O N S / CO M M E N TS :

1 - 8 7 7 - 2 L E V E L 6

The following suggested weight capacities are based on a novice skill level. As rider skill
increases, the recommended board volume can decrease. The following capacities are
suggested limits determined by physical data alone and do not account for individual rider
agility and/or environmental conditions.

WEIGHT CAPACITIES BY MODEL

TEN-SIX

ELEVEN-SIX

ELEVEN-TWO XT

NINE-0

TEN-0

ELEVEN-SIX TOURING

TWELVE-SIX TOURING

FOURTEEN TOURING

SOFTSUP ELEVEN

MODEL

174 Liters
209 Liters
252 Liters
152 Liters
176 Liters
222 Liters
241 Liters
279 Liters
195 Liters