ISSUE
POSSIBLE SOLUTION
Equipment does not function
Ŕ
Confirm that the camera and monitor are ON
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The battery may be depleted; charge battery
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The power adapters may not be properly connected
No reception
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Camera and monitor may not be properly paired; follow PAIRING instructions
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Camera may be too far away from the monitor
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Extend the antenna on the monitor
Reception Interference (static)
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The camera and monitor may be too far apart
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The battery power may be too low
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Other electronic devices may be interfering with the signal
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The camera or monitor may be placed too close to many metal objects
Feedback (screeching, static)
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The camera and monitor may be too close together
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The volume on the monitor may be set too high
Noise (static, beeping)
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Battery power may be too low
The buttons are not working
Ŕ
LOCK/UNLOCK Button is in LOCKED position; move to UNLOCK position
Picture works but there is no sound
Ŕ
Volume setting may be too low
Picture is black and white
Ŕ
Night vision LEDs may be ON; increase the amount of light in the room being
monitored
The rechargeable battery will not
charge
Ŕ
The power adapters may not be connected
Ŕ
Battery pack may not be properly connected inside the battery compartment
Maintenance
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Clean the surfaces of the camera and monitor with a soft, fluff-free cloth
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If the units become dirty, use a lightly damp cloth to wipe surfaces, taking care to not allow water into any openings
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Never use cleaning agents or solvents
TROUBLESHOOTING
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