3. GENERAL GUARANTEE CONDITIONS
3.1 GUARANTEE
SITO GRUPPO INDUSTRIALE S.p.A. guarantees its own products in accordance with current legislation. In particular it
guarantees conformity defects by repair or replacement within a suitable period of time.
Except where the customer’s request is for the goods to be repaired or replaced, SITO GRUPPO INDUSTRIALE S.p.A.
reserves the right to evaluate whether the remedy requested is objectively possible and not excessively onerous compared
to the alternative.
Repair and replacement will be without additional cost to the consumer.
To make a claim under the guarantee, the consumer must be in possession of a proper receipt and provide information
about the manufacturing defects within two months of the date of their discovery.
The guarantee is valid for two years from date of delivery of the product.
Parts or products replaced under the guarantee become the property of SITO GRUPPO INDUSTRIALE S.p.A.
3.2 EXCLUSION
The guarantee offered by SITO GRUPPO INDUSTRIALE S.p.A. does not apply:
a) to parts used in sporting competitions of any kind;
b) to parts used on motorcycles that are hired out;
c) to parts subject to wear as a result of their normal operation (such as, just for example, rubber supports, aluminium
body)
d) where there is improper use or abuse of the part or the motorcycle by the owner and/or the operator;
e) in the case of unauthorized modifications or modifications carried out by personnel not representing SITO GRUPPO
INDUSTRIALE S.p.A.
f) in the case of parts used incorrectly or for which normal maintenance has not been carried out
3.3 LIMITATIONS
The general guarantee conditions cease to have effect in the following cases:
a) The parts show signs of defects arising from accidental damage, negligence or overloading
b) Nonconforming use of motorcycles, onto which the said parts are assembled;
c) Maintenance of motorcycles, on which the said parts are assembled, is not carried out in the ways set out in the use
and maintenance booklet
d) Parts excluded as indicated in paragraph 3.1 of this guarantee
e) Parts excluded through the owner’s negligence in observing all the obligations specified in paragraph 3.1 of this guar-
antee.
3.4 RESPONSIBILITY FOR DAMAGE FROM DEFECTIVE PRODUCTS
SITO GRUPPO INDUSTRIALE S.p.A. is responsible for damage caused by defects of its product, under and in accordance
with the conditions set out in legislative decree 6.9.2005 no. 206, articles 114 to 127, every other responsibility being
excluded.
SITO GRUPPO INDUSTRIALE S.p.A. declines all responsibility if failure to carry out proper maintenance causes damage
or compromises the normal operation of the product sold.
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