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• The necessary device drivers are installed.

• The application works when it is run on some other computer.

If an error message is displayed while you are using the application program, refer to the manuals supplied
with the application.

If the application still does not run correctly, contact your place of purchase or a service representative
for help.

Problems with ports and connectors

The following are the most common problems with ports and connectors.

A USB problem

Problem

: A device connected to the USB connector does not work.

Solution

: Open the Device Manager window. Ensure that the USB device setup is correct, and that the

assignment of computer resource and the installation of the device driver are correct. To open the Device
Manager window, go to Control Panel and click

Hardware and Sound

➙

Device Manager

. If you are

prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer to “Diagnosing problems” on page 85 for a diagnostic test of the USB connector.

100

User Guide

Содержание ThinkPad Yoga 12

Страница 1: ...User Guide ThinkPad Yoga 12 ...

Страница 2: ...page 137 The Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManuals First Edition January 2015 Copyright Lenovo 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Con...

Страница 3: ... 13 An introduction to Lenovo programs 14 Chapter 2 Using your computer 17 Registering your computer 17 Frequently asked questions 17 Using the special buttons 19 Using the multi touch screen 20 Using the Tablet Digitizer Pen or ThinkPad Active Pen 23 Operating modes 26 Enabling the operating modes 27 Rotating the computer display 27 Notebook mode 27 Stand mode 28 Tablet mode 29 Tent mode 31 Using...

Страница 4: ...eating and using a recovery media 101 Performing backup and recovery operations 102 Using the Rescue and Recovery workspace 103 Creating and using a rescue medium 104 Reinstalling preinstalled applications and device drivers 105 Solving recovery problems 106 Recovery overview for the Windows 8 1 operating system 106 Refreshing your computer 106 Resetting your computer to the factory default settin...

Страница 5: ...ortant WEEE information 127 Japan recycling statements 127 Recycling information for Brazil 128 Battery recycling information for the European Union 128 Battery recycling information for Taiwan 129 Battery recycling information for the United States and Canada 129 Recycling information for China 129 Appendix C Restriction of Hazardous Substances Directive RoHS 131 European Union RoHS 131 China RoH...

Страница 6: ...iv User Guide ...

Страница 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Страница 8: ...the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that c...

Страница 9: ...verheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer product power cord or power adap...

Страница 10: ...ords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter whi...

Страница 11: ...his is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult...

Страница 12: ...pose it to water or other liquids Keep the battery away from children Keep the battery away from fire Stop using the battery if it is damaged or if you notice any discharge or the buildup of foreign materials on the battery leads Store the rechargeable batteries or products containing the rechargeable batteries at room temperature charged to approximately 30 to 50 of capacity We recommend that the...

Страница 13: ...me Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length ...

Страница 14: ... covers unless instructed otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To conn...

Страница 15: ...lso comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 ...

Страница 16: ...xiv User Guide ...

Страница 17: ...ion on page 8 Features on page 10 Specifications on page 11 Operating environment on page 12 Lenovo programs on page 12 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view Note Depending on the model your computer might look different from the following ill...

Страница 18: ...tatus indicator illuminated ThinkPad logo The illuminated dot in the ThinkPad logo functions as a system status indicator For more information see Status indicators on page 7 ThinkPad pointing device 6 TrackPoint pointing stick 7 Trackpad 8 TrackPoint buttons The keyboard contains the ThinkPad pointing device Pointing selecting and dragging are all part of a single process that you can perform wit...

Страница 19: ... the computer into sleep mode For how to turn off the computer see Frequently asked questions on page 17 If your computer is completely unresponsive you can turn off the computer by pressing and holding the power button for four or more seconds If the computer cannot be turned off see Computer stops responding on page 85 for more information You also can define what the power button does For examp...

Страница 20: ... such as a USB keyboard or a USB mouse Attention When you attach a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connector might get damaged 7 Mini HDMI connector Use the mini HDMI connector to connect the computer to an HDMI compatible audio device or video monitor such as a high definition television HDTV Note If you connect the computer to a supported Think...

Страница 21: ... charge some mobile digital devices and smartphones when your computer is in the following situations When your computer is on or in sleep mode When your computer is in hibernation mode or is turned off but connected to ac power If you want to charge these devices when your computer is in hibernation mode or is turned off and the computer is not connected to ac power do the following For Windows 7...

Страница 22: ... the computer will be enabled instead Bottom view Figure 4 Bottom view 1 Emergency reset hole 1 Emergency reset hole If the computer stops responding and you cannot turn it off by pressing the power button remove the ac power adapter and insert a needle or a straightened paper clip into the emergency reset hole to reset the computer Rear view Figure 5 Rear view 1 Fan louvers 1 Fan louvers The fan ...

Страница 23: ...has several status indicators that show the status of your computer Note Depending on the model your computer might look different from the illustrations in this topic 1 Fn Lock indicator The Fn Lock indicator shows the status of the Fn Lock function For more information see Special keys on page 34 2 Speaker mute indicator When the speaker mute indicator is on the speakers are muted 3 Microphone m...

Страница 24: ...in normal use Locating important product information This section provides information to help you locate the machine type and model label FCC ID and IC Certification information the Windows Certificate of Authenticity label and the Genuine Microsoft label Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and mo...

Страница 25: ...henticity label Genuine Microsoft label The Genuine Microsoft label is provided on the following computer models Some computer models based on geographic location that are licensed to use the Windows 8 1 operating system All computer models that are licensed to use the Windows 8 1 Pro operating system The version of the operating system is printed on the label Lenovo computers that are licensed fo...

Страница 26: ...or Windows 8 1 Move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings PC info Memory Double data rate 3 low voltage synchronous dynamic random access memory modules DDR3 LV SDRAM Storage device Depending on the model 2 5 inch form factor 7 mm height hard disk drive 2 5 inch form factor 7 mm height solid state drive 2 5 inch form factor 7 m...

Страница 27: ...rophones Volume control buttons Windows Start screen control Wireless features Integrated wireless local area network LAN Integrated Bluetooth Specifications This section lists the physical specifications for your computer Size Width 316 6 mm 12 46 inches Depth 221 mm 8 7 inches Height 19 4 mm 0 76 inch for the digitizer model 18 8 mm 0 74 inch for the non digitizer model Heat output 45 W 154 Btu ...

Страница 28: ...he computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely Note The available programs are subject to change without notice To learn more about the programs and other computing solutions offer...

Страница 29: ...on Center Lenovo System Health and Diagnostics Lenovo ThinkVantage Tools Lenovo ThinkVantage Tools Message Center Plus Messages from Lenovo Password Manager Lenovo Password Vault Power Manager Lenovo Power Controls Recovery Media Lenovo Factory Recovery Disks or Create Recovery Media Rescue and Recovery Lenovo Enhanced Backup and Restore System Update Lenovo Update and Drivers Accessing Lenovo pro...

Страница 30: ...tegrated camera and audio devices Lenovo QuickDisplay Windows 7 The Lenovo QuickDisplay program enables you to establish a connection between your computer and a Wi Fi display projector This provides you with a quick and easy way to make presentations Message Center Plus Windows 7 The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such...

Страница 31: ... is stable again minimal change in system tilt vibration or shock it turns on the hard disk drive Lenovo Microphone Mute Windows 7 and Windows 8 1 The Lenovo Microphone Mute program enables you to set which recording devices will be controlled by the microphone mute key on your computer By pressing the microphone mute key you can mute or unmute the recording devices that you have selected in the L...

Страница 32: ...16 User Guide ...

Страница 33: ...ter When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem In addition some locations offer extended privileges and services to registered users When you register your computer with Lenovo you also will receive the following benefits Quicker service when you call Lenovo for help Automatic notification o...

Страница 34: ... power on page 42 Concerned about security or need to securely dispose of data stored on your storage drive Study Chapter 4 Security on page 55 to find out how you can protect your computer from theft and unauthorized use Use the Password Manager program to protect the data stored on your computer For details see the help information system of the program Before you dispose of the data on the stor...

Страница 35: ...rt screen by default To set the default startup screen do the following 1 On the desktop move your pointer to the taskbar at the bottom of the screen and right click or tap on the windows notification area 2 Click or tap Properties The Taskbar and Navigation properties window is displayed 3 On the Navigation tab locate the Start screen section and then do one of the following To set the desktop as...

Страница 36: ... up the computer from sleep mode Using the multi touch screen This topic provides instructions on how to use the multi touch screen that is available on some models Notes Your computer screen might look different from the following illustrations Depending on the app you use some gestures might not be available Touch gesture touch models only Description Touch Tap Mouse action Click Function Open a...

Страница 37: ...el forward Function Zoom in Supported operating systems Windows 7 and Windows 8 1 Touch Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise supported only on some apps Mouse action If the app supports rotation click the rotation icon Function Rotate an item Supported operating systems Windows 7 and Windows 8 1 Touch Swipe in from the right edge Mouse actio...

Страница 38: ... Supported operating system Windows 8 1 Touch Swipe in from the top or bottom edge of an open app Mouse action Right click anywhere on an open app Function View the app commands on an open app such as Copy Save and Delete depending on the app Supported operating system Windows 8 1 Touch Swipe in from the top edge to the bottom on an open app Mouse action From the top edge of the screen click hold ...

Страница 39: ...ollowing You need precise and detailed input such as drawing a picture or using the handwriting mode Too many elements are crowded on the screen for example when you are playing games You want to keep your screen free from smudges You have long fingernails and it is difficult for you to type Notes The Tablet Digitizer Pen or ThinkPad Active Pen is not waterproof Take care not to soak it or dip it ...

Страница 40: ...with one AAAA alkaline battery To install a battery into the ThinkPad Active Pen unscrew and remove the end cap of the ThinkPad Active Pen insert the battery into the battery compartment with the negative polarity facing outward and then tighten the end cap back into position Note Ensure that you install the battery in correct orientation with the negative polarity facing outward When the battery ...

Страница 41: ...on the display To erase ink press and hold the eraser button tap the tip on the display and drag the pen across the ink you want to erase The ThinkPad Active Pen is delivered with a pen holder To store the ThinkPad Active Pen on the computer do the following 1 Insert the pen holder connector into an available USB connector on the computer 2 Insert the ThinkPad Active Pen into any of the three hole...

Страница 42: ...stand mode tablet mode and tent mode that enable you to work more conveniently in your working environment This section contains the following topics Enabling the operating modes on page 27 Rotating the computer display on page 27 Notebook mode on page 27 Stand mode on page 28 Tablet mode on page 29 Tent mode on page 31 26 User Guide ...

Страница 43: ...e display of your ThinkPad Yoga 12 computer properly This topic also provides information on the operating modes of your computer and corresponding display angle ranges You can open the computer display to any angle within a range of up to 360 degrees as shown in the following illustration The degrees refers to the angle degrees between the LCD and the keyboard Attention Do not rotate the computer...

Страница 44: ...red screen rotation press the screen rotation lock button to disable the autorotate feature For instructions on how to use the button refer to Using the special buttons on page 19 After you press the screen rotation lock button the autorotate feature is disabled and the autorotate off indicator is displayed on your screen Stand mode You can use the computer in the stand mode in scenarios that requ...

Страница 45: ...ress the screen rotation lock button to disable the autorotate feature For instructions on how to use the button refer to Using the special buttons on page 19 After you press the screen rotation lock button the autorotate feature is disabled and the autorotate off indicator is displayed on your screen In the stand mode you can use the special buttons to control your computer For instructions on ho...

Страница 46: ...n and slowly rotate the computer display clockwise to the angle of 360 degrees Note The degrees refers to the angle degrees between the computer display and the keyboard 2 Position your computer as shown Your computer is now in the tablet mode By default the autorotate feature is enabled 3 To avoid undesired screen rotation in the tablet mode press the screen rotation lock button to disable the au...

Страница 47: ...wing photos and making a presentation Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display If your computer is in the tablet mode do the following to turn the computer from the tablet mode into the tent mode Note Depending on the model y...

Страница 48: ...19 and Using the multi touch screen on page 20 Using the keyboard Your computer keyboard features the frame travel function This topic provides information on the behavior of the keyboard Notes Depending on the model your computer might look different from the illustrations in this topic In the notebook mode the keyboard the trackpad and the TrackPoint pointing stick are automatically enabled In t...

Страница 49: ...m 10 degrees to 190 degrees The following illustration shows the keyboard when the keyboard frame does not travel When you rotate the computer display from 190 degrees to 360 degrees the frame of the keyboard travels upward for about 2 0 mm 0 08 inch The following illustration shows the keyboard after the keyboard frame travels upward Customizing the keyboard You can customize the keyboard to achi...

Страница 50: ...s off default mode To initiate the special function printed as an icon on each key press the function key directly To input F1 F12 press the Fn key and the corresponding function key When the Fn Lock function is enabled The Fn Lock indicator turns on To input F1 F12 press the function keys directly To initiate the special function printed as an icon on each key press the Fn key and the correspondi...

Страница 51: ...s 7 Opens Control Panel For Windows 8 1 Opens the Settings charm For Windows 7 Opens Windows Search For Windows 8 1 Opens the Search charm Views the programs that you have opened For Windows 7 Opens Computer For Windows 8 1 Views all the programs Controls the keyboard backlight There are three modes for the keyboard backlight Off Low and High Press Fn Spacebar to change the modes of the keyboard b...

Страница 52: ...ll the functions of a traditional mouse such as pointing clicking and scrolling The TrackPoint pointing device consists of the following four components 1 TrackPoint pointing stick 2 Left click button primary click button 3 Right click button secondary click button 4 Scroll bar To use the TrackPoint pointing device refer to the following instructions Note Place your hands in the typing position an...

Страница 53: ... the trackpad to perform all the pointing clicking and scrolling functions of a traditional mouse The trackpad can be divided into two zones 1 Left click zone primary click zone 2 Right click zone secondary click zone To use the trackpad refer to the following instructions Point Slide one finger across the surface of the trackpad to move the pointer accordingly Left click Press the left click zone...

Страница 54: ...lable when you are using certain apps Tap Tap anywhere on the trackpad with one finger to select or open an item Two finger tap Tap anywhere on the trackpad with two fingers to display a shortcut menu Two finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Two finger rotate Put t...

Страница 55: ...ipe in and out from the left edge Swipe in and out from the left edge of the trackpad with one finger to display all the charms Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently For example you can choose to enable the TrackPoint pointing device the trackpad or both You also can disable or enable the touch ges...

Страница 56: ...determine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors How much energy is stored in the battery when you begin to work The way you use your computer For example How often you access the storage drive How bright you make the compute...

Страница 57: ...r 3 Connect the power cord into an electrical outlet Tips on using the ac power adapter You can check the status of your battery at any time by looking at the battery meter at the bottom of your display When the ac power adapter is not in use disconnect it from the electrical outlet Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transfor...

Страница 58: ...Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of battery power Screen blank mode for Windows 7 only The computer display requires considerable battery power To turn off the power to the display and make the computer enter screen blank mode right click the battery gauge icon in the wind...

Страница 59: ...n click the Power Plan tab Then follow the instructions on the screen For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 12 For Windows 8 1 Go to the desktop Right click the battery status icon in the Windows notification area and click More Power Options click Change plan settings that is next to your power plan an th...

Страница 60: ... status icon in the Windows notification area A list of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed For Windows 8 1 1 Go to the desktop and click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed Note To display the list ensure that airplane mo...

Страница 61: ...e or none exists Current location profile is disconnected Current location profile is connected Access Connections wireless status icon Power to the wireless radio is off Power to the wireless radio is on No association Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The sign...

Страница 62: ...al display You can use either a wired display or a wireless display The wired display can be connected to the mini HDMI connector by a cable The wireless display can be added through the Wi Di or Miracast function Connecting a wired display Note When you connect an external monitor a video interface cable with a ferrite core is required 1 Connect the external display to an appropriate video connec...

Страница 63: ...ly or Second screen only Note If you show DOS or programs using DirectDraw or Direct3D in full screen mode only the main display shows the video output Changing display settings You can change the display settings such as the display resolution font size and so on To change display settings do the following 1 Right click on the desktop and select Screen Resolution 2 Select the display that you wan...

Страница 64: ...ndows 8 1 Click Camera from the Start screen When the camera is started the green camera in use indicator turns on You also can use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then ...

Страница 65: ...o to Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen Removing a flash media card Attention Before removing a card stop the card first Otherwise data on the...

Страница 66: ...50 User Guide ...

Страница 67: ... you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com essentials ThinkPad OneLink Dock Depending on the model your computer might support the ThinkPad OneLink Dock hereafter referred to as the dock Attach your computer to the dock to expand the working capability This topic provides basic information about the dock For detailed information about using th...

Страница 68: ...1 USB 2 0 connector Used to connect devices that are compatible with USB 2 0 2 Ethernet connector Used to connect the dock to an Ethernet LAN The indicators on this connector have the same function as the ones on the computer 3 HDMI connector Used to connect a digital audio device or video monitor that is compatible with HDMI 4 Power connector Used to connect the ac power adapter 5 Lenovo OneLink ...

Страница 69: ...ces and smartphones no matter when your computer is in sleep mode hibernation mode or is off For more information refer to the documentation that comes with the dock 4 Audio connector Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug 5 System status indicator The indicator on the illuminated ThinkPad logo functions the same as the ones on the computer For details see ...

Страница 70: ... as the ones on the computer 4 DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 5 Power connector Used to connect the ac power adapter 6 DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection 7 Lenovo OneLink connector Connect the Lenovo OneLink connector to the computer 5...

Страница 71: ...yping passwords When this icon is displayed type a power on password or a supervisor password When this icon is displayed type a user hard disk password To type a master hard disk password press F1 When the icon changes to type the master hard disk password Note To return to the icon press F1 again Power on password You can set a power on password to help protect your computer against unauthorized...

Страница 72: ...ervisor password protects the system information stored in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the Think...

Страница 73: ...ess Enter To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note Y...

Страница 74: ...word press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter b Then set a master hard disk password When a message window prompts you to set the master hard disk password Press Enter to continue Type your new master hard disk password in the Enter New Password field and press...

Страница 75: ... or hybrid drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot access the drive Record your password and store it in a safe place If you forget the user hard disk password or both user and master hard disk passwords Lenovo cannot reset your passwords or recover data from the hard disk drive or hybrid drive You must take your computer t...

Страница 76: ...system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk Encryption hard disk drive Encryption solid state drive and Disk Encryption hybrid drive Some models contain the Disk Encryption hard disk drive the Encryption solid state drive or the Disk Encryption hybrid drive This feature helps to protect your computer against security attacks o...

Страница 77: ... off your computer and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed Notice on deleting data from your storage drive Some of the data stored on the storage drive might be sensitive Handing your computer over to someone else without deleting the installed software such as operating systems and application software might eve...

Страница 78: ...cannot be decrypted without the old key This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized accesses intrusions and Internet attacks It also protects your privacy For more inform...

Страница 79: ...rive and an M 2 solid state drive do not use the M 2 solid state drive as a bootable device The M 2 solid state drive is used for cache function and to support the Intel Rapid Start Technology To install the Windows 7 operating system do the following 1 Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device The supplement files for the Windows 7 operating sy...

Страница 80: ...ng system Before you start print these instructions Attention The process of installing a new operating system deletes all the data on your storage drive including the data that were stored in a hidden folder If your computer is equipped with both a hard disk drive and an M 2 solid state drive do not use the M 2 solid state drive as a bootable device The M 2 solid state drive is used for cache fun...

Страница 81: ...ice drivers for your computer 3 Select the device drivers that you need and follow the instructions on the screen Attention Do not download the device drivers from the Windows Update Web Always download the device drivers from http www lenovo com ThinkPadDrivers If you use the Windows 7 operating system you also can find the device drivers in the C SWTOOLS DRIVERS directory on your storage drive F...

Страница 82: ...ad Setup menu and restart your computer with one of the provided options Note You can press the F9 key to restore to the default settings Main menu When you enter the ThinkPad Setup program you will first see the Main menu as follows UEFI BIOS Version UEFI BIOS Date Embedded Controller Version ME Firmware Version Machine Type Model System unit serial number System board serial number Asset Tag CPU...

Страница 83: ... function of charging external devices when your computer is in hibernation mode or is turned off without connecting to ac power If you select Enabled your computer can charge external devices when your computer is in hibernation mode or is turned off without connecting to ac power If you select Disabled your computer cannot charge external devices when your computer is in hibernation mode or is t...

Страница 84: ...uring boot because they need a few seconds to be ready Try this option if the monitor being used does not display the boot screen Power Intel R SpeedStep technology Disabled Enabled Enable or disable the Intel SpeedStep technology If you select Enabled the processor can work at lower speed to save power If you select Disabled the processor always works at the highest speed CPU Power Management Ena...

Страница 85: ...ing Technology Disabled Enabled Enable or disable additional processor threads within a processor core If you select Enabled additional processor threads will be enabled These threads appear as additional processors but share some resources with the other threads within a processor If you select Disabled only one processor thread is enabled within each execution core unit Date and Time menu To cha...

Страница 86: ... unauthorized access you can set the user authentication on the operating system Password at restart Disabled Enabled If you select and enable Password at restart a password prompt will be displayed when you restart the computer If you select Disabled no password prompt will be displayed the computer goes ahead and loads the operating system To prevent unauthorized access you can set the user auth...

Страница 87: ...r This option is used to clear encryption keys It will not be possible to access already encrypted data after these keys are cleared Note This item is available when Security Chip is set as Active Physical Presence for Provisioning Disabled Enabled This option enables or disables confirmation of a user physical presence when provisioning the security chip If you select Enabled a user confirmation ...

Страница 88: ...default when the OS Optimized Defaults is set as Enabled Memory Protection Execution Prevention Disabled Enabled Some computer viruses and worms cause memory buffers to overflow By selecting Enabled you can protect your computer against attacks by such viruses and worms If you find that an application program does not run correctly after choosing Enabled select Disabled and reset the setting Intel...

Страница 89: ... Anti Theft Computrace Enabled Disabled Permanently Disabled Enable or disable the UEFI BIOS interface to activate the computrace feature The computrace feature enables you to track and secure your computer Note If you set the Computrace item as Permanently Disabled it cannot be enabled again Secure Boot Disabled Enabled Enable or disable the Secure Boot feature If you enable the Secure Boot the f...

Страница 90: ...ng system Startup menu To change the startup settings of your computer select the Startup tab from the ThinkPad Setup menu Attention After you change the startup sequence ensure that you select a correct device during a copy a save or a format operation Otherwise your data might be erased or overwritten If you are using the BitLocker drive encryption do not change the startup sequence BitLocker dr...

Страница 91: ...e selectable Note The Both and the CSM Support selections are available when theOS Optimized Defaults on the Restart menu is set as Disabled the UEFI Only selection is available when theOS Optimized Defaults on the Restart menu is set as Enabled Boot Mode Quick Diagnostics Quick The diagnostic splash screen will not be displayed unless you press Esc during starting the system Diagnostics The diagn...

Страница 92: ...with the Windows 7 operating system Discard Changes Discard the changes Note The changes of the following submenu items will not be discarded and can be reset in ThinkPad Setup menu Date Time Supervisor password Power on password Hard disk password Save Changes Save the changes Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on The UEFI ...

Страница 93: ... responsibility of the UEFI BIOS to provide information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes the computer more manageable by enabling the computer to start from a server Your computer supports the personal computer f...

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Страница 95: ...improve data seek and read times To free up disk space uninstall unused application programs Note You also might want to look for program duplication or overlapping versions Clean out your Inbox Sent and Trash folders from your e mail client program Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup option...

Страница 96: ... correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers ...

Страница 97: ...atic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative io...

Страница 98: ... open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent 2 Absorb the diluted detergent into a sponge 3 Squeeze excess liquid from the sponge 4 Wipe the cover with the sp...

Страница 99: ...ssed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities Note Avoid spraying cleaner directly onto the display or the keyboard 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the ...

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Страница 101: ...pts you to create recovery media which you can use to restore the hard disk drive or hybrid drive to the factory default state For more information see Creating and using a recovery media on page 101 To run the Lenovo Solution Center program see Lenovo programs on page 12 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the pro...

Страница 102: ... creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately The more quickly you stop the current from passing through the computer the more likely you will red...

Страница 103: ...m bad Solution The system CMOS might have been corrupted by an application program The computer uses the default settings Run ThinkPad Setup to reconfigure the settings If you still see the same error code have the computer serviced Message 0271 Real Time Clock Error Check Date and Time settings Solution Neither the date nor the time is set in the computer Enter ThinkPad Setup to set the date and ...

Страница 104: ...n the computer immediately and have the computer serviced TCG is the abbreviation for Trusted Computing Group Five short beeps System board problem Shut down the computer immediately and have the computer serviced Five short beeps pause five short beeps and pause TCG compliant functionality related problem might be the TPM initialization failure Continue with the boot process and call the Lenovo s...

Страница 105: ...igured for full duplex Setting wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing ...

Страница 106: ... the Sound window Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from t...

Страница 107: ...oblems Problem The screen is blank Solution Do the following Press the display mode switching key to bring up the image If you are using the ac power adapter or using the battery and the battery gauge shows that the battery is not depleted press the brightness up key to make the screen brighter If your computer is in sleep mode press Fn to resume from the sleep mode If the problem persists follow ...

Страница 108: ...he power button for four seconds or more to turn off your computer then turn it on again Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist...

Страница 109: ...the computer is on Solution Your screen saver or power management might have been enabled Do either of the following Touch the TrackPoint pointing device or the trackpad or press a key to exit the screen saver Press the power button to resume from sleep or hibernation External monitor problems Problem The external monitor is blank Solution To bring up the image press the display mode switching key...

Страница 110: ...l outlet 2 Turn on the external monitor and the computer 3 Right click on the desktop and click Screen resolution 4 Click the Monitor 2 icon 5 Select Extend these displays for multiple displays 6 Click the Monitor 1 icon for the primary display the computer display 7 Set the resolution for the primary display 8 Click the Monitor 2 icon for the external monitor 9 Set the screen resolution for the s...

Страница 111: ...he Microphone Boost function is turned on and set by doing the following 1 Open Control Panel 2 Click Hardware and Sound 3 Click Sound 4 Click the Recording tab in the Sound window 5 Select Microphone and click the Properties button 6 Click the Levels tab and move the Microphone Boost slider upwards 7 Click OK Note For details about controlling volume refer to your Windows online help Problem A vo...

Страница 112: ...indows Media Player Ensure that sound comes from the speakers For details refer to the help information system for Conexant HD Audio Manager Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems Problem The built in battery cannot be fully charged in the standard charge time when the computer is powered off Solution The battery m...

Страница 113: ...uter is getting no power at all check the following items 1 Verify the power button Refer to Status indicators on page 7 The power button is lit whenever the computer is on 2 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and ensure that the power c...

Страница 114: ...external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press the display mode switching key to bring up the computer display Problem The computer does not return from sleep mode or the system status indicator illuminated T...

Страница 115: ... work Solution On the Boot menu of ThinkPad Setup ensure that the hard disk drive or hybrid drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press the Shift 1 key This moves the entry to the Boot priority order list Problem After setting a hard disk password on the hard disk drive or hybrid drive of the co...

Страница 116: ...ost common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Ensure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and click Hardware and Sound Device Manag...

Страница 117: ...later To start the Symantec Norton Ghost program do the following 1 Click Start Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter Acronis True Image 2010 or later Paragon Backup Recovery 10 Suit or later Paragon Backup Recovery 10 Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive or hybrid...

Страница 118: ...e with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up...

Страница 119: ...rive or hybrid drive from a Rescue and Recovery backup If you have backed up your hard disk drive or hybrid drive using the Rescue and Recovery program you can restore the hard disk drive or hybrid drive from a Rescue and Recovery backup even if you cannot start the Windows operating system Restore your hard disk drive or hybrid drive to the factory default settings The Rescue and Recovery workspa...

Страница 120: ...from gaining access to the Rescue and Recovery workspace on your hard disk drive or hybrid drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of external optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium 1 From the Windows desktop c...

Страница 121: ... it are several subfolders named for the various preinstalled applications 4 Open the subfolder for the application you are reinstalling 5 Double click Setup and then follow the on screen steps to reinstall the program Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when i...

Страница 122: ...device sequence see Startup menu on page 74 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery overview for the Windows 8 1 operating system This section provides information about the recovery solutions for the Windows 8 1 operating system A Windows recovery image is preinstalled in the recovery partiti...

Страница 123: ...computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move your pointer to the top right or bottom right corner of the screen to bring up the charms Click Settings Change PC settings Update and recovery Recovery 2 In the Advanc...

Страница 124: ... of the recovery media starts 7 When the creation of the recovery media finishes do one of the following To keep the recovery partition on your computer click Finish To delete the recovery partition on your computer click Delete the recovery partition Attention If you delete the recovery partition on your computer do keep the recovery media in a safe place The Windows recovery image will not be st...

Страница 125: ...computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software applications were running at the time of the problem ...

Страница 126: ...s The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www leno...

Страница 127: ...echnical assistance have the following information available Machine type and model Serial numbers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http...

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Страница 129: ...y to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area See Accessibility information on page 114 Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basic...

Страница 130: ... to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to ...

Страница 131: ...otification helps visually impaired people or people with weak sight be aware of the status of their computer To use audio notification open Control Panel click Ease of Access Ease of Access Center Use the computer without a display and then select Turn on Audio Description Narrator Narrator is a screen reader that reads what is displayed on the screen aloud and describes events like error message...

Страница 132: ...d set a text size that meets your needs Magnifier Your computer is equipped with the Microsoft Magnifier to help visually impaired people use the computer more comfortably Magnifier is a useful utility that enlarges part or all of your screen so that you can see the words and images better Magnifier is part of the Ease of Access Center To open Magnifier do the following For Windows 7 Click the Sta...

Страница 133: ...s logo key U Open the Ease of Access Center Right Shift for eight seconds Turn Filter Keys on or off Shift five times Turn Sticky Keys on or off Num Lock for five seconds Turn Toggle Keys on or off Left Alt Left Shift Num Lock Turn Mouse Keys on or off Left Alt Left Shift PrtScn or PrtSc Turn High Contrast on or off For more information go to http windows microsoft com and then type any of the fol...

Страница 134: ... Industry standard connectors Your computer provides industry standard connectors that enable you to connect assistive devices if needed For more information on the location and function of each connector see Locating computer controls connectors and indicators on page 1 Smart latches The smart latches on some ThinkPad notebook computer lid and the removable battery enable you to open your compute...

Страница 135: ...er display so that it does not get caught when the person in front of you leans back When taking off remember to turn off your computer or put it into hibernation mode Travel accessories The following is a checklist of items to consider packing when you are going to travel ThinkPad ac power adapter ThinkPad AC DC combo adapter External mouse if you are accustomed to using one A quality carrying ca...

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Страница 137: ...the operating system you use some profiles might not be available Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Pro...

Страница 138: ... by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers In any other environment where the risk of ...

Страница 139: ... and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct th...

Страница 140: ...nforderungen der EU Richtlinie 2004 108 EG früher 89 336 EWG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschl...

Страница 141: ...nce statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo Mexico regulatory notice Advertencia En Mexico la operación de este equipo estásujeta a las s...

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Страница 143: ...le to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo c...

Страница 144: ...who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and reg...

Страница 145: ...collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment ...

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Страница 147: ... 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Copyright Lenovo 2015 131 ...

Страница 148: ... Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE 132 User Guide ...

Страница 149: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 Appendix C Restriction of Hazardous Substances Directive RoHS 133 ...

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Страница 151: ...t of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver on Windows 7 Lenovo Power Optimized settings when plugged into ac power on Windows 8 1 Turn off the display After 10 minutes Put the computer into sleep After 20 minutes Advanced...

Страница 152: ...nager window expand Network adapters 4 Right click your network adapter device and click Properties 5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 136 User Guide ...

Страница 153: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Страница 154: ...t Intel and Intel SpeedStep are trademarks of Intel Corporation in the U S and or other countries Microsoft Windows BitLocker and Direct3D are trademarks of the Microsoft group of companies The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product and service names may be...

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