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Creating
diagnostic
diskettes
To
create
diagnostic
diskettes,
download
the
PC-Doctor
for
DOS
diagnostic
program
from
http://www.lenovo.com/support/
onto
two
blank,
formatted
diskettes.
If
you
do
not
have
Internet
access,
create
the
diagnostic
diskettes
using
the
following
procedure:
Note:
You
will
need
a
diskette
drive
on
your
computer
or
a
USB
diskette
drive
to
complete
this
procedure.
1.
Shut
down
the
operating
system
and
turn
off
the
computer.
2.
If
you
are
using
a
USB
diskette
drive,
plug
it
into
the
computer.
3.
Repeatedly
press
and
release
the
F11
key
as
you
turn
on
the
computer.
4.
When
you
hear
beeps
or
see
a
logo
screen,
stop
pressing
the
F11
key.
The
Rescue
and
Recovery
workspace
opens.
Note:
For
some
models,
press
the
Esc
key
to
enter
Rescue
and
Recovery.
5.
From
the
Rescue
and
Recovery
workspace,
select
Create
diagnostic
disks
.
6.
Follow
the
instructions
on
the
screen.
7.
When
prompted,
insert
a
blank,
formatted
diskette
into
the
diskette
drive
and
continue
to
follow
the
instructions
on
the
screen.
8.
When
the
operation
is
complete,
remove
the
diskette
and
click
Quit
.
9.
Insert
another
blank,
formatted
diskette
into
the
diskette
drive
and
continue
to
follow
the
instructions
on
the
screen.
10.
When
the
operation
is
complete,
remove
the
diskette
and
click
Quit
.
Running
diagnostics
from
the
CD
or
diskettes
To
run
diagnostics
from
the
diagnostic
CD
image
or
diagnostic
diskettes
that
you
created,
use
the
following
procedure:
1.
Make
sure
your
computer
is
turned
off.
2.
If
you
are
running
diagnostics
from
diskettes
using
a
USB
diskette
drive,
plug
in
the
USB
device.
3.
Insert
the
CD
into
the
optical
drive
or
the
first
diagnostic
diskette
into
the
diskette
drive.
4.
Restart
the
computer.
Note:
If
the
diagnostic
program
does
not
start,
you
might
not
have
your
optical
drive
or
diskette
drive
set
as
a
startable
device.
See
“Selecting
a
startup
device”
on
page
47
for
instructions
on
how
to
change
the
startup
device.
5.
When
the
diagnostics
program
opens,
follow
the
instructions
on
the
screen.
Note:
If
you
are
running
diagnostics
from
a
diskette,
when
prompted,
remove
the
first
diskette
and
insert
the
second
diskette.
6.
When
the
program
finishes,
be
sure
to
remove
the
CD
or
diskette
from
the
drive.
7.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
Running
diagnostics
from
the
Rescue
and
Recovery
workspace
If
you
did
not
create
a
diagnostic
CD
image
or
diagnostic
diskettes,
you
can
run
the
PC-Doctor
for
DOS
diagnostic
program
from
the
Rescue
and
Recovery
workspace.
To
run
diagnostics
from
the
Rescue
and
Recovery
workspace,
use
the
following
procedure:
56
User
Guide
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