Make sure that all cables and the console breakout cable are properly connected and secure.
Mouse problems:
Make sure that all cables and the console breakout cable are properly connected and secure.
Intermittent unexpected reboots
Note:
Some correctable errors require that the server reboot so that it can disable a device, such as a
memory DIMM or a processor to allow the machine to boot up properly.
1. If the reset occurs during POST and the POST watchdog timer is enabled, make sure that sufficient time
is allowed in the watchdog timeout value (POST Watchdog Timer).
To check the POST watchdog time, restart the server and press F1 to display the Lenovo XClarity
Provisioning Manager Lite system setup interface. Then, click
BMC Settings
➙
POST Watchdog
Timer
.
2. If the reset occurs after the operating system starts, disable any automatic server restart (ASR) utilities,
such as the Automatic Server Restart IPMI Application for Windows, or any ASR devices that are
installed.
3. See the management controller event log to check for an event code that indicates a reboot. See “Event
logs” on page 243 for information about viewing the event log.
Power problems
Use this information to resolve issues related to power.
System error LED is on and event log "Power supply has lost input" is displayed
To resolve the problem, ensure that:
1. The power supply is properly connected to a power cord.
2. The power cord is connected to a properly grounded electrical outlet for the server.
3. The power source is providing a correct level of power to the power supply (check the power supply
label for input power requirements).
Network problems
Use this information to resolve issues related to networking.
• “Cannot wake server using Wake on LAN” on page 262
• “Could not log in using LDAP account with SSL enabled” on page 263
Cannot wake server using Wake on LAN
Complete the following steps until the problem is resolved:
1. If you are using the LOM adapter and the server is connected to the network using its connectors, check
the system-error log or ThinkAgile VX7820 Appliance/VX 4U Certified Node system event log (see “Event
logs” on page 243), make sure:
a. The room temperature is not too high (see “Specifications” on page 3).
b. Airflow to the front and rear of the server are not blocked.
c. All fillers and internal air baffles are installed securely.
2. Reseat the LOM adapter.
3. Turn off the server and disconnect it from the power source; then, wait 10 seconds before restarting the
server.
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