Lenovo ThinkAgile VX 4-Socket 4U Certified Node, Руководство пользователя

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2. Run the Lenovo XClarity Provisioning Manager Lite and enable keyboardless operation.
3. If the keyboard is connected to a USB hub, disconnect the keyboard from the hub and connect it
directly to the server.
4. Replace the keyboard.
Mouse does not work.
1. Make sure that:
• The mouse cable is securely connected to the server.
• The mouse device drivers are installed correctly.
• The server and the monitor are turned on.
• The mouse option is enabled in the Lenovo XClarity Provisioning Manager Lite.
2. If the mouse is connected to a USB hub, disconnect the mouse from the hub and connect it directly to
the server.
3. Replace the mouse.
Optional-device problems
Use this information to solve problems related to optional devices.
• “External USB device not recognized” on page 259
• “PCIe adapter is not recognized or is not functioning” on page 259
• “A Lenovo optional device that worked previously does not work now. ” on page 260
• “A Lenovo optional device that was just installed does not work.” on page 260
• “A Lenovo optional device that worked previously does not work now. ” on page 260
External USB device not recognized
Complete the following steps until the problem is resolved:
1. Make sure that the proper drivers are installed on the server. See the product documentation for the
USB device for information about device drivers.
2. Use the Lenovo XClarity Provisioning Manager Lite to make sure that the device is configured correctly.
3. If the USB device is plugged into a hub or the console breakout cable, unplug the device and plug it
directly into the USB port on the front of the server.
PCIe adapter is not recognized or is not functioning
Complete the following steps until the problem is resolved:
1. Check the event log and resolve any issues related to the device.
2. Validate that the device is supported for the server (see
http://www.lenovo.com/us/en/serverproven/
).
3. Make sure that the adapter is installed in a correct slot and that this slot is supported by your system
configuration.
4. Make sure that the proper device drivers are installed for the device.
5. Resolve any resource conflicts if running legacy mode (UEFI).
6. Check
http://datacentersupport.lenovo.com
for any tech tips (also known as retain tips or service
bulletins) that might be related to the adapter.
7. Ensure any adapter external connections are correct and that the connectors are not physically
damaged.
Chapter 10
.
Problem determination
259