Lenovo limited warranty
3
you are unable to remove any such information, modify the
information to prevent its access by another party or so that it is
not personal data under applicable law. The Service Provider
shall not be responsible for the loss or disclosure of any data,
including confidential information, proprietary information, or
personal information, on a product returned or accessed for
warranty service
• remove all features, parts, options, alterations, and attachments
not covered by the warranty
• ensure that the product or part is free of any legal restrictions
that prevent its replacement
• if you are not the owner of a product or part, obtain
authorization from the owner for the Service Provider to
provide warranty service
What Your Service Provider Will Do to Correct
Problems
When you contact a Service Provider, you must follow the
specified problem determination and resolution procedures.
The Service Provider will attempt to diagnose and resolve your
problem by telephone, e-mail or remote assistance. The Service
Provider may direct you to download and install designated
software updates.
Some problems may be resolved with a replacement part that you
install yourself called a "Customer Replaceable Unit" or "CRU."
If so, the Service Provider will ship the CRU to you for you to install.
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