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Finding information

To find detailed information about your computer, refer to
the following tips:

User Manuals

provides operating instructions,

troubleshooting and safety information for your computer.
To open it, select the

User Manuals

icon on the taskbar.

Get Started

provides detailed instructions on how to use

Windows. To open it, select the

Get Started

app on the Start

menu.

You can get more information about drivers, manuals,
diagnosis, and warranty services at Lenovo Support website
at http://support.lenovo.com.

Read before using your computer

The following sections provide critical safety and regulatory
information for Lenovo computers and instructions on how
to access electronic versions of the publications developed
for your computer.

Read first — regulatory information

Computer models equipped with wireless communications
comply with the radio frequency and safety standards of any
country or region in which it has been approved for wireless
use. In addition, if your product contains a telecom modem,
it complies with the requirements for connection to the
telephone network in your country.

Be sure to read the

Regulatory Notice

for your country or

region before using the wireless devices contained in your
computer.

Service and support information

The following information describes the technical support
that is available for your product, during the warranty
period or throughout the life of your product.

Telephone technical support

You can get help and information from the Customer
Support Center by telephone. Before contacting a Lenovo
technical support representative, please have the following
information available: model and serial number, the exact
wording of any error message, and a description of the
problem.

Your technical support representative might want to walk
you through the problem while you are at your computer
during the call.

Important:

The most up-to-date telephone list for the

Customer Support Center is always available at
http://www.lenovo.com/support/phone. Telephone numbers
are subject to change without notice.

Lenovo product service information for
Taiwan

⢒垻␄廰⊡␄⋋䣯刵哫␄伭⾱佟ᶻ㗇攎‪⊶⊮㼡⃄‪⊶

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㩳

唝

㣑

廰⊡␄方夯

0800-000-702

ᶡ圦唝

Unpack

Initial setup procedure

Configure the operating system by

following the on-screen instructions.

Connect tablet to power.

Customer Replaceable Units

Customer Replaceable Units (CRUs) are parts that can
be upgraded or replaced by the customer. If a CRU is
determined to be defective during the warranty period,
a replacement CRU will be provided to the customer.
Customers are responsible for installing the self-service
CRUs for this product. The following table provides a list of
CRUs for your computer.

This Guide

User Guide

AC power adapter

Keyboard folio

Safety information

This section contains important safety information for
Lenovo products.

Laser compliance statement

CAUTION:

When laser products (such as CD-ROMs, DVD drives,
fiber optic devices, or transmitters) are installed, note the
following:

Do not remove the covers. Removing the covers of the
laser product could result in exposure to hazardous laser
radiation. There are no serviceable parts inside the device.

Use of controls or adjustments or performance of
procedures other than those specified herein might result
in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or
Class 3B laser diode. Note the following:

Laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments,
and avoid direct exposure to the beam.

Plastic bag notice

CAUTION:

Plastic bags can be dangerous. Keep plastic bags away from
babies and children to avoid danger of suffocation.

Rechargeable battery notice

Do not attempt to disassemble or modify the battery pack.
Attempting to do so can cause an explosion, or liquid
leakage from the battery pack. A battery pack other than
the one specified by Lenovo, or a disassembled or modified
battery pack is not covered by the warranty.

If the rechargeable battery pack is incorrectly replaced,
there is danger of an explosion. The battery pack contains
a small amount of harmful substances. To avoid possible
injury:

•

Replace only with a battery of the type recommended by

Lenovo.

•

Keep the battery pack away from fire.

•

Do not expose it to water or rain.

•

Do not attempt to disassemble it.

•

Do not short-circuit it.

•

Keep it away from children.

•

Do not drop the battery pack.

Do not put the battery pack in trash that is disposed of in
landfills. When disposing of the battery, comply with local
ordinances or regulations.

If the battery pack is to be stored separately, place it in a
dry environment of a temperature between 10-35 °C and
keep it away from direct sunlight. To extend battery life,
we recommend you charge the battery to approximately
30 to 50% capacity and recharge it every three months to
prevent the battery from over-discharging.

Lithium coin cell battery notice

Danger of explosion if battery is incorrectly replaced.

When replacing the lithium coin cell battery, use only the
same or an equivalent type that is recommended by the
manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.

Do not:

• Throw or immerse into water

• Heat to more than 100 °C (212 °F)

• Repair or disassemble

Dispose of the battery as required by local ordinances or
regulations.

The following statement applies to users in the state of
California, U.S.A.

California Perchlorate Information:

Products containing manganese dioxide lithium coin cell
batteries may contain perchlorate.

Perchlorate Material - special handling may apply, see http://
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Using headphones or earphones

If your computer has both a headphone connector and an
audio-out connector, always use the headphone connector
for headphones (also called a headset) or earphones.

Excessive sound pressure from earphones and headphones
can cause hearing loss. Adjustment of the equalizer to
maximum increases the earphones and headphones output
voltage and therefore the sound pressure level.

Excessive use of headphones or earphones for a long period
of time at high volume can be dangerous if the output of the
headphones or earphone connectors do not comply with
specifications of EN 50332-2. The headphone output connector
of your computer complies with EN 50332-2 Sub clause 7.

This specification limits the computer’s maximum wide band
true RMS output voltage to 150 mV. To help protect against
hearing loss, ensure that the headphones or earphones you
use also comply with EN 50332-2 (Clause 7 limits) for a wide
band characteristic voltage of 75 mV. Using headphones that
do not comply with EN 50332-2 can be dangerous due to
excessive sound pressure levels.

If your Lenovo computer came with headphones or
earphones in the package, as a set, combination of the
headphones or earphones and the computer already
complies with the specifications of EN 50332-1. If different
headphones or earphones are used, ensure that they comply
with EN 50332-1 (Clause 6.5 Limitation Values). Using
headphones that do not comply with EN 50332-1 can be
dangerous due to excessive sound pressure levels.

Lenovo limited warranty

This Lenovo Limited Warranty consists of the following
parts:

Part 1 - General terms

Part 2 - Country-specific terms

Part 3 - Warranty Service information

The terms of

Part 2

replace or modify terms of

Part 1

specified for a particular country.

Part 1 - General terms

This Lenovo Limited Warranty applies only to Lenovo
hardware products you purchased for your own use and not
for resale.

This Lenovo Limited Warranty is available in other languages
at http://www.lenovo.com/warranty.

What this warranty covers

Lenovo warrants that each Lenovo hardware product
that you purchase is free from defects in materials and
workmanship under normal use during the warranty
period. The warranty period for the product starts on the
original date of purchase as shown on your sales receipt or
invoice or as may be otherwise specified by Lenovo. The
warranty period and type of warranty service that apply to
your product are as specified in “Part 3 - Warranty service
information”. This warranty only applies to products in the
country or region of purchase.

THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY
AND REPLACES ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES
OR CONDITIONS OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. AS SOME
STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES,
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN THAT EVENT, SUCH WARRANTIES APPLY ONLY
TO THE EXTENT AND FOR SUCH DURATION AS
REQUIRED BY LAW AND ARE LIMITED IN DURATION
TO THE WARRANTY PERIOD. AS SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
THE DURATION OF AN IMPLIED WARRANTY, THE
ABOVE LIMITATION ON DURATION MAY NOT APPLY
TO YOU.

How to obtain warranty service

If the product does not function as warranted during the
warranty period, you may obtain warranty service by
contacting Lenovo or a Lenovo approved Service Provider.
A list of approved Service Providers and their telephone
numbers is available at:
http://www.lenovo.com/support/phone.

Warranty service may not be available in all locations and
may differ from location to location. Charges may apply
outside a Service Provider’s normal service area. Contact
a local Service Provider for information specific to your
location.

First Edition (July 2016)

Copyright Lenovo 2016.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration
“GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Customer Responsibilities for Warranty
Service

Before warranty service is provided, you must take the
following steps:

• follow the service request procedures specified by the

Service Provider

• backup or secure all programs and data contained in the

product

• provide the Service Provider with all system keys or

passwords

• provide the Service Provider with sufficient, free, and safe

access to your facilities to perform service

• remove all data, including confidential information,

proprietary information and personal information,
from the product or, if you are unable to remove any
such information, modify the information to prevent its
access by another party or so that it is not personal data
under applicable law. The Service Provider shall not be
responsible for the loss or disclosure of any data, including
confidential information, proprietary information, or
personal information, on a product returned or accessed
for warranty service

• remove all features, parts, options, alterations, and

attachments not covered by the warranty

• ensure that the product or part is free of any legal

restrictions that prevent its replacement

• if you are not the owner of a product or part, obtain

authorization from the owner for the Service Provider to
provide warranty service

What your service provider will do to correct
problems

When you contact a Service Provider, you must follow the
specified problem determination and resolution procedures.

The Service Provider will attempt to diagnose and resolve
your problem by telephone, e-mail or remote assistance.
The Service Provider may direct you to download and install
designated software updates.

Some problems may be resolved with a replacement part that
you install yourself called a “Customer Replaceable Unit” or
“CRU”. If so, the Service Provider will ship the CRU to you
for you to install.

If your problem cannot be resolved over the telephone;
through the application of software updates or the
installation of a CRU, the Service Provider will arrange for
service under the type of warranty service designated for
the product under “Part 3 - Warranty service information”
below.

If the Service Provider determines that it is unable to repair
your product, the Service Provider will replace it with one
that is at least functionally equivalent.

If the Service Provider determines that it is unable to either
repair or replace your product, your sole remedy under this
Limited Warranty is to return the product to your place of
purchase or to Lenovo for a refund of your purchase price.

Replacement products and parts

Use of personal contact information

If you obtain service under this warranty, you authorize
Lenovo to store, use and process information about your
warranty service and your contact information, including
name, phone numbers, address, and e-mail address.
Lenovo may use this information to perform service under
this warranty. We may contact you to inquire about your
satisfaction with our warranty service or to notify you about
any product recalls or safety issues. In accomplishing these
purposes, you authorize Lenovo to transfer your information
to any country where we do business and to provide it to
entities acting on our behalf. We may also disclose it where
required by law. Lenovo’s privacy policy is available at http://
www.lenovo.com/.

What this warranty does not cover

This warranty does not cover the following:

• uninterrupted or error-free operation of a product

• loss of, or damage to, your data by a product

• any software programs, whether provided with the

product or installed subsequently

• failure or damage resulting from misuse, abuse,

accident, modification, unsuitable physical or operating
environment, natural disasters, power surges, improper
maintenance, or use not in accordance with product
information materials

• damage caused by a non-authorized service provider

• failure of, or damage caused by, any third party products,

including those that Lenovo may provide or integrate into
the Lenovo product at your request

• any technical or other support, such as assistance with

“how-to” questions and those regarding product set-up
and installation

• products or parts with an altered identification label or

from which the identification label has been removed

Limitation of liability

Lenovo is responsible for loss or damage to your product
only while it is in the Service Provider’s possession or
in transit, if the Service Provider is responsible for the
transportation.

Neither Lenovo nor the Service Provider is responsible
for loss or disclosure of any data, including confidential
information, proprietary information, or personal
information, contained in a product.

UNDER NO CIRCUMSTANCES, AND
NOTWITHSTANDING THE FAILURE OF ESSENTIAL
PURPOSE OF ANY REMEDY SET FORTH HEREIN,
SHALL LENOVO, ITS AFFILIATES, SUPPLIERS,
RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR
ANY OF THE FOLLOWING EVEN IF INFORMED OF
THEIR POSSIBILITY AND REGARDLESS OF WHETHER
THE CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY
OF LIABILITY: 1) THIRD PARTY CLAIMS AGAINST YOU
FOR DAMAGES; 2) LOSS, DAMAGE OR DISCLOSURE
OF YOUR DATA; 3) SPECIAL, INCIDENTAL, PUNITIVE,
INDIRECT OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LOST PROFITS,
BUSINESS REVENUE, GOODWILL OR ANTICIPATED
SAVINGS. IN NO CASE SHALL THE TOTAL LIABILITY
OF LENOVO, ITS AFFILIATES, SUPPLIERS, RESELLERS
OR SERVICE PROVIDERS FOR DAMAGES FROM ANY
CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT
DAMAGES, NOT TO EXCEED THE AMOUNT PAID FOR
THE PRODUCT.

THE FOREGOING LIMITATIONS DO NOT APPLY
TO DAMAGES FOR BODILY INJURY (INCLUDING
DEATH), DAMAGE TO REAL PROPERTY OR DAMAGE
TO TANGIBLE PERSONAL PROPERTY FOR WHICH
LENOVO IS LIABLE UNDER LAW.

AS SOME STATES OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.

Your other rights

THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY HAVE OTHER RIGHTS
ACCORDING TO THE APPLICABLE LAWS OF YOUR
STATE OR JURISDICTION. YOU MAY ALSO HAVE
OTHER RIGHTS UNDER A WRITTEN AGREEMENT
WITH LENOVO. NOTHING IN THIS WARRANTY
AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS
OF CONSUMERS UNDER LAWS OR REGULATIONS
GOVERNING THE SALE OF CONSUMER GOODS THAT
CANNOT BE WAIVED OR LIMITED BY CONTRACT.

Part 2 - Country-specific terms

Australia

“Lenovo” means Lenovo (Australia & New Zealand) Pty
Limited ABN 70 112 394 411. Address: Level 10, North
Tower, 1-5 Railway Street, Chatswood, NSW, 2067.
Telephone: +61 2 8003 8200. Email: [email protected]

The following replaces the same section in Part 1:

What this warranty covers:

Lenovo warrants that each hardware product that you
purchase is free from defects in materials and workmanship
under normal use and conditions during the warranty
period. If the product fails due to a covered defect during the
warranty period, Lenovo will provide you a remedy under
this Limited Warranty. The warranty period for the product
starts on the original date of purchase specified on your sales
receipt or invoice unless Lenovo informs you otherwise in
writing. The warranty period and type of warranty service
that apply to your product are set forth below in “Part 3 -
Warranty service information”.

THE BENEFITS GIVEN BY THIS WARRANTY ARE IN
ADDITION TO YOUR RIGHTS AND REMEDIES AT
LAW, INCLUDING THOSE UNDER THE AUSTRALIAN
CONSUMER LAW.

The following replaces the same section in Part 1:

Replacement products and parts:

When warranty service involves the replacement of a
product or part, the replaced product or part becomes
Lenovo’s property and the replacement product or part
becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product
or part provided by Lenovo may not be new, but it will be in
good working order and at least functionally equivalent to
the original product or part. The replacement product or part
shall be warranted for the balance of the period remaining on
the original product. Products and parts presented for repair
may be replaced by refurbished products or parts of the
same type rather than being repaired. Refurbished parts may
be used to repair the product; and repair of the product may
result in loss of data, if the product is capable of retaining
user-generated data.

The following is added to the same section in Part 1:

Use of personal contact information:

Lenovo will not be able to perform our service under this
warranty if you refuse to provide your information or
do not wish us to transfer your information to our agent
or contractor. You have the right to access your personal
contact information and request correction of any errors in it
pursuant to the Privacy Act 1988 by contacting Lenovo.

The following replaces the same section in Part 1:

Limitation of liability:

Lenovo is responsible for loss or damage to your product
only while it is in the Service Provider’s possession or
in transit, if the Service Provider is responsible for the
transportation.

TO THE EXTENT PERMITTED BY LAW, UNDER NO
CIRCUMSTANCES AND NOTWITHSTANDING
THE FAILURE OF ESSENTIAL PURPOSE OF ANY
REMEDY SET FORTH HEREIN, SHALL LENOVO, ITS
AFFILIATES, SUPPLIERS, RESELLERS, OR SERVICE
PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING
EVEN IF INFORMED OF THEIR POSSIBILITY AND
REGARDLESS OF WHETHER THE CLAIM IS BASED
IN CONTRACT, WARRANTY, NEGLIGENCE, STRICT
LIABILITY OR OTHER THEORY OF LIABILITY: 1)
THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES;
2) LOSS, DAMAGE OR DISCLOSURE OF YOUR DATA;
3) SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT
OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LOST PROFITS, BUSINESS
REVENUE, GOODWILL OR ANTICIPATED SAVINGS.
IN NO CASE SHALL THE TOTAL LIABILITY OF
LENOVO, ITS AFFILIATES, SUPPLIERS, RESELLERS
OR SERVICE PROVIDERS FOR DAMAGES FROM ANY
CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT
DAMAGES, NOT TO EXCEED THE AMOUNT PAID FOR
THE PRODUCT.

THE FOREGOING LIMITATIONS DO NOT APPLY
TO DAMAGES FOR BODILY INJURY (INCLUDING
DEATH), DAMAGE TO REAL PROPERTY OR DAMAGE
TO TANGIBLE PERSONAL PROPERTY FOR WHICH
LENOVO IS LIABLE UNDER LAW.

The following replaces the same section in Part 1:

Your other rights:

THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU ALSO HAVE OTHER RIGHTS AT
LAW, INCLUDING UNDER THE AUSTRALIAN
CONSUMER LAW. NOTHING IN THIS WARRANTY
AFFECTS STATUTORY RIGHTS OR RIGHTS AT LAW,
INCLUDING RIGHTS THAT CANNOT BE WAIVED OR
LIMITED BY CONTRACT.

For example, our products come with guarantees that cannot
be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the products repaired
or replaced if the products fail to be of acceptable quality and
the failure does not amount to a major failure.

New Zealand

The following is added to the same section in Part 1:

PN: SP40M27834

Rev. RP04

Port assignment and button layout

Press and hold the Power button to

turn on the tablet.

Note:

To prevent over-discharging, the battery pack of
the computer is placed in Ship Mode at the factory.
While the battery is in Ship Mode, it will not provide
power to the computer. Connect your computer to
the supplied AC power adapter before first use. The
battery pack will be activated instantly when the
computer is connected to AC power.

* AC power adapter varies by country/region.

Safety, Warranty, and Setup Guide

Lenovo ideapad MIIX 510-12ISK