Chapter 4. Troubleshooting
23
How
can
I
determine
whether
the
Windows
running
on
my
computer
is
Compact
enabled?
Compact
technology
is
normally
enabled
on
copies
of
Windows
10
Update
running
on
SSD
(or
eMMC)
‐
only
computer
models.
To
check
your
computer,
1
Right
‐
click
the
Start
button
in
the
lower
‐
left
corner
and
select
Disk
Management
.
2
The
Disk
Management
program
starts.
If
Compact
is
labeled
on
the
Windows
partition,
Compact
is
enabled
on
your
copy
of
Windows.
Where
can
I
find
drivers
for
the
various
hardware
devices
of
my
computer?
If
your
computer
is
preinstalled
with
a
Windows
operating
system,
first
check
the
installation
program
on
the
C
partition
of
your
hard
disk
(for
select
models,
on
the
D
partition).
If
you
cannot
find
the
drivers
for
all
the
hardware
devices
that
you
need
there,
download
the
drivers
from
the
Lenovo
consumer
support
website.
Note:
The
Lenovo
support
Web
site
contains
the
latest
drivers.
BIOS setup utility
What
is
the
BIOS
setup
utility?
The
BIOS
setup
utility
is
ROM
‐
based
software.
It
communicates
basic
computer
information
and
provides
options
for
setting
boot
devices,
security,
hardware
mode,
and
other
preferences.
How
can
I
start
the
BIOS
setup
utility?
To
start
the
BIOS
setup
utility:
1
Shut
down
the
computer.
2
Press
the
Novo
button
and
then
select
BIOS
Setup
.
How
can
I
change
the
boot
mode?
(on
select
models)
There
are
two
boot
modes:
UEFI
and
Legacy
Support
.
To
change
the
boot
mode,
start
the
BIOS
setup
utility
and
set
boot
mode
to
UEFI
or
Legacy
Support
on
the
boot
menu.
When
do
I
need
to
change
the
boot
mode?
(on
select
models)
The
default
boot
mode
for
your
computer
is
UEFI
mode.
If
you
need
to
install
a
legacy
Windows
operating
system
on
your
computer,
you
must
change
the
boot
mode
to
Legacy
Support
.
The
legacy
Windows
operating
system
cannot
be
installed
if
you
don
ʹ
t
change
the
boot
mode.
Getting help
How
can
I
contact
the
customer
support
center?
See
“Chapter
3.
Getting
help
and
service”
of
Lenovo
Safety
and
General
Information
Guide
.
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