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Contents

Troubleshooting and Confirming Setup ................................. 25

Troubleshooting Display Problems ............................................................26

Troubleshooting Audio Problems ..............................................................27

Troubleshooting Software Problems .........................................................28

Troubleshooting Problems with Optical Drives and Hard Disks .................28

Special considerations for troubleshooting Windows ................................29

Windows Help and Support .....................................................................30

BIOS setup utility ......................................................................................30

Performing Daily Maintenance Tasks ........................................................31

Hardware Replacement Guide ................................................ 33

Locations .................................................................................................37

Replacing hardware .................................................................................43

Appendix. .................................................................................. 55

Declaration ...............................................................................................55

Trademarks ..............................................................................................56

Energy Star Statement .............................................................................57

Enabling ErP compliance mode ................................................................58

Содержание H5 Series

Страница 1: ...3 03 H5 Series Machine type 10108 6265 H505 10111 4725 H520 ES5 0 10094 2562 H520 Non ES5 0 10116 6284 H535 ES5 0 10117 6285 H535 Non ES5 0 10125 90A4 H515 10129 90A8 H530 ES 10130 90AA H530 Non ES 31504361 User Guide ...

Страница 2: ...his User Guide are provided for reference only and may differ from actual product appearance Product design and specifications may be changed without notice Danger Be aware of extremely hazardous or potentially lethal situations Attention Be aware of possible damage to programs devices or data Note Pay attention to this important information Copyright Lenovo 2013 All rights reserved LIMITED AND RE...

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Страница 4: ...connecting instructions when playing Blu ray Discs 12 Connecting to the Internet 12 Wired keyboard selected models only 13 Using Windows 8 15 Switching between the main Windows 8 interfaces 16 The Charms Bar 16 Shutting down the computer 16 Switching between apps 17 Closing an app 17 Opening other system programs 17 Windows Help and Support 17 Using the Rescue System 19 OneKey Recovery 20 Driver a...

Страница 5: ...ubleshooting Problems with Optical Drives and Hard Disks 28 Special considerations for troubleshooting Windows 29 Windows Help and Support 30 BIOS setup utility 30 Performing Daily Maintenance Tasks 31 Hardware Replacement Guide 33 Locations 37 Replacing hardware 43 Appendix 55 Declaration 55 Trademarks 56 Energy Star Statement 57 Enabling ErP compliance mode 58 ...

Страница 6: ...uction to the computer hardware Information on computer connections Note The descriptions in this chapter might be different from what you see on your computer depending on the computer model and configuration User Guide 1 Using the Computer Hardware ...

Страница 7: ...eful not to block any air vents on the computer Blocked air vents can cause overheating Power button Hard disk drive indicator Memory card reader selected models only USB connectors Headphone connector Microphone connector Optical Drive selected models only ...

Страница 8: ...ifferent from the rear of your computer please refer to the rear of your computer Lenovo H505 On board VGA connector HDMI connector selected models only USB 2 0 connectors USB 3 0 connectors Audio connectors Power connector Expansion card slot Ethernet connector WiFi antenna selected models only ...

Страница 9: ...connector selected models only USB 2 0 connectors USB 3 0 connectors Audio connectors Power connector Expansion card slots some models are equipped with graphics card USB 3 0 or TV tuner card Ethernet connector WiFi antenna selected models only Cable clip ...

Страница 10: ...elected models only USB connectors HDMI connector selected models only On board VGA connector USB connectors Audio connectors Expansion card slots some models are equipped with graphics card USB 3 0 or TV tuner card Ethernet connector WiFi antenna selected models only ...

Страница 11: ...ted models only HDMI connector selected models only On board VGA connector USB 3 0 connectors USB 2 0 connectors Audio connectors Expansion card slots some models are equipped with graphics card USB 3 0 or TV tuner card Ethernet connector WiFi antenna selected models only ...

Страница 12: ...dels only On board VGA connector USB 3 0 connectors USB 2 0 connectors Audio connectors Expansion card slots some models are equipped with graphics card USB 3 0 or TV tuner card Ethernet connector WiFi antenna selected models only Note If your model has two VGA monitor connectors be sure to use the connector on the graphics adapter ...

Страница 13: ...f the device and the audio line in connector of the computer Audio line out connector Used to send audio signals from the computer to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device Memory card reader Use to view and share digital photos music and ...

Страница 14: ...our computer Match the connectors to the icons If your computer cables and connector panel have color coded connectors match the color of the cable end with the color of the connector Note Your computer may not have all of the connectors described in this section Check the position of the voltage selection switch on the rear of the computer Use a ballpoint pen to slide the switch if necessary Note...

Страница 15: ...he sounds in the pop up dialog box 2 Select a playback device from the Playback dialog box then click the Configure button to configure it 3 Select 5 1 surround from audio channels in the pop up Speaker setup dialog box to proceed with the speaker setup by following the prompts 4 5 1 surround sound can be used once this configuration procedure is complete Note If the audio configuration interfaces...

Страница 16: ...11 User Guide Connecting the power cord Connect the power cord to an electrical outlet We recommend using a grounded connection or a surge protector Some models are equipped with Power Adapter ...

Страница 17: ...DMI to HDMI HDMI cable HDMI to DVI HDMI DVI cable Connecting to the Internet To connect to the Internet you ll need a contract with an Internet Service Provider ISP and some hardware IPSs and ISP offerings vary by country Contact your ISP for offerings available in your country Your computer is designed to support a wireless selected models only or wired network that connects your computer to othe...

Страница 18: ...e wireless network by opening your Web browser and accessing any Web site Wired keyboard selected models only LVT After entering Windows press this key to launch the LVT Lenovo Vantage Technology program Lenovo s pre loaded Home PC software In addition to its own functions the LVT program will allow you to start other Windows compatible software specially configured to run on this model of compute...

Страница 19: ...14 User Guide ...

Страница 20: ...ing between apps Closing an app Opening other system programs Windows Help and Support Attention The Windows 8 operating system is provided by Microsoft Corporation Please use it in accordance with the END USER LICENSE AGREEMENT EULA between you and Microsoft For any question related to the operating system please contact Microsoft directly User Guide 15 ...

Страница 21: ...lect the Start Screen thumbnail when it is displayed Press the Windows key The Charms Bar Charms provide new and faster ways to perform many basic tasks To display the charms do one of the following Move the cursor to the top right or bottom right corner of the screen If your computer is equipped with touch screen swipe in from the right edge of the screen Press the Windows key C Shutting down the...

Страница 22: ...n If your computer is equipped with touch screen swipe in from the top edge of the screen When the app page becomes smaller drag it to the bottom of the screen Opening other system programs There is a fast way to open other system programs To open the menu do one of the following Move the cursor to the bottom left corner of the screen When the thumbnail appears right click with the mouse to open t...

Страница 23: ...18 User Guide ...

Страница 24: ... to the last system backup status using OneKey Recovery If you do this all of the existing data on drive C will be lost but the content and format of the other partitions of the hard disk drive will remain unchanged If you want to install an operating system and back it up with OneKey Recovery you must format the C partition in NTFS format and install the operating system on the C partition Otherw...

Страница 25: ...ery OneKey Recovery is an easy to use application You can use it to restore your computer to the system default or to a previously backed up state Detailed Operation Procedure 1 Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens then select OneKey Recovery Note System Recovery will overwrite all of the data on the C drive To prevent loss of da...

Страница 26: ...OK to start installing the Lenovo Drivers and Application Installation software The system will restart After the system has restarted the drivers and application installation process will continue until it has completed Method 2 Manual Installation In the Windows system Select Driver and Application Installation from the Search charm After starting the procedure install the drivers and software m...

Страница 27: ...22 User Guide ...

Страница 28: ...are This chapter contains the following topic Software instructions Note The interface and functionality of these features will depend on which software was shipped with the computer model you purchased User Guide 23 ...

Страница 29: ...s of this program are listed below This program supports online upgrades The functions shown below are for reference only functionality will depend on the program icons currently displayed Registration Registration provides you with access to product support upgrades and alerts on topics Take advantage of award winning Lenovo services User Guide The User Guide provides more information about your ...

Страница 30: ...Troubleshooting and Confirming Setup This chapter contains the following topic Troubleshooting and Problem Resolution User Guide 25 ...

Страница 31: ...en turned on if not press the Power button 2 Check to see if the monitor power cord is loose if so plug the power cord securely into the monitor 3 Check to see if the signal cable to the monitor is securely connected to the connector on the computer graphics card if not shut down the computer then connect the signal cable of the monitor securely to the connector on the computer graphics card Probl...

Страница 32: ...o show the hidden icons in Windows desktop mode then click the speaker icon Ensure that the volume is turned up and the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Reinstall the audio driver Disconnect any headphones from the headphone connector sound from the speakers is automatically disabled when headphones are connected to the computer s side panel head...

Страница 33: ...the following procedure to properly uninstall programs 1 Back up all documents and system settings related to the program before removing it 2 If the program has its own uninstaller run it directly to uninstall the program 3 If the program does not have its own uninstaller then select Apps Control Panel from the Search charm 4 From the Control Panel choose Programs Programs and Features 5 Find the...

Страница 34: ...Technical Explanation The nominal capacity of the hard disk is expressed in the decimal system as 1000 bytes But the actual hard disk capacity is expressed in the binary system as 1024 bytes For example the nominal capacity 1G is 1000M while the actual capacity 1G is 1024M The capacity of the hard disk shown in Windows can be calculated according to the calculations in the following example The no...

Страница 35: ...ecurity hardware mode and other preferences How can I start the BIOS setup utility To start the BIOS setup utility 1 Shut down the computer 2 Repeatedly press and release the F1 key once turning on the computer to start the Setup Utility program How can I change the boot mode There are two boot modes UEFI and Legacy To change the boot mode start the BIOS setup utility and select Startup Boot Prior...

Страница 36: ...lay do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning displays and follow the instructions included with the product The following are general methods for cleaning the components You can use a soft cloth to remove dust on the surface of the computer the monitor the printer the speakers and the mouse You can use a vacuum cleaner to clean i...

Страница 37: ...32 User Guide ...

Страница 38: ...dentifying parts on the system board Removing the computer cover Removing and replacing the front bezel Replacing a memory module Replacing the hard disk drive Replacing an optical drive Replacing a PCI express adapter Replacing the keyboard and mouse Completing the installation User Guide 33 ...

Страница 39: ... without the need for step by step procedures Note Use only parts provided by Lenovo The description of the TV card in this manual applies only to machines which have a TV card It does not apply to machines which do not have a TV card This guide contains procedures for replacing the following parts Memory modules Hard disk drive Optical drive Graphic Card Card reader module Keyboard Mouse Safety i...

Страница 40: ...l sources of information To access this information go to http support lenovo com Tools required To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Phillips screwdriver Hex screwdriver Plastic flat screwdriver Plastic tweezers Note The screws for the different components vary in size During the d...

Страница 41: ...arefully Handle adapters memory modules system boards and microprocessors by the edges Never touch any exposed circuitry Prevent others from touching the parts and other computer components Before you replace a new part touch the antistatic package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static elect...

Страница 42: ...er To remove the computer cover refer to Removing the computer cover Locating components The following illustration will help you to locate the various components in your computer Microprocessor fan and heatsink Memory modules PCI express adapter card PCI express adapter connectors Power supply System fan Optical drive Hard disk drive ...

Страница 43: ...ts a variety of devices that are factory installed or that you can install later The following illustrations show the locations of parts on the system board Lenovo H505 2 1 3 4 5 6 7 8 11 10 12 13 9 Microprocessor and heat sink Microprocessor fan header Memory slots 2 Power connector Thermal sensor header Front panel connector Battery SATA connectors 2 Mini PCI E slot Front USB connectors 2 ...

Страница 44: ...515 5 6 4 1 2 3 7 9 13 14 10 11 12 15 16 8 System fan header Clear CMOS jumper Battery Microprocessor and heat sink Microprocessor fan header SATA connectors 2 Memory slots 2 Hard disk drive power connector LPC debug header Front panel connector System fan header PCI express X 16 adapter slot ...

Страница 45: ...20 12V power connector Microprocessor and heat sink Microprocessor fan header Memory slots 2 Thermal sensor header Power connector Battery SATA connectors 3 eSATA connector Power fan header Front panel connector Clear CMOS jumper Front USB connectors 2 Mini PCI E slot Mode switch connector Serial COM2 connector PCI express X 1 adapter slots 3 Front audio connector ...

Страница 46: ...connector Microprocessor and heat sink Microprocessor fan header Memory slots 2 Thermal sensor header Hard disk drive power connector Power connector Power fan header SATA connectors 3 Front panel connector Front USB connectors 2 LPC debug header Mini PCI E slot PCI express X 1 adapter slots 3 Clear CMOS jumper Front audio connector ...

Страница 47: ...connector Microprocessor and heat sink Microprocessor fan header Memory slots 2 Thermal sensor header Mini PCI E slot Power connector Power fan header SATA connectors 3 Front panel connector Front USB connector Front USB connector Front audio connector PCI express X 1 adapter slots 3 PCI express X 16 adapter slot System fan header ...

Страница 48: ...s CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Locating connectors on the rear of the computer 4 Remove the two sc...

Страница 49: ...44 User Guide 5 Slide the computer cover to the rear of the chassis to remove it Note For this procedure it helps to lay the computer on its side ...

Страница 50: ...cedure it helps to lay the computer on its side 2 Remove the front bezel by releasing the three plastic tabs inside the chassis and pushing the bezel outward as shown 3 To reinstall the bezel align the plastic tabs on the bottom of the bezel with the corresponding holes in the chassis then snap them into position at the bottom and top 4 Refer to Completing the installation ...

Страница 51: ...Locating components 3 Remove the memory module being replaced by opening the retaining clips as shown 4 Position the new memory module over the memory connector Make sure the notch on the memory aligns correctly with the connector key on the system board Push the memory module straight down into the connector until the retaining clips close 5 Refer to Completing the installation ...

Страница 52: ...es from the hard disk drive 3 Remove the four screws that secure the hard disk drive to drive bay 4 Remove the hard disk drive by pulling it straight out of the drive bay 2 3 1 5 Slide the new hard disk drive into the drive bay 6 Secure the new hard disk drive to the drive bay with the four screws 7 Connect the power and data cables to the hard disk drive Refer to Identifying parts on the system b...

Страница 53: ... of the optical drive 4 Remove the two screws that secure the optical drive to drive bay 5 Push the optical drive straight out of the front of the chassis 6 Slide the new optical drive into the bay from the back until it snaps into position 7 Secure the optical drive to the bay with the two screws 8 Connect the data and power cables to the drive 9 Install the front bezel Refer to Removing and repl...

Страница 54: ...er data cable from the connector on the motherboard 4 Remove the screw that secures the card reader module to the chassis 5 Slide out the card reader module as show 6 Line up the new card reader module with the mounting hole on the chassis then slide it into position 7 Secure the new card reader module to the chassis with the screw 8 Install the front bezel Refer to Removing and replacing the fron...

Страница 55: ...er To replace an adapter 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the screw that secures the latch to the chassis open the adapter latch and remove the adapter by pulling it straight out of the adapter connector ...

Страница 56: ...ser Guide 3 Install the new adapter into the same adapter connector 4 Ensure the adapter is fully seated into the adapter connector 5 Screw the latch into the chassis 6 Refer to Completing the installation ...

Страница 57: ...lets 3 Locate the connector for the keyboard Refer to Locating connectors on the rear of the computer and Locating connectors on the front of the computer Note Your keyboard will be connected to a USB connector at either front or at the rear of the computer 4 Disconnect the failing keyboard cable from the computer and connect the new keyboard cable to the same connector 5 Refer to Completing the i...

Страница 58: ...o complete the installation 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer Refer to Locating components for the location of the various components 2 Make sure that the cables are routed correctly before replacing the computer cover 3 Position the computer cover on the chassis so that the rail guides on the bottom of the ...

Страница 59: ...efer to Locating connectors on the front of the computer and Locating connectors on the rear of the computer Note In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives ...

Страница 60: ... the manuals included with your computer and the content of the manual at any time without additional notice The manuals included with your computer are provided to help you use Lenovo s products appropriately For the configuration of the product refer to the related contract if any or product packing list or consult the distributor for the product sales The content of the manuals included with yo...

Страница 61: ... Opteron AMD Phenom AMD Sempron Catalyst Cool n Quiet CrossFire PowerPlay Radeon and The Ultimate Visual Experience are trademarks of Advanced Micro Devices Inc Other company product or service names referred to herein or in other Lenovo publications may be trademarks or service marks of others All rights reserved Names or marks of certain companies mentioned in the manuals included with your comp...

Страница 62: ...g advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial sayings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to...

Страница 63: ...ces electricity consumption when your computer is in standby mode or turned off To enable ErP compliance mode in the Setup Utility program do the following 1 Repeatedly press and release the F1 key when turning on the computer to start the Setup Utility program 2 From the Setup Utility program main menu select Power ErP and press Enter 3 Select Enabled and press Enter 4 Press F10 to save changes a...

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