100 to 127 (nominal) V ac; 50 Hz or 60 Hz; 6.5 A
200 to 240 (nominal) V ac; 50 Hz or 60 Hz; 3.3 A
Input kilovolt-amperes (kVA) (approximately):
Minimum configuration: 0.14 kVA
Maximum configuration: 0.732 kVA
Models with -48Vdc 900 W power supplies:
-48 - -60 (nominal) V dc; 25.8 A
Input kilovolt-amperes (kVA) (approximately):
Minimum configuration: 0.14 kVA
Maximum configuration: 1.237 kVA
BTU output:
Minimum configuration: 461 Btu/hr (135 watts)
Maximum configuration: 6667 Btu/hr (1954 watts)
Noise level:
6.6 bels (operating)
6.4 bels (idle)
Warranty
The System x3550 M5
has a three-year warranty with 24x7 standard call center support and 9x5 Next
Business Day onsite coverage. Also available are Lenovo Services warranty maintenance upgrades and
post-warranty maintenance agreements, with a well-defined scope of services, including service hours,
response time, term of service, and service agreement terms and conditions.
Lenovo warranty service upgrade offerings are country-specific. Not all warranty service upgrades are
available in every country. For more information about Lenovo warranty service upgrade offerings that are
available in your country, visit the Lenovo Services website:
https://www-304.ibm.com/sales/gss/download/spst/servicepac
The following table explains warranty service definitions in more detail.
Table 31. Warranty service definitions
Term
Description
On-site
service
A service technician will arrive at the client’s location for equipment service.
24x7x2
hour
A service technician is scheduled to arrive at the client’s location within two hours after remote
problem determination is completed. Lenovo provides service around the clock, every day, including
Lenovo holidays.
24x7x4
hour
A service technician is scheduled to arrive at the client’s location within four hours after remote
problem determination is completed. Lenovo provides service around the clock, every day, including
Lenovo holidays.
9x5x4 hour A service technician is scheduled to arrive at the client’s location within four business hours after
remote problem determination is completed. Lenovo provides service 8:00 am - 5:00 pm in the
client's local time zone, Monday-Friday, excluding Lenovo holidays. For example, if a customer
reports an incident at 3:00 pm on Friday, the technician will arrive by 10:00 am the following Monday.
9x5 next
business
day
A service technician is scheduled to arrive at the client’s location on the business day after remote
problem determination is completed. Lenovo provides service 8:00 am - 5:00 pm in the client's local
time zone, Monday - Friday, excluding Lenovo holidays. Calls received after 4:00 pm local time
require an extra business day for service dispatch. Next business day service is not guaranteed.
Committed
Repair
Problems receive priority handling so that repairs are completed within the committed time of 6, 8, or
24 hours. Lenovo provides service 24 hours/day, every day, including Lenovo holidays.
The following Lenovo warranty service upgrades are available:
Lenovo System x3550 M5 (E5-2600 v3)
36
