Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem.
Table3-2.Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words” Out of
Range” are shown
on the screen, and
the power indicator
is flashing green.
The system is set
to a display mode
which is not
supported by the
monitor.
● If you are replacing an old
monitor, reconnect it and
adjust the display mode to
within the specified range for
your new monitor.
● If using a Windows system,
restart the system in safe
mode, then select a supported
display mode for your
computer.
● If these options do not work,
contact the Customer Support
Centre.
“Selecting a supported
display mode” on page 2-6
The image quality is
unacceptable.
The video signal
cable is not
connected with the
monitor or system
completely.
Be sure the signal cable is firmly
plugged into the system and
monitor.
“Connecting and turning on
your monitor” on
page 1-
3
The image quality is
unacceptable.
The color settings
may be incorrect.
Select another colour setting
from the OSD menu.
“
Adjusting your monitor
image
” on page 2-3
The image quality is
unacceptable.
The automatic
image setup
function was not
performed.
Perform automatic image setup. “Adjusting your monitor
image” on page 2-3
The power indicator
is not lit and there is
no image.
● The monitor’s
power switch is
not switched on.
● The power cord
is loose or
disconnected.
● There is no
power at the
outlet.
● Be sure the power cord is
connected properly.
● Be sure the outlet has power.
● Power on the monitor.
● Try using another power cord.
● Try using another electrical
outlet.
“Connecting and turning on
your monitor
” on page 1-
3
3-2 E1922s Wide Flat Panel Monitor User’s Guide