Physical specifications
The D1224 for SAP HANA has the following dimensions and weight (approximate):
Height: 88 mm (3.5 in.)
Width: 443 mm (17.4 in.)
Depth: 630 mm (24.8 in.)
Maximum weight: 24 kg (52.9 lb)
Operating environment
The D1224 for SAP HANA is supported in the following environment:
Air temperature:
Operating: 5 °C to 40 °C (41 °F to 104 °F)
Storage: -40 °C to +60 °C (-40 °F to 140 °F)
Maximum altitude: 3,045 m (10,000 ft)
Humidity:
Operating: 20% to 80% (non-condensing)
Storage: 5% to 100% (no precipitation)
Electrical:
100 to 127 (nominal) V AC; 50 Hz to 60 Hz; 6.11 A
200 to 240 (nominal) V AC; 50 Hz to 60 Hz; 3.05 A
BTU output: 1979 BTU/hr (580 W)
Noise level: 6.5 bels
Warranty
The D1224 for SAP HANA has a three-year customer-replaceable unit (CRU) warranty with standard call
center support during normal business hours and 9x5 Next Business Day Parts Delivered. Lenovo offers
the service upgrades through warranty maintenance upgrades and post-warranty maintenance agreements
with a well-defined scope of services, including service hours, response time, term of service, and service
agreement terms and conditions.
Lenovo warranty service upgrade offerings are country-specific. Not all warranty service upgrades are
available in every country. For more information about Lenovo warranty service upgrade offerings that are
available in your country, go to the Lenovo Enterprise Solutions Configurator (LESC):
http://lesc.lenovo.com
The following table explains warranty service definitions for the D1224 drive enclosures for SAP HANA.
Table 6. Warranty service definitions
Term
Description
Parts
Delivered
If a problem with your product cannot be resolved via telephone and a CRU part is required, Lenovo
will send a replacement CRU to arrive at your location.
Technician
Installed
Parts
If a problem with your product cannot be resolved via telephone, a Service Technician will be
dispatched to arrive at your location.
Hours of
coverage
9x5: 9 hours per day, 5 days per week, during normal business hours, excluding local public
and national holidays
24x7: 24 hours per day, 7 days per week, 365 days per year.
Response
time target
2 hours, 4 hours or Next Business Day: The time period from when the telephone based
troubleshooting is completed and logged, to the delivery of the CRU or arrival of a Service Technician
and part at the Customer’s location for repair.
Lenovo Storage D1224 Drive Enclosure for SAP HANA
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