Power on and power off problems
Use this information to resolve issues when powering on or powering off the server.
•
“Embedded hypervisor is not in the boot list” on page 148
•
“The power button does not work (server does not start)” on page 148
•
“Server does not power on” on page 149
Embedded hypervisor is not in the boot list
Complete the following steps until the problem is solved.
1. If the server has been installed, moved, or serviced recently, or if this is the first time the embedded
hypervisor is being used, make sure that the device is connected properly and that there is no physical
damage to the connectors.
2. See the documentation that comes with the optional embedded hypervisor flash device for setup and
configuration information.
3. Check
https://static.lenovo.com/us/en/serverproven/index.shtml
to validate that the embedded hypervisor
device is supported for the server.
4. Make sure that the embedded hypervisor device is listed in the list of available boot options. From the
management controller user interface, click
Server Configuration
➙
Boot Options
.
For information about accessing the management controller user interface, see “Opening and Using the
XClarity Controller Web Interface” section in the XCC documentation compatible with your server at:
https://sysmgt.lenovofiles.com/help/topic/lxcc_frontend/lxcc_overview.html
5. Check
http://datacentersupport.lenovo.com
for any tech tips (service bulletins) related to the embedded
hypervisor and the server.
6. Make sure that other software works on the server to ensure that it is working properly.
The power button does not work (server does not start)
Note:
The power button will not function until approximately 1 to 3 minutes after the server has been
connected to ac power to allow time for BMC to initialize.
Complete the following steps until the problem is resolved:
1. Make sure that the power button on the server is working correctly:
a. Disconnect the server power cords.
b. Reconnect the server power cords.
c. Reseat the operator information panel cable, and then repeat steps 3a and 3b.
• If the server starts, reseat the operator information panel.
• If the problem remains, replace the operator information panel.
2. Make sure that:
• The power cords are correctly connected to the server and to a working electrical outlet.
• The LEDs on the power supply do not indicate a problem.
• The Power button LED is lit on and flash slowly.
• The push force is enough and with button force response.
3. If the power button LED didn't lit on or flash correctly, Please reseat all the power supplies and make
sure AC LED on PSU rear side are lit on.
4. If you have just installed an optional device, remove it, and restart the server.
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