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You can find more information about setting up automatic problem notification within the Lenovo XClarity
Administrator at

http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/admin_setupcallhome.html

•

Lenovo XClarity Essentials OneCLI

Lenovo XClarity Essentials OneCLI can be run in-band from the operating system. In addition to the
hardware service data, Lenovo XClarity Essentials OneCLI can collect information about the operating
system, such as the operating system event log.

To obtain service data, you can run the ggeettiinnffoorr command. For more information about running the
ggeettiinnffoorr, see

http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_getinfor_command.html

.

Contacting Support

You can contact Support to obtain help for your issue.

You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service
provider authorized by Lenovo to provide warranty service, go to

https://datacentersupport.lenovo.com/

serviceprovider

and use filter searching for different countries. For Lenovo support telephone numbers, see

https://datacentersupport.lenovo.com/supportphonelist

for your region support details.

Appendix A. Getting help and technical assistance

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Содержание 7D1H

Страница 1: ...ThinkAgile MX Certified Node 1U ThinkAgile MX3321 H MX3321 F User Guide Machine Type 7D1H ...

Страница 2: ...dition be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server which can be found at https datacentersupport lenovo com us zh warrantylookup First Edition January 2020 Copyright Lenovo 2018 2020 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is...

Страница 3: ...urn on the server 8 Complete the parts replacement 8 Management options 9 Updating firmware 10 Memory configuration 11 DC Persistent Memory Module DCPMM setup 12 Configuring DC Persistent Memory Module DCPMM 12 Adding memory modules with DCPMMs 17 Appendix A Getting help and technical assistance 19 Before you call 19 Collecting service data 20 Contacting Support 21 Appendix B Notices 23 Trademarks...

Страница 4: ...ii ThinkAgile MX Certified Node 1UThinkAgile MX3321 H MX3321 FUser Guide ...

Страница 5: ...er versions You can order ThinkAgile MX with Windows Server 2016 preloaded ThinkAgile MX certified configurations Lenovo Certified Configurations for Microsoft Storage Spaces Direct provides detailed views of Lenovo certified configurations for building Microsoft Storage Spaces Direct S2D solutions The guide describes the Microsoft Windows Server Software Defined Datacenter program explains system...

Страница 6: ...k Physical Adapters VMkernel Adapter vSwitch 0 vSwitch 1 VLAN Name VLAN ID VLAN Portgroup Assigned vSwitch VMKernel Adapter Services vMotion Provision ing FT Logging Manage ment vSphere Replica tion vSphere Replica tion NFC Adapter 1 Adapter 2 2 ThinkAgile MX Certified Node 1UThinkAgile MX3321 H MX3321 FUser Guide ...

Страница 7: ...verify that the latest level of code is supported for the cluster solution before you update the code It is good practice to make sure that the server is working correctly before you install an optional component Keep the working area clean and place removed components on a flat and smooth surface that does not shake or tilt Do not attempt to lift an object that might be too heavy for you If you h...

Страница 8: ...r before you turn the power on Do not operate the server for more than 30 minutes with the server cover removed for it might damage server components Cabling instructions that come with optional components must be followed A failed fan must be replaced within 48 hours since malfunction A removed hot swap fan must be replaced within 30 seconds after removal A removed hot swap drive must be replaced...

Страница 9: ...andling devices during cold weather for heating would reduce indoor humidity and increase static electricity Always use an electrostatic discharge wrist strap or other grounding system particularly when working inside the server with the power on While the device is still in its static protective package touch it to an unpainted metal surface on the outside of the server for at least two seconds T...

Страница 10: ... node Note The Lenovo XClarity Controller USB connector mode must be set to manage the Lenovo XClarity Controller instead of normal USB mode To switch from normal mode to Lenovo XClarity Controller management mode hold the blue ID button on the front panel for at least 3 seconds until its LED flashes slowly once every couple of seconds To connect using the Lenovo XClarity Administrator Mobile app ...

Страница 11: ...devices to the server Cable identifiers of some cables are printed on the cables that come with the server and optional devices Use these identifiers to connect the cables to the correct connectors Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board Ensure that the relevant cables pass through the cable clips Note Disengage all latc...

Страница 12: ...flashes once per second The server can be turned on power LED on in any of the following ways You press the power button Automatic restart after a power interruption Remote power on requests sent to the Lenovo XClarity Controller For information about powering off the server see Turn off the server on page 8 Complete the parts replacement Use this information to complete the parts replacement To c...

Страница 13: ...irmware compliance and updates Firmware management is simplified by assigning firmware compliance policies to managed endpoints When you create and assign a compliance policy to managed endpoints Lenovo XClarity Administrator monitors changes to the inventory for those endpoints and flags any endpoints that are out of compliance When an endpoint is out of compliance you can use Lenovo XClarity Adm...

Страница 14: ... S0 Working power state On Target update The installation or update is initiated from an Operating System executing on the server s operating system Off Target update The installation or update is initiated from a computing device interacting directly with the server s Lenovo XClarity Controller UpdateXpress System Packs UXSPs UXSPs are bundled updates designed and tested to provide the interdepen...

Страница 15: ...installed the latest device drivers for the operating system that is running on the server Specific details about updating firmware using Lenovo XClarity Controller are available at http sysmgt lenovofiles com help index jsp topic 2Fcom lenovo systems management xcc doc 2FNN1ia_c_manageserverfirmware html Lenovo XClarity Administrator If you are managing multiple servers using the Lenovo XClarity ...

Страница 16: ...f the same Lenovo part number All DRAM memory modules that are installed must be of the same type rank and capacity with minimum capacity of 16 GB It is recommended to use Lenovo DRAM memory modules of the same part number 3 Refer to DCPMM installation rules to determine the most suitable combination and the following Number and capacity of the DCPMMs and DRAM memory modules to install Check if th...

Страница 17: ...ode 100 of DCPMM memory acts as system memory In this mode DCPMMs act as volatile system memory while DRAM DIMMs act as cache Only DCPMM capacity is displayed as system memory in this mode The total displayed volatile system memory in this mode is the sum of DCPMM capacity DCPMM Management options DCPMMs can be managed with the following tools Lenovo XClarity Provisioning Manager LEPT To open LEPT...

Страница 18: ...ds for XCC user ID PASSW0RD stands for XCC user password 10 104 195 86 stands for IP address Goals Memory Mode Select this option to define the percentage of DCPMM capacity that is invested in system memory and hence decide the DCPMM mode 0 App Direct Mode 1 99 Mixed Memory Mode 100 Memory Mode Go to Goals Memory Mode input the memory percentage and reboot the system Notes Before changing from one...

Страница 19: ...used in turns To set them as not interleaved in the Setup Utility go to Intel Optane DCPMMs Goals Persistent Memory Type DCPMM mode select App Direct Not Interleaved and reboot the system Note Setting DCPMM App Direct capacity to not interleaved will turn the displayed App Direct regions from one region per processor to one region per DCPMM Regions After the memory percentage is set and the system...

Страница 20: ...M units Notes Single DCPMM passphrases are not stored in the system and security of the locked units needs to be disabled before the units are available for access or secure erase Always make sure to keep records of the slot number of locked DCPMMs and corresponding passphrases In the case the passphrases are lost or forgotten the stored data cannot be backed up or restored but you can contact Len...

Страница 21: ...PMM requirements before acquiring new DCPMM units All the DCPMMs that are installed must be of the same part number All the DRAM DIMMs that are installed must be of the same type rank and capacity with minimum capacity of 16 GB It is recommended to use Lenovo DRAM DIMMs of the same part number 3 See Memory module installation rules in ThinkSystem SR630 Maintenance Manual to determine the new confi...

Страница 22: ...mgt lenovofiles com help topic com lenovo lxca doc update_fw html 10 Configure DCPMMs so that the capacity is available for use see Configuring DC Persistent Memory Module DCPMM on page 12 11 Restore the data that have been backed up 18 ThinkAgile MX Certified Node 1UThinkAgile MX3321 H MX3321 FUser Guide ...

Страница 23: ...on for your ThinkSystem products at the following location http thinksystem lenovofiles com help index jsp You can take these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Check for updated software firmware and operating system device drivers for your Len...

Страница 24: ...rvice data To clearly identify the root cause of a server issue or at the request of Lenovo Support you might need collect service data that can be used for further analysis Service data includes information such as event logs and hardware inventory Service data can be collected through the following tools Lenovo XClarity Provisioning Manager Use the Collect Service Data function of Lenovo XClarit...

Страница 25: ...can run the g ge et tiin nf fo or r command For more information about running the g ge et tiin nf fo or r see http sysmgt lenovofiles com help topic toolsctr_cli_lenovo onecli_r_getinfor_command html Contacting Support You can contact Support to obtain help for your issue You can receive hardware service through a Lenovo Authorized Service Provider To locate a service provider authorized by Lenov...

Страница 26: ...22 ThinkAgile MX Certified Node 1UThinkAgile MX3321 H MX3321 FUser Guide ...

Страница 27: ...new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not af...

Страница 28: ...t of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expressed as total bytes written TBW A device that has exceeded this limit might fail to respond to system generated commands or might be incapable ...

Страница 29: ...liquescent relative humidity of the particulate contamination must be more than 60 2 The room must be free of conductive contamination such as zinc whiskers Gaseous Copper Class G1 as per ANSI ISA 71 04 19853 Silver Corrosion rate of less than 300 Å in 30 days 1 ASHRAE 52 2 2008 Method of Testing General Ventilation Air Cleaning Devices for Removal Efficiency by Particle Size Atlanta American Soci...

Страница 30: ...an BSMI RoHS declaration Taiwan import and export contact information Contacts are available for Taiwan import and export information 26 ThinkAgile MX Certified Node 1UThinkAgile MX3321 H MX3321 FUser Guide ...

Страница 31: ...ternal cable routing 7 L Lenovo XClarity Administrator 9 Lenovo XClarity Integrator 9 M management options 9 memory 12 17 memory configuration 11 12 N notes important 24 notices 23 P particulate contamination 24 parts replacement completing 8 power off the server 8 power on the server 8 S service and support before you call 19 hardware 21 software 21 service data 20 software service and support te...

Страница 32: ...28 ThinkAgile MX Certified Node 1UThinkAgile MX3321 H MX3321 FUser Guide ...

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