Chapter 3. 3-6
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse, abuse,
improper installation, usage not in accordance with product specifications and instructions, natural or
personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
● Images burned on to the screen of a CRT monitor. Burned image is preventable by utilizing a
moving screen saver or power management.
● Physical damage to covers, bezel, base and cables.
● Scratches or punctures on monitor screens.
Getting further help
If you still can’t solve your problem, please contact the Customer Support Center. For more
information on contacting the Customer Support Center, please see Appendix A, “Service and Support,”
on page A-1.
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