Lenovo 63664DU - ThinkPad X60 Tablet 6366, Дополнительное руководство, Страница: 19 / 74

How can I contact the Customer Support Center?
See Chapter 6, “Getting help and service,” on page 37 of this Guide.
For the phone numbers of the Customer Support Center nearest to
you, see “Worldwide telephone list” on page 44.
Where can I find warranty information?
See the separate Safety and Warranty Guide for detailed warranty
information. For the warranty applicable to your computer, including
the warranty period and type of warranty service, see Appendix A,
“Warranty information,” on page 41.
Diagnosing problems
If you have a problem with your computer, you can test it by using
PC-Doctor
®
for Windows. To run PC-Doctor for Windows, do as follows:
1. Click Start .
2. Move the pointer to All Programs (in Windows other than Windows XP,
Programs ) and then to PC-Doctor for Windows .
3. Click PC-Doctor .
For more information about PC-Doctor for Windows, see the Help for the
program.
Attention
Running any tests can take up to several minutes or longer. Make sure
you have time to run the entire test; do not interrupt the test while it is
running.
When preparing to contact the Customer Support Center, be sure to print the
test log so that you can rapidly provide information to the help technician.
Diagnosing HDD from BIOS Setup Utility
You can diagnose the hard disk drive without starting up the operating
system. To diagnose the hard disk drive from the BIOS Setup Utility, do as
follows:
1. If the diskette drive is connected to the computer, remove any diskette
from the diskette drive, and then turn off the computer.
2. Turn on the computer.
3.
While the message, “To interrupt normal startup, press the blue
ThinkVantage button,” is displayed at the lower left of the screen, press F1
to enter BIOS Setup Utility.
Solving computer problems
Chapter 3. Solving computer problems
11