background image

Chapter 3.Reference information

This section contains monitor specifications, instructions to manually install the monitor 

driver, troubleshooting information.

Monitor specifications

Table 3-1. Monitor specifications for type-model A21238QE0/E24q-20/62**-GAR1-WW

Dimensions

Depth

180.31 mm (7.10 in.)

Height

464.52 mm (18.29 in.)

Width

539.80 mm (21.25 in.)

Stand

Tilt

Range: -5

o

~22

o

VESA mount

Supported

100 mm x 100 mm (3.94 in. x 3.94 in.)

Image

Viewable image size

604.52 mm (23.8 in.)

Maximum height

296.35 mm (11.67 in.)

Maximum width

526.85 mm (20.74 in.)

Pixel pitch

0.2058 mm (0.01 in.)

Power input

Supply voltage

Max supply current

100-240V AC
1.5A

Power consumption

Note: 

Power 

consumption figures 

are for the monitor 

and the power supply 

combined.

Note:

 Typical power 

consumption is tested 

under OSD default 

setting.

Normal operation

<32 W (Max)
<22 W (Typical)

Standby/Suspend

<0.5 W 

Off

<0.3 W at 100VAC and 240VAC

DP

Interface

DP

Input signal 

VESA TMDS (Panel Link™)

Horizontal addressability 

2560 pixels (max)

Vertical addressability 

1440 lines (max)

Clock frequency

300 MHz (max)

HDMI

Interface

HDMI

Input signal 

VESA TMDS (Panel Link™)

Horizontal addressability 

2560 pixels (max)

Vertical addressability 

1440 lines (max)

Clock frequency

300 MHz (max)

 Chapter 3.Reference information  3-1

Содержание 62CF-GAR1-WW

Страница 1: ...ThinkVision E24q 20 User Guide Machine Types 62CF 62DE ...

Страница 2: ...d are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 0...

Страница 3: ...2 1 Comfort and accessibility 2 1 Adjusting your monitor image 2 3 Selecting a supported display mode 2 7 Understanding power management 2 8 Caring for your monitor 2 9 Detaching the monitor base and stand 2 9 Wall Mounting Optional 2 9 Chapter 3 Reference information 3 1 Monitor specifications 3 1 Troubleshooting 3 3 Manually installing the monitor driver 3 5 Service information 3 7 Appendix A Se...

Страница 4: ...Online technical support A 1 Telephone technical support A 1 Appendix B Notices B 1 Recycling information B 2 Trademarks B 3 Power cords and power adapters B 3 iii ...

Страница 5: ...ou use your computer safely go to http www lenovo com safety Before installing this product read the Safety Information This equipment is not suitable for use in locations where children are likely to be present avoid hurting your child when machine falling down iv ...

Страница 6: ... for the user For quick instruction overview please see the Setup Poster for brief information Shipping contents The product package should include the following items Information Flyer Flat Panel Monitor Power Cord HDMI Cable Stand Base HDMI 1 1 E24q 20 Flat Panel Monitor User s Guide ...

Страница 7: ...glass and can be damaged by rough handling or excessive pressure 1 Place your monitor with the screen face down on a soft flat surface 2 Align the stand assembly bracket to the monitor 3 Insert the base towards monitor until it locks in place Note To install a VESA mount please see Wall Mounting Optional on page 2 9 Chapter 1 Getting started 1 2 ...

Страница 8: ...s of adjustments Tilt Please see the illustration below for an example of the tilt range Swivel With the built in pedestal you can tilt and rotate the monitor to get the best viewing angle 360 Height Adjustment For height adjustment user needs to press down or lift up the monitor at 22 degree 155mm 1 3 E24q 20 Flat Panel Monitor User s Guide ...

Страница 9: ...ckwise until the monitor stops at 90 90 90 22 155mm Monitor controls The keypad controls on the panel frame are accesses to various functions For information on how to utilize these keypad controls please see Adjusting your monitor image on page 2 3 Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor Chapter 1 Getting started 1 4 ...

Страница 10: ...nd turning on your monitor Note Be sure to read the Safety information on page iv before carrying out this procedure 1 Power off your computer and all attached devices and unplug the computer power cord 2 Connect the cables according to below icon indication 1 5 E24q 20 Flat Panel Monitor User s Guide ...

Страница 11: ...I connecting 4 For computer in DisplayPort connecting 5 Connect the speaker s audio cable and audio jack of monitor to transfer audio source from HDMI DP Note The audio output in HDMI DP modes Chapter 1 Getting started 1 6 ...

Страница 12: ...ide flexible cord according to IEC 60227 designation H05VV F 3G 0 75mm2 or H05VVH2 F2 3G 0 75mm2 shall be used Alternative a flexible cord be of synthetic rubber according to IEC 60245 designation H05RR F 3G 0 75mm2 shall be used 7 Power on the monitor and the computer 8 When you install the monitor driver download the driver that corresponds to your monitor model from the Lenovo website http supp...

Страница 13: ...k is valuable to us in developing product and services that are important to you as well as in developing better ways to communicate with you Register your option on the following Web site http www lenovo com register Lenovo will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information Chapter ...

Страница 14: ...comfortable viewing by considering the following items Viewing distance Recommended viewing distance between the eye and the monitor screen is 1 5 x the diagonal of the screen Solutions in meeting this required distance in cramped office situations include pulling desk away from wall or divider to make room for monitor using flat panel or compact displays placing the monitor in the desk corner or ...

Страница 15: ...mputer components and office furniture to best suit your preferences now and as your preferences change over time Minor changes in posture can help avoid discomfort The longer you sit and work in front of your computer the more important it is to observe your working posture Avoid as summing any one posture for an extended period of time Periodically make minor modifications in your posture to hel...

Страница 16: ...t Source Switches the video input source Shift back to previous level when in OSD mode Increase Up Up browsing key For increasing the value on adjustment bar tune in Press to move to previous item 3 Brightness Direct access to Brightness adjustment Decrease Down Down browsing key For decreasing the value on adjustment bar tune in Press to move to next item 4 Menu To access OSD menu Press to confir...

Страница 17: ...rgy saving program for consumer electronics led by the U S government It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions Energy Star logo is a symbol of energy conservation and environmental protection It improves the concept of energy efficiency of consumers and manufacturers and effectively guides the market The regulation of Energy Star improves ene...

Страница 18: ...ses or decreases the saturation of red in the image Green Increases or decreases the saturation of green in the image Blue Increases or decreases the saturation of blue in the image Aspect Ratio Full Screen Expand image to full screen Original AR Same Aspect Ratio with input signal Button repeat rate Off Default Slow Port Settings Input signal This monitor can accept video signals through three di...

Страница 19: ...ect on any software running on the computer All input ports Menu time out Set the duration of time that the OSD will remain active when no operation is performed Menu Horizontal Adjust menu Horizontal location Menu Vertical Adjust menu Vertical location Tansparency Adjust menu Tansparency location Factory Default No Yes Exit Exit from menu Chapter 2 Adjusting and using your monitor 2 6 ...

Страница 20: ...sly been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor you may need to reattach the CRT monitor temporarily until you have re configured the system preferably to 2560 x 1440 at 60 Hz which is a common display mode The display modes shown below have been optimized at the factory Table 2 3 Factory set display modes Timing Refresh rate Hz 640x...

Страница 21: ...There may be a slight delay before the image reappears ENERGY STAR Power Management Modes VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 32 W maximum 22 W typical Active off mode Inactive Inactive Off Amber Less than 0 5 W Switch off Off Less than 0 3 W Energy Star Power Consumption PON 17 W ETEC 54 kWh Maximum power con...

Страница 22: ...is to gently wipe the covers and the screen Remove grease or finger marks with a damp cloth and a little mild detergent Detaching the monitor base and stand Step 1 Place the monitor on a soft and flat surface Step 2 Detaching stand and base from the monitor Step 3 Lift the stand up and away from the monitor Wall Mounting Optional Refer to the instructions that come with the base mounting kit To co...

Страница 23: ... is M4 x 10 mm VESA hole Step 5 Attach the LCD display to the wall and follow the instructions in the wall mounting kit For use only with UL Listed Wall Mount Bracket with minimum weight load 8kg Note When you use a flexible arm do not tile the monitor downward by more than 5 degrees Chapter 2 Adjusting and using your monitor 2 10 ...

Страница 24: ... mm 20 74 in Pixel pitch 0 2058 mm 0 01 in Power input Supply voltage Max supply current 100 240V AC 1 5A Power consumption Note Power consumption figures are for the monitor and the power supply combined Note Typical power consumption is tested under OSD default setting Normal operation 32 W Max 22 W Typical Standby Suspend 0 5 W Off 0 3 W at 100VAC and 240VAC DP Interface DP Input signal VESA TM...

Страница 25: ... Hz 75 Hz Native Resolution 2560 x 1440 at 60 Hz Temperature Operating 0 to 40 C 32 F to 104 F Storage 20 to 60 C 4 F to 140 F Shipping 20 to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Storage 5 to 95 non condensing Shipping 5 to 95 non condensing 3 2 E24q 20 Flat Panel Monitor User s Guide ...

Страница 26: ...elect another color setting from the OSD menu Adjusting your monitor image on page 2 3 The automatic image setup function was not performed Perform automatic image setup Adjusting your monitor image on page 2 3 The power indicator is not lit and there is no image The monitor s power switch is not switched on The power cord is loose or disconnected There is no power at the outlet Be sure the power ...

Страница 27: ... Your system DisplayProperties setting have not been optimized Adjust the resolution settings on your system to match the native resolution for this monitor 2560 x 1440 at 60 Hz Adjusting your monitor image on page 2 3 Perform automatic image setup If automatic image setup does not help perform manual image setup Selecting a supported display mode on page 2 7 When working in the native resolution ...

Страница 28: ...ettings icon 8 Click the Monitor tab 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 7 where X indicates the folder in...

Страница 29: ...iver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 10 where X indicates the folder in which the downloaded driver is located such as a desktop 14 Select the lenE24q 20 inf file and click the Open button Click the OK button 15 In the new window...

Страница 30: ...vers bezel base and cables Scratches or punctures on monitor screens Service parts The following parts are for use by Lenovo service or Lenovo authorized dealers to support the customer warranty Parts are for service use only The table below shows information for model A21238QE0 E24q 20 62 GAR1 WW Table 3 3 List of service parts FRU Field Replaceable Unit Part number Description Machine Type Model...

Страница 31: ...mer Support Center will be available until 90 days after the option has been withdrawn from marketing After that time the support is cancelled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a Lenovo technical support representative please have the following information available option name and number proof of purchase co...

Страница 32: ...imary 0800 0000 850 Secondary 0800 0000 744 Arabic English El Salvador 800 6264 Spanish Estonia 372 66 0 800 Estonian Russian English Finland Warranty service and support 358 800 1 4260 Finnish France Warranty service and support hardware 0810 631 213 French Germany Warranty service and support 0800 500 4618 toll free German Greece Lenovo Business Partner Greek Guatemala Dial 999 9190 wait for ope...

Страница 33: ...939 Dutch New Zealand 0508 770 506 English Nicaragua 001 800 220 2282 Spanish Norway 8152 1550 Norwegian Panama Lenovo Customer Support Center 001 866 434 Toll Free Spanish Peru 0 800 50 866 OPCION 2 Spanish Philippines 1 800 8908 6454 GLOBE subscribers 1 800 1441 0719 PLDT subscribers Tagalog English Poland Laptops and tablets branded with logo Think 48 22 273 9777 ThinkStation and ThinkServer 48...

Страница 34: ...415 734 662 787 3067 Standard Charges Apply Thai English Turkey 444 04 26 Turkish United Kingdom Standard warranty support 03705 500 900 local rate Standard warranty support 08705 500 900 English United States 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam 120 11072 Toll Free 84 8 4458 1042 Standard Charges Apply Vietnamese English Appendix A Servi...

Страница 35: ...ation Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo prod...

Страница 36: ... local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at https www lenovo com jp ja services_warranty recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilizat...

Страница 37: ...oft Windows and Windows NT are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer Do not use the ac power cord for other devices B 3 E24q 20 Flat Panel Monitor User s Guide ...

Отзывы: