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Service information 

Customer responsibilities 

The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, 

improper installation, usage not in accordance with product specifications and instructions, natural 

or personal disaster, or unauthorized alterations, repairs or modifications. 
The following are examples of misuse or abuse and not covered by warranty: 
•  Images burned onto the screen of a CRT monitor. Burned image is preventable by utilizing a 

moving screen saver or power management. 

•  Physical damage to covers, bezel, base and cables. 
•  Scratches or punctures on monitor screens. 

Service parts 

The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to support the 

customer warranty. Parts are for service use only. The table below shows information for model 

62CE-GAR3-WW. 

Table 3-3. Repair parts list 

FRU (FIELD 

REPLACEABLE 

UNIT) PART 

NUMBER 

Description 

Machine Type/ 

Model (MTM)  Color 

5D11C99843 

E29w-20 -29 inch FRU Monitor (HDMI) 

62CE 

Raven Black 

5C11C99844 

E29w-20 HDMI cable 1.8m 

62CE 

Raven Black 

5SE1C99846 

E29w-20 -FRU Stand and Base 

62CE 

Raven Black 

Chapter 3 Reference information  3-7 

Содержание 62CE-GAR3-WW

Страница 1: ...ThinkVision E29w 20 User s Guide Machine Types 62CE ...

Страница 2: ...ental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract the use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Copyright Le...

Страница 3: ... Screen Display OSD controls 2 4 Selecting a supported display mode 2 7 Understanding power management 2 8 Power Manage ment Modes 2 8 Caring for your monitor 2 9 Detaching the monitor base and stand 2 9 Wall Mounting Optional 2 9 Chapter 3 Reference Information 3 1 Monitor specifications 3 1 Troubleshooting 3 3 Manually installing the monitor driver 3 5 Installing the monitor driver in Windows 7 ...

Страница 4: ...ety Information General safety guidelines For tips to help you use your computer safely go to http www lenovo com safety Before installing this product read the Safety Information Copyright Lenovo 2021 iii ...

Страница 5: ... for each device Install your monitor near a power outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord Do not allow anything to rest on the power cord Do not walk on the cord While using VESA mount application the AC Inlet must face to down side Do not face any other position Maintenance...

Страница 6: ...s a more sustainable future Criteria in TCO Certified have a life cycle perspective and balance environmental and social responsibility Conformity is verified by independent and approved verifiers that specialize in IT products social responsibility or other sustainability issues Verification is done both before and after the certificate is issued covering the entire validity period The process al...

Страница 7: ... Copyright Lenovo 2021 vi ...

Страница 8: ...view please see the Setup Poster for brief information ThinkVision E29w 20 supports Lenovo Display Control Center ThinkColour Shipping contents The product package should include the following items Information Flyer Flat Panel Monitor Power Cord DP Cable Optional HDMI Cable Base Stand DP 1 1 Flat Panel Monitor User s Guide ...

Страница 9: ...e monitor on a flat surface 2 Put the stand and base to the monitor Note To connect VESA mounting accessories refer to Wall Mounting Optional on page 2 9 Product overview In this section we will describe how to adjust the position of the monitor how to set user controls how to use the cable lock slot Adjustment type Tilt Please see the illustration below for an example of the tilt range 22 5 Chapt...

Страница 10: ...the built in base you can tilt and rotate the monitor to get the best viewing angle Height Adjustment To adjust the height the user needs to press or lift the monitor 177mm 177mm 1 3 Flat Panel Monitor User s Guide ...

Страница 11: ...rious functions For information on how to utilize these keypad controls please see Adjusting your monitor image on page 2 3 Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor in the lower position Chapter 1 Getting started 1 4 ...

Страница 12: ...uter and all attached devices then unplug the computer power cord 2 Connect the cables as shown below HDMI 3 Connect one end of the HDMI cable to the monitor HDMI connector and the other end to the computer HDMI Note Lenovo recommends that customers who require to use the HDMI input on their monitors purchase the Lenovo HDMI to HDMI Cable OB47070 website www lenovo com support monitoraccessories 1...

Страница 13: ...tors to purchase the Lenovo DisplayPort to DisplayPort cable 0A36537 website www lenovo com support monitoraccessories 5 Connect the audio cable of the sound box and the audio jack of the monitor to transmit audio sources from DP and HDMI Note The audio outputs in DP HDMI modes Please be aware that excessive and or extreme volume might damage your hearing ability Chapter 1 Getting started 1 6 ...

Страница 14: ... national regional installation and or equipment regulations shall be considered The certified power cord used should not be lighter than the ordinary PVC flexible cord specified by IEC 60227 marking H05VV F 3G 0 75mm2 or H05VVH2 F2 3G 0 75mm2 According to IEC 60245 marking H05RR F 3G 0 75mm2 synthetic rubber cord should be used 7 Power on the monitor and the computer 1 7 Flat Panel Monitor User s...

Страница 15: ...ake a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future Your feedback is valuable to us in developing products and services as well as in developing better ways to communicate with you Register your option on the following Website http www lenovo com register Lenovo will send you information and updates on your registered p...

Страница 16: ...ring the following items Viewing distance Recommended viewing distance between the eye and the monitor screen is 1 5 x the diagonal of the screen Solutions in meeting this required distance in cramped office situations include pulling the desk away from the wall or divider to make room for the monitor using flat panel or compact displays to place the monitor in the desk corner or placing the keybo...

Страница 17: ...ties of your computer components and office furniture to best suit your preferences now and as your preferences change over time Minor changes in posture can help avoid discomfort The longer you sit and work with your computer the more important it is to observe your working posture Avoid assuming any one posture for an extended period of time Periodically make minor modifications in your posture ...

Страница 18: ...o Brightness adjustment Press to move lighting indicator on main menu down from Decrease Down active item to next one Press to decrease current values on adjustment bar 4 To access OSD menu Menu Press to confirm selection Press and hold for 10 seconds will lock menu un lock menu Press to enter next level on main menu sub menu status or Enter enter previous level on adjustment bar Adjusting your mo...

Страница 19: ... energy saving program for consumer electronics led by the U S government It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions Energy Star logo is a symbol of energy conservation and environmental protection It improves the concept of energy efficiency of consumers and manufacturers and effectively guides the market The regulation of Energy Star improves...

Страница 20: ...e a DP connector Select digital among OSD Controls when you use HDMI connector Selects HDMI Selects DP Dynamic Contrast Off On Over Drive Respond time enhancement Off Normal Extreme Advanced Setup Color Mode Adjusts intensity of red green and blue Preset mode sRGB Neutral Reddish Bluish Custom Red Increases or decreases the saturation of Red in the image Green Increases or decreases the saturation...

Страница 21: ... on the computer Menu Time Out To automatically turn off OSD after a preset period of time Menu Horizontal Adjusts menu location Changes the horizontal position of the OSD OSD Setting Menu Vertical Adjusts menu location Changes the vertical position of the OSD Factory Reset Reset all settings to the default settings Information Shows resolution refresh rate and product details Note This screen off...

Страница 22: ...th a CRT monitor and is currently configured to a display mode outside the range of this monitor you may need to reattach the CRT monitor temporarily until you have re configured the system preferably to 2560 x 1080 at 90 Hz which is a common display mode The display modes shown below have been optimized at the factory Table 2 2 Factory set display modes Address ability Refresh rate 720 x 400 70 H...

Страница 23: ...wer button There may be a slight delay before the image reappears ENERGY STAR Power Manage ment Modes VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 45 W maximum 36 W typical Active off mode Inactive Inactive Off Amber Less than 0 3 W Switch off Off Less than 0 3 W Energy Star Power consumption Pon 15W ETEC 20 kWh Maximu...

Страница 24: ...ase and stand Step 1 Place the monitor on a soft and flat surface Step 2 Remove the screws from base before detaching base and stand from the monitor Wall Mounting Optional Refer to the instructions that come with the base mounting kit To convert your LCD display from a desk mounted to a wall mounted display do the following Step 1 Verify that the Power button is turned Off then disconnect the pow...

Страница 25: ... 29 inches 672 768 mm 26 5inches 283 824 mm 11 17 inches 0 2628 mm 0 2628 mm 0 010 inches AC DC adapter Model Maximum 100 240 V AC 0 8 A Power consumption Note Power consumption figures are for the monitor and the power supply combined Normal operation Standby Suspend Off 45W max 36W Typical 0 3 W 0 3 W Video input HDMI Interface Input signal Horizontal addressability Vertical addressability Clock...

Страница 26: ...Vertical frequency Native Resolution 15 kHz 110 kHz 48 Hz 90 Hz 2560 1080 90 Hz Temperature Operating Storage Shipping 0 to 40 C 32 to 104 F 20 to 60 C 4 to 140 F 20 to 60 C 4 to 140 F Humidity Operating Storage Shipping 10 to 80 non condensing 5 to 95 non condensing 5 to 95 non condensing 3 2 Flat Panel Monitor User s Guide ...

Страница 27: ...ith the monitor or system completely Be sure the signal cable is firmly plugged into the system and monitor Connecting and turning on your monitor on page 1 5 The color settings may be incorrect Select another color setting from the OSD menu Adjusting your monitor image on page 2 3 The automatic image setup function was not performed Perform automatic image setup Adjusting your monitor image on pa...

Страница 28: ...xels missing andSupport onpageA 1 discolored is not an LCD defect contact the Support Center Lines or images are Image setup has not According to the Adjusting your blurred in the text been optimized resolution of the monitor image on There are The Display monitor itself adjust page 2 3 horizontal or Properties settings of the resolution setting of vertical lines your system have not the system in...

Страница 29: ...Advanced Settings icon 8 Click the Monitor tab 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and open the following path X Monitor Drivers Windows 7 where X indicates the fol...

Страница 30: ...r then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button and navigate to the directory that you put your download drivers in 14 Select the e29w 20 inf file and click the Open button Click the OK button 15 In the new window select e29w 20 and click Next 16 After the i...

Страница 31: ...tilizing a moving screen saver or power management Physical damage to covers bezel base and cables Scratches or punctures on monitor screens Service parts The following parts are for use by Lenovo service or Lenovo aurthorized dealers to support the customer warranty Parts are for service use only The table below shows information for model 62CE GAR3 WW Table 3 3 Repair parts list FRU FIELD REPLAC...

Страница 32: ...pport through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing After that time the support is cancelled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a Lenovo technical support representative please have the following information available option name and numb...

Страница 33: ...0 807 852 3071 3559 Cantonese English Mandarin Colombia 1 800 912 3021 Spanish Costa Rica 0 800 011 1029 Spanish Croatia 385 1 3033 120 Croatian Cyprus 800 92537 Greek Czech Republic 800 353 637 Czech Denmark Warranty service and support 7010 5150 Danish Dominican Republic 1 866 434 2080 Spanish Ecuador 1 800 426911 OPCION 4 Spanish Egypt Primary 0800 0000 850 Secondary 0800 0000 744 Arabic Englis...

Страница 34: ...anty service and support 01 881 1444 English Israel Givat Shmuel Service Center 972 3 531 3900 Hebrew English Italy Warranty service and support 39 800 820094 Italian Japan 0120 000 817 Japanese English Kazakhstan 77 273 231 427 Standard Charges Apply Russian English Korea 080 513 0880 Collect call 02 3483 2829 Toll Call Korean Latvia 371 6707 360 Latvian Russian English Lithuania 370 5278 6602 It...

Страница 35: ...gal 808 225 115 Standard Charges Apply Portuguese Romania 4 021 224 4015 Romanian Russia 7 499 705 6204 7 495 240 8558 Standard Charges Apply Russian Singapore 1 800 415 5529 6818 5315 Standard Charges Apply English Mandarin Bahasa Malaysia Slovakia ThinkStation and ThinkServer 421 2 4954 5555 Slovenia 386 1 2005 60 Slovenian Spain 34 917 147 833 Spanish Sri Lanka 9477 7357 123 Sumathi Information...

Страница 36: ...pport 03705 500 900 local toll calls Standard warranty support 08705 500 900 English US 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam 120 11072 Toll Free 84 8 4458 1042 Standard Charges Apply Vietnamese English Appendix A Service and Support A 5 ...

Страница 37: ...o may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not suitable for use in transplantation or other life support applications In these applications if it does not work properly it may cause personal injury or even death The information contained in this document does not a...

Страница 38: ...f Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at https www lenovo com jp ja services_warranty recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used c...

Страница 39: ...sion Microsoft Windows and Windows NT are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer Do not use the ac power cord for other devices Appendix B Notices B 3 ...

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