background image

Chapter 3.

    3-4

Table 3-2. 

Troubleshooting

Problem

Possible cause

Suggested action

Reference

The power indicator is 

amber, but there is no 

image.

The video signal cable 

is loose or disconnected 

from the system or 

monitor.

Be sure the video cable is 

connected with the system 

properly.

"Connecting and 

turning on your 

monitor" on page 1-6

The monitor brightness 

and contrast are at the 

lowest setting.

Adjust the brightness and 

contrast setting on the 

OSD menu.

"Adjusting your 

monitor image" on 

page 2-3

One or more of 

the pixels appear 

discolored.

This is a characteristic 

of the LCD technology 

and is not an LCD 

defect.

pixels missing, contact the 

Support Center

Appendix A. "Service 

and Support" on page 

A-1

  Fuzzy lines in text or 

a blurry image.

  Horizontal or vertical 

lines through the 

image.

  Image setup has not 

been optimized.

  Your system Display 

Properties setting 

have not been 

optimized.

Adjust the resolution 

settings on your system to 

match the native resolution 

for this monitor: 1920 x 

1080 at 60 Hz.

"Adjusting your 

monitor image" on 

page 2-3

Perform automatic image 

setup. If automatic image 

setup does not help, 

perform manual image 

setup.

"Selecting a 

supported display 

mode" on page 2-7

When working in the 

native resolution, you 

improvements by 

adjusting the Dots Per 

Inch (DPI) setting on your 

system.

See the Advanced 

section of your 

system’s display 

properties.

Содержание 62A5-MAR4-WW

Страница 1: ...ThinkVision E24 20 User Guide Machine Types H20238FE0 ...

Страница 2: ...loped exclusively at private expense restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ...Power Management Modes Serice information Customer responsibilities Service parts Accessibility information ...

Страница 4: ...wer outlet should be easily accessible To take special precautions to avoid the introduction of hazards when operating installing servicing transporting or storing equipment the necessary instructions shall be made available To reduce the risk of electric shock do not perform any servicing other than that contained Handling If your monitor weighs more than 18 kg 39 68 lb it is recommended that it ...

Страница 5: ... Criteria in TCO Certified have a life cycle perspective and balance environmental and social responsibility Conformity is verified by independent and approved verifiers that specialize in IT products social responsibility or other sustainability issues Verification is done both before and after the certificate is issued covering the entire validity period The process also includes ensuring that c...

Страница 6: ...v ...

Страница 7: ...Stand with four screws Information Flyer Flat Panel Monitor Power Cord HDMI Cable Base HDMI ...

Страница 8: ...ecause it is made of glass 1 2 Assemble the bracket on the base and tighten the screws on the base 3 Assemble the bracket base on the back of the monitor align the screw hole and tighten the screw Notes To install a VESA mount please see Wall Mounting Optional on page 2 9 Don t press hard screen screen arch up Put your monitor with the screen face down on a soft flat surface ...

Страница 9: ...erview This section will provide information on adjusting monitor positions setting user controls and using the cable lock slot Types of adjustments Tilt Please see the illustration below for an example of the tilt range 5 22 ...

Страница 10: ...ht Adjustment For height adjustment user needs to press down or lift up the monitor Pivot Before the monitor is displayed in the vertical direction it should be fully lift up and fully tilted to avoid collisions 90 155mm ...

Страница 11: ...these keypad controls please see Adjusting your monitor image on page 2 3 Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor Monitor Controls Advanced Settings Port Settings Menu Settings Exit Input Signal VGA Resolusion 1920x1080 Brightness Contrast Volume 75 75 50 RefreshRate 60Hz E24 20 ...

Страница 12: ...et up your monitor Connecting and turning on your monitor Note Be sure to read the safety information on page iii before operation 1 Power off your computer and all attached devices then unplug the computer power cord 2 Connect the cables according to the following symbols HDMI AC VGA ...

Страница 13: ... to the DP connector on the monitor 4 Connect one end of the HDMI cable to the HDMI connector on the back of the computer and the other end to the HDMI connector on the monitor 5 Connect one end of the VGA cable to the VGA connector on the back of the computer and the other end to the VGA connector on the monitor ...

Страница 14: ...used 7 Power on the monitor and the computer 6 Plug the power cord into the monitor then plug the monitor and computer power cords into a grounded power outlet Power cord Note The computer must use certified power cord The installing and or equipment management regulations in related country region should be considered ...

Страница 15: ...stall the monitor driver download the driver that corresponds to your monitor model from the Lenovo website http support lenovo com docs E24_20 Refer to the Manually installing the monitor driver on page 3 5 to install the driver ...

Страница 16: ...djust your computer monitor for comfortable viewing by considering the following items Recommended viewing distance between the eye and the monitor screen is 1 5 x the diagonal of the screen Solutions in meeting this required distance in cramped office situations include pulling desk away from wall or divider to make room for monitor using flat panel or compact displays placing the monitor in the ...

Страница 17: ...ment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time Minor changes in posture can help avoid discomfort The longer you sit and work with your computer the more important it is to observe your working posture Avoid assuming any one posture for an extended period of time Periodically make minor modifications in ...

Страница 18: ...put source Hold for 10 seconds to enable or disable DDC CI Exit and return to the next level Returns the previous level in OSD mode Press the screen to adjust automatically Increases the value on the adjustment bar Adjust Press down to move to the previous item Direct access to brightness adjustment The left to browse button Reduces the value on the adjustment column Adjust Press down to move to t...

Страница 19: ...meet the requirements of Energy Star Energy Star is an energy saving program for consumer electronics led by the U S government It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions Energy Star logo is a symbol of energy conservation and environmental protection It improves the concept of energy efficiency of consumers and manufacturers and effectively gu...

Страница 20: ...ge Blue Increases or decreases the saturation of Blue in the image Color Mode Image Setup Full Screen Original AR 1 1 17 4 3 19 1 1 19 16 10 21 5 16 9 22 16 10 Advanced Settings Dynamic Contrast On Off Neutral sRGB Reddish Default Off Slow Bluish Low Blue Light Button Repeat Rate Automatic Brightness Contrast Volume Monitor Controls Button response speed Adjust the volume Automatically adjust Sele...

Страница 21: ...guage Change menu language Menu Position Factory Reset Pay attention to The language selected only affects the OSD language It does not affect any software running on the computer This monitor can receive from two different sources Interface video signal Most desktop computers Use the mock interface When using a VGA HDMI DP When interface select analog digital in the OSD control The use of Extreme...

Страница 22: ...he image controls Note If your system has previously been used with a CRT monitor and is currently 1080 at 60 Hz which is a common display mode The display modes shown below have been optimized at the factory Table 2 2 Factory set display modes Including but not limited to Resolution ratio Refresh ratio Hz 640x480 60 Hz 640x480 72 Hz 640x480 75 Hz 720x400 70 Hz 800x600 56 Hz 800x600 60 Hz 800x600 ...

Страница 23: ...s during the day Table 2 3 Power indicator State Power Indicator Screen Restoring Operation Compliance On White Normal Standby Suspend Amber Blank Press a key or move the mouse There may be a slight delay before the image reappears Note Standby also occurs if there is no image output to the monitor Off Off Blank Press the power button There may be a slight delay before the image reappears White 12...

Страница 24: ...or similar additives This may harm the coating of the screen area Do Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen gent Detaching the monitor base and stand Step 2 Remove the screws from base before detaching base and stand from the monitor Wall Mounting Optional Refer to the instructions that come with the base mounting kit To convert your LCD displa...

Страница 25: ...back of the monitor Step 5 Attach the mounting bracket from the VESA compatible wall mounting kit 100mm x100mm distance the type of VESA mounting screw is M4 x 10 mm Step 6 Attach the LCD display to the wall and follow the instructions in the wall mounting kit Only use Wall Mount Bracket in the UL list with minimum weight load 8kg VESA hole VESA hole VESA ...

Страница 26: ...62A5 MAR4 WW 527 04 mm x 296 46 mm 462 5 541 8 21 33 18 20 527 04 mm 20 74 in 296 46 mm 11 67 in ...

Страница 27: ...ressability 1920 pixels max Vertical addressability 1080 pixels max Clock frequency Communications VESA DDC CI Supported display modes Horizontal frequency 56KHz 84 5KHz Vertical frequency 50Hz 75Hz Native Resolution 1920 x 1080 at 60Hz Temperature Operating 0 to 40 C 32 to 104 F Storage 20 to 60 C 4 to 140 F Shipping 20 to 60 C 4 to 140 F Humidity Operating 10 to 80 non condensing Storage 5 to 95...

Страница 28: ...s not connected with the monitor or system completely Be sure the signal cable system and monitor Connecting and turning on your monitor on page 1 6 The color settings may be incorrect Select another color setting from the OSD menu Adjusting your monitor image on page 2 3 The automatic image setup function was not performed Perform automatic image setup Adjusting your monitor image on page 2 3 The...

Страница 29: ...chnology and is not an LCD defect pixels missing contact the Support Center Appendix A Service and Support on page A 1 Fuzzy lines in text or a blurry image Horizontal or vertical lines through the image Image setup has not been optimized Your system Display Properties setting have not been optimized Adjust the resolution settings on your system to match the native resolution for this monitor 1920...

Страница 30: ...ngs tab 7 Click the Advanced Settings icon 8 Click the Monitor tab 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 7 where X indicates the folder in which the downlo...

Страница 31: ... 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 10 where X indicates the folder in which the downloaded driver is located such as a desktop 14 Select the lenE24 20 ...

Страница 32: ...age is preventable by utilizing a moving screen saver or power management Physical damage to covers bezel base and cables Scratches or punctures on monitor screens Service parts The following parts are for use by Lenovo service or Lenovo aurthorized dealers to support the customer warranty Parts are for service use only The table below shows information for model 62A5 MAR4 WW Table 3 3 List of ser...

Страница 33: ...iguration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing After that time the support is cancelled or made available for a fee at Lenovo s discretion Additional support is also available for a nominal fee Before contacting a Lenovo technical support representative please have the following information available option n...

Страница 34: ...0 Croation Cyprus 800 92537 Greek Czech Republic 800 353 637 Czech Denmark Warranty service and support 7010 5150 Danish Dominican Republic 1 866 434 2080 Spanish Ecuador 1 800 426911 OPCION 4 Spanish Egypt Primary 0800 0000 850 Secondary 0800 0000 744 Arabic English El Salvador 800 6264 Spanish Estonia 372 66 0 800 Estonian Russian English Finland Warranty service and support 358 800 1 4260 Finni...

Страница 35: ...h Kazakhstan 77 273 231 427 Standard Charges Apply Russian English Korea 080 513 0880 Collect call 02 3483 2829 Toll Call Korean Latvia 371 6707 360 Latvian Russian English Lithuania 370 5278 6602 Italian Russian English Luxembourg ThinkServer and ThinkStation 352 360 385 343 ThinkCentre and ThinkPad 352 360 385 222 French Malaysia 1 800 88 0013 03 7724 8023 Standard Charges Apply English Malta 35...

Страница 36: ...nkServer 421 2 4954 5555 Slovenia 386 1 2005 60 Slovenian Spain 34 917 147 833 Spanish Sri Lanka 9477 7357 123 Sumathi Information systems English Sweden Warranty service and support 077 117 1040 Swedish Switzerland Warranty service and support 0800 55 54 54 German French Italian Taiwan 0800 000 702 Mandarin Thailand 001 800 4415 734 662 787 3067 Standard Charges Apply Thai English Turkey 444 04 2...

Страница 37: ...pply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are n...

Страница 38: ...es Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at www ibm com jp pc service recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun o...

Страница 39: ... trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others Power cords Use only the power cords supplied by the product manufacturer Do not use the ac power cord for other devices ...

Отзывы: