Lenovo 6241, Инструкция по установке и обслуживанию

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Table 48. Symptoms and user actions for power problems (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 “ Parts listing, System x3850 X6 and x3950 X6 Type 6241 ” on page 201 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by (Trained service technician only) , that step must be performed only by a
Trained service technician.
Symptom
Action
2. If the problem remains or if you are using an ACPI-aware operating system,
replace the standard I/O book.
The server unexpectedly shuts
down, and the LEDs on the
operator information panel are
not lit.
1. Check the IMM event log for errors and resolve any errors associated with the
device.
2. Check the LCD display panel for other error information.
3. If the problem remains, see “Solving undetermined problems” on page 195.
Serial-device problems
Use this information to solve serial-device problems.
Table 49. Symptoms and user actions for serial device problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 “ Parts listing, System x3850 X6 and x3950 X6 Type 6241 ” on page 201 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by (Trained service technician only) , that step must be performed only by a
Trained service technician.
Symptom
Action
The operating system can not
identify the serial port.
1. Make sure that each port is assigned a unique address in the Setup utility and
none of the serial ports is disabled.
2. Replace the I/O book.
A serial device does not work.
1. Make sure that:
• The device is compatible with the server.
• The serial port is enabled and is assigned a unique address.
• The device is connected to the correct connector.
2. Reseat the following components:
a. Failing serial device
b. Serial cable
3. Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time.
4. Replace the standard I/O book.
ServerGuide problems
Use this information to solve ServerGuide problems.
Chapter 4
.
Troubleshooting
189