Table3-2.Troubleshooting (continued)
Problem
Possible cause
Suggested action
Reference
Screen is blank
The monitor is in
● Press any key on the
and power
Standby/Suspend
keyboard or move the
management” on page
indicator is
mode
mouse to restore operation. 2-7
steady amber or
● Check the Power options
flashing white
settings on your computer.
The power
indicator is white,
but there is no
image.
The video signal cable
is loose or
disconnected from the
system or monitor.
Be sure the video cable is
connected with the system
properly.
page 1-3
The monitor
Adjust the brightness and
brightness and
contrast setting on the OSD
contrast are at the
menu.
lowest setting.
One or more of This is a characteristic If there are more than five
Appendix A, “Service and
the pixels appear of the LCD
pixels missing, contact the
discoloured
technology and is not
an LCD defect.
Customer Support Centre.
● Fuzzy lines in
text or a blurry
image.
● Horizontal or
vertical lines
through the
image.
● Image setup has not
been optimized
● Your system
Display Properties
setting have not
been optimized.
Adjust the resolution settings
on your system to match the
native resolution for this
monitor: 1366x768 at 60 Hz.
page 3-3
Perform automatic image
setup. If automatic image
display mode” on page
setup does not help, perform 2-7
manual image setup.
When working in the native
See the Advanced section
resolution, you may find
of your system’s display
additional improvements by properties.
adjusting the Dots Per Inch
(DPI) setting on your system.
The image is not It has not set the
● Use ThinkVision Duo
acceptable when optimum resolution
software to optimize the
controls” on page 2-4
switching to dual for each mode
dual screen operation
mode
● Adjust graphic card
resolution manually
Manual image setup
If automatic image setup does not establish the image that you prefer, perform manual
image setup.
Note:
Have your monitor powered on for about 15 minutes, until the monitor warms up.
1. Press
at the bottom of the monitor to open the OSD menu.
2. Use
or
to select
and press
to access.
3. Use
or
to select Manual and press
to access.
4. Use
or
to select Clock and Phase adjustment.
Reference information 3-3
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