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Hardware Maintenance Manual

26

4. Remove the screw that secures the base stand to the computer.

5. Place the computer on a flat surface.

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Содержание 40813AU

Страница 1: ...afety 5 Safety inspection guide 7 Handling electrostatic discharge sensitive devices 8 Grounding requirements 8 Safety notices 9 Chapter 3 General information 12 Specifications 12 Chapter 4 General Checkout 13 Problem determination tips 14 Chapter 5 Using the Setup Utility 16 Starting the Setup Utility program 16 Viewing and changing settings 16 Selecting a startup device 17 Exiting from the Setup...

Страница 2: ...e computer cover 25 Replacing a memory module 27 Replacing the CPU heatsink and system fan 29 Replacing the hard disk drive 31 Replacing the motherboard 32 Replacing the Wi Fi module 34 Replacing the keyboard 36 Replacing the mouse 37 Replacing the power adapter 38 Completing the installation 38 Chapter 9 Additional Service Information 40 Power management 40 Automatic configuration and power inter...

Страница 3: ...invalid for those machines which do not have TV card Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Si...

Страница 4: ...com 2 Type the machine type Example 8129 in the Use Quick Path field then click Go 3 Under Browse by product click Continue 4 Under Important information click Parts information 5 In the Refine results field select Service parts then click the entry for your machine type The list of service parts by description with applicable machine type model and FRU part number is displayed Important informati...

Страница 5: ...be used Products marketed before June 2006 Products marketed after June 2006 Current or original part Replacement FRU Current or original part Replacement FRU Non RoHS Can be Non RoHS Must be RoHS Must be RoHS Non RoHS Can be RoHS Non RoHS Can sub to RoHS RoHS Must be RoHS Note A direct substitution is a part with a different FRU part number that is automatically shipped by the distribution center...

Страница 6: ... you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away ...

Страница 7: ... electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical ...

Страница 8: ... instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your ...

Страница 9: ...ed CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connecto...

Страница 10: ...static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific se...

Страница 11: ... hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when...

Страница 12: ...by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other th...

Страница 13: ...he power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices ...

Страница 14: ...on Specifications This section lists the physical specifications for your computer Type Lenovo IdeaCentre Q This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 C to 60 C Humidity Operating 20 to 80 Transit 20 to 90 Altitude 86KPa to 106KPa Electrical input Input voltage 100 240V Input frequency 50 60Hz ...

Страница 15: ...uter to boot up in quiet mode no beep no memory count and checkpoint code display when no errors are detected by POST To enable beep memory count and checkpoint code display when a successful POST occurs do the following 1 Start the Setup Utility program See Starting the Setup Utility program 2 Select Start Options 3 Set Power On Self Test to Enhanced Before replacing any FRUs ensure that the late...

Страница 16: ...on available when requesting assistance from Service Support and Engineering functions Machine type and model Processor or hard disk upgrades Failure symptom Do diagnostics indicate a failure What when where single or multiple systems Is the failure repeatable Has this configuration ever worked If it has been working what changes were made prior to it failing Is this the original reported failure ...

Страница 17: ...Chapter 4 General Checkout 15 Comparing the configuration and software set up between working and non working systems will often lead to problem resolution ...

Страница 18: ... you hear multiple beeps release the F1 key Notes a If you are using a USB keyboard and the Setup Utility program does not display using this method repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer b If a Power On Password or an administrator password has been set the Setup Utility program menu is not displayed until you type your password For mor...

Страница 19: ... and release the F12 key rather than leaving it pressed when turning on the computer 3 Select the desired startup device from the Startup Device Menu and press Enter to begin Note Selecting a startup device from the Startup Device menu does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device seque...

Страница 20: ... to return to the Setup Utility program menu you might have to press Esc several times If you want to save the new settings select Save changes and Exit before you exit Otherwise your changes will not be saved Before selecting Load Optimal Defaults Save changes and Exit you should first select Exit on the Setup Utility menu ...

Страница 21: ...diagnose the error message first If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first If you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error error codes 1962 and I9...

Страница 22: ...sor s connection Reseat connectors Check the power cord for continuity Power Cord Check the power on switch for continuity Power on Switch POST error codes Each time you power on the system it performs a series of tests that check the operation of the system and some options This series of tests is called the Power On Self Test or POST POST does the following operations Checks some basic system bo...

Страница 23: ...the hard drive is correctly installed Primary Slave Hard Disk Error Secondary Master Hard Disk Error Secondary Slave Hard Disk Error Keyboard not found Cannot initialize the keyboard Make sure the keyboard is properly connected to the computer and that no keys are held pressed during POST To purposely configure the computer without a keyboard set keyboardless operation in Setup to Enable The BIOS ...

Страница 24: ...disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters c Memory modules d Extended video memory e External Cache f External Cache RAM g Hard disk drive h Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed an...

Страница 25: ...d connectors The following illustrations will help you to locate the various components and connectors in your computer Internal components The following illustration shows the components inside your computer 1 2 3 4 5 6 7 8 9 10 11 12 13 1 Front cover 5 System fan 8 Rear cover 11 Wi Fi shield 2 Metal bracket 6 Memory 9 Wi Fi module 12 Antenna 3 Hard disk drive 7 Motherboard 10 Wi Fi shield 13 Com...

Страница 26: ...alled or that you can install later The following illustration shows the locations of parts on the system board 1 2 3 4 5 6 7 8 9 10 11 12 13 15 14 1 GPU socket 9 Microphone connector 2 CPU socket 10 Headphone connector 3 Memory connector 11 Power connector 4 Power switch 12 Ethernet connector 5 USB connectors 2 13 USB connectors 2 6 S PDIF_OUT connector 14 HDMI out connector 7 SATA and power sock...

Страница 27: ...the computer cover 1 Remove any media diskettes CDs or memory cards from the drives shut down your operating system turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Locating components and ...

Страница 28: ...Hardware Maintenance Manual 26 4 Remove the screw that secures the base stand to the computer 5 Place the computer on a flat surface ...

Страница 29: ... 6 Remove the six screws that secure the computer cover to the chassis 7 Slide the computer cover out to remove it Replacing a memory module To remove the memory module 1 Remove the computer cover Refer to Removing the computer cover ...

Страница 30: ...y module 3 Gently pull the memory module upward to remove it from its socket 4 Align and then insert the new memory module into socket and push down on the top edge of the memory module Make sure the latches lock the memory module in place 5 Install the computer cover back Refer to Removing the computer cover ...

Страница 31: ...the system is on Never touch the heatsink with any metal or with your hands To replace the CPU heatsink and system fan 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the 4 screws that secure the CPU heat sink and system fan to the motherboard 3 Disconnect the power cables from the motherboard ...

Страница 32: ...ard 5 Place the CPU heatsink upside down on a flat surface to prevent thermal grease from contaminating other components Note Use an alcohol pad to wipe the thermal grease off the heatsink and CPU 6 Align the screws in the new CPU heatsink and system fan to the motherboard 7 Install the computer cover back ...

Страница 33: ...rive To replace the hard disk drive 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the four screws that secure the hard disk drive and bay to the motherboard 3 Pull the hard disk drive and bay upward and pull it out of the connector ...

Страница 34: ...nnector and screw it back to the motherboard 8 Install the computer cover back Replacing the motherboard To replace the motherboard 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the memory module Refer to Replacing the memory module 3 Remove the CPU heatsink and system fan Refer to Replacing the CPU heatsink and system fan 4 Remove the hard disk drive Refer to Replacing...

Страница 35: ...Chapter 8 Replacing hardware 33 7 Lift up the metal bracket 8 Remove the 2 screws that secure the motherboard to the chassis ...

Страница 36: ...rews to secure the new motherboard to the chassis 12 Replace all related components onto the new motherboard 13 Reattach the computer cover Refer to Completing the installation Replacing the Wi Fi module To remove the Wi Fi module 1 Remove the computer cover Refer to Removing the computer cover 2 Remove the motherboard Refer to Replacing the motherboard 3 Turn the motherboard over and place it on ...

Страница 37: ...Chapter 8 Replacing hardware 35 4 Remove the antenna from the Wi Fi module 5 Remove the 2 screws that secure the Wi Fi module to the motherboard 6 Disconnect the Wi Fi cable from the motherboard ...

Страница 38: ...r before reading the Important safety information in the Safety and Warranty Guide that was included with the computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com To replace the keyboard 1 Remove any media diskettes CDs or memory cards from the drives shut down your...

Страница 39: ...uded with the computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com To replace the mouse 1 Remove any media diskettes CDs or memory cards from the drives shut down your operating system and turn off all attached devices and the computer 2 Unplug all power cords from ...

Страница 40: ...r adapter from the computer and connect the new power adapter to the same connector Completing the installation After replacing the parts you need to close the computer cover and reconnect the cables including telephone lines and power cables Also depending on the part that was replaced you might need to confirm the updated information in the Setup Utility program Refer to Starting the Setup Utili...

Страница 41: ...alling the computer cover Important Route all power supply cables correctly to avoid interference with the drive bay assembly Keep cables clear of the hinges and sides of the computer chassis 3 Position the computer cover on the chassis so that the tabs on the cover align with the slots on the chassis 4 Carefully reattach the cover and make sure it snaps securely into place 5 Secure the computer c...

Страница 42: ... an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power menu allow you to enable and disable features that turn on the computer automatically Wake on...

Страница 43: ...ftware programs described in the manuals included with your computer and the content of the manual at any time without notice All of the manuals included with your computer are provided to help you use Lenovo products appropriately but do not provide any description of the software hardware configuration for the product For configuring the product refer to related contracts if any the product pack...

Страница 44: ...ed Micro Devices Inc in the United States and or other jurisdictions The table above includes the logo and registered trademarks of Lenovo and its partners Other registered trademarks mentioned in any or all of the manuals included with your computer belong to the specific company respectively The manual included with your computer is protected by copyright laws and rules None of the manuals inclu...

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