Lenovo 3257A9U Скачать руководство пользователя | Manualshive

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Chapter 3. Recovery information

This chapter provides information about the recovery solutions provided by Lenovo.

This chapter contains the following topics:

• Creating and using recovery media

• Performing backup and recovery operations

• Using the Rescue and Recovery workspace

• Creating and using a rescue medium

• Installing or reinstalling device drivers

• Solving recovery problems

Notes:

1. The recovery information in this chapter only applies to the computers that have a hard disk drive and

preinstalled software from Lenovo.

2. There are a variety of methods to choose from when considering how to recover in the event of a software-

or hardware-related problem. Some methods vary depending on the type of your operating system.

3. The product on the recovery media may be used only for the following purposes:

• Restore the product preinstalled on your computer

• Reinstall the product

• Modify the product using the Additional Files

Creating and using recovery media

You can use recovery media to restore the hard disk drive to the factory default settings. Recovery media
are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the
computer in an operational state after all other methods of recovery have failed. As a precautionary measure,
it is important to create recovery media as early as possible.

Note:

The recovery operations you can perform using recovery media vary depending on the operating

system from which the recovery media were created. The recovery media might contain a boot medium
and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is
important that you store the recovery media in a safe place after you have made them.

Creating recovery media

This section provides instructions on how to create recovery media on different operating systems.

Note:

On the Windows 7 operating system, you can create recovery media using discs or external USB

storage devices. On the Windows Vista operating systems, you can create recovery media using only discs,
so this operation is also called “creating Product Recovery discs.”

• To create recovery media on the Windows 7 operating system, click

Start

➙

All Programs

➙

Lenovo

ThinkVantage Tools

➙

Factory Recovery Disks

. Then, follow the instructions on the screen.

• To create Product Recovery discs on the Windows Vista operating system, click

Start

➙

All Programs

➙

ThinkVantage

➙

Create Product Recovery Media

. Then, follow the instructions on the screen.

© Copyright Lenovo 2010

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Содержание 3257A9U

Страница 1: ...ThinkCentre User Guide Machine Types 3034 3131 3142 3244 3257 3307 3356 3467 3557 3692 3853 4394 5092 5226 5296 6667 and 6673 ...

Страница 2: ......

Страница 3: ...ThinkCentre User Guide Machine Types 3034 3131 3142 3244 3257 3307 3356 3467 3557 3692 3853 4394 5092 5226 5296 6667 and 6673 ...

Страница 4: ...ervices have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure...

Страница 5: ...dia 29 Using recovery media 30 Performing backup and recovery operations 30 Performing a backup operation 30 Performing a recovery operation 31 Using the Rescue and Recovery workspace 31 Creating and using a rescue medium 32 Creating a rescue medium 32 Using a rescue medium 33 Installing or reinstalling device drivers 33 Solving recovery problems 34 Chapter 4 Using the Setup Utility program 35 Sta...

Страница 6: ...e http www lenovo com 46 Help and service 47 Using the documentation and diagnostic programs 47 Calling for service 47 Using other services 48 Purchasing additional services 48 Appendix A Notices 49 Television output notice 50 European conformance CE mark 50 Trademarks 50 Index 51 vi ThinkCentre User Guide ...

Страница 7: ...t you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support Copyright Lenovo 2010 vii...

Страница 8: ...viii ThinkCentre User Guide ...

Страница 9: ...3 small outline dual inline memory modules DDR3 SODIMMs Internal drives Optical drive Serial Advanced Technology Attachment SATA hard disk drive available in some models Video subsystem Integrated graphics card for a Video Graphics Array VGA connector and a DisplayPort connector Audio subsystem Integrated high definition HD audio Audio line in connector audio line out connector and microphone conn...

Страница 10: ...s on the front panel microphone connector and headphone connector For more information see Locating connectors on the front of your computer on page 6 and Locating connectors on the rear of your computer on page 7 Expansion One hard disk drive bay One optical drive bay One PCI card slot Power Supply 130 watt power adapter Advanced Configuration and Power Interface ACPI support Security features Co...

Страница 11: ... or tested for compatibility1 varies by model type Linux Specifications This section lists the physical specifications for your computer 1 The operating system s listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual Th...

Страница 12: ...nimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Voltage selection switch setting 230 V ac Software overview This section describes the software preinstalled on the computers that have an internal hard disk drive and an operating system from Lenovo Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cos...

Страница 13: ...ys and electronic credentials while guarding against unauthorized user access to data Note The ThinkVantage Client Security Solution program is only available on computers preinstalled with the Windows Vista operating system from Lenovo Password Manager The Password Manager program helps you automatically capture and fill in authentication information for Windows applications and Web sites Note Th...

Страница 14: ...covery diagnostic program if you are unable to start the Windows operating system See PC Doctor for Rescue and Recovery on page 43 for more information Adobe Reader The Adobe Reader program is a tool used to view print and search PDF documents See Online Books folder on page 45 for more information about accessing the online books and the Lenovo Web site Antivirus software Your computer comes with...

Страница 15: ... PS 2 keyboard and mouse connectors optional 12 USB connectors 3 6 Serial port optional 13 DisplayPort connector 7 Integrated cable lock slot 14 ac power adapter connector Connector Description Audio line in connector Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector...

Страница 16: ...ch a keyboard that uses a PS 2 keyboard connector PS 2 mouse connector optional Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector USB connector Used to attach a device that requires a USB connector such as a USB keyboard a USB mouse a USB scanner or a USB printer If you have more than eight USB devices you can purchase a USB hub which you can use to conne...

Страница 17: ...t 2 Memory slots 2 11 Front USB connector 2 3 Battery 12 Cover presence switch connector Intrusion switch connector 4 System fan connector 13 Front USB front panel and front audio connector 5 Internal speaker connector 14 SATA connector 1 6 Serial COM connector 15 Microprocessor fan connector 7 SATA connector 2 and eSATA connector 16 4 pin power connector 8 PS 2 keyboard and mouse connector 17 Mic...

Страница 18: ...10 ThinkCentre User Guide ...

Страница 19: ... protective package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Atte...

Страница 20: ...her cables that are connected to the computer See Locating connectors on the front of your computer on page 6 and Locating connectors on the rear of your computer on page 7 4 Remove any locking device that secures the computer cover such as an integrated cable lock See Integrated cable lock on page 26 5 Carefully lift and position the computer upside down as shown in 6 Pivot the cover release butt...

Страница 21: ...erstanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to install or replace a memory module Your computer has two slots for installing or replacing DDR3 SODIMMs small outline dual inline memory modu...

Страница 22: ...on To complete the installation or replacement go to Completing the parts replacement on page 25 Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http ww...

Страница 23: ... disk drive bay Figure 9 Removing the hard disk drive 5 Disconnect the signal cable and the power cable from the rear of the hard disk drive 6 Flex the sides of the hard disk drive bracket properly to remove the hard disk drive out of the bracket 7 To install the new hard disk drive into the bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes ...

Страница 24: ...o replace the optical drive To replace the optical drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Open the computer cover See Opening the computer cover on page 12 3 Remove the front bezel See Removing and reinstalling ...

Страница 25: ...s the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displa...

Страница 26: ...tant safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the heat sink CAUTION The heat sink might be very hot Turn off the computer and wait three to five minutes to let the computer cool before opening the co...

Страница 27: ...e of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 25 Replacing the internal speaker Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCent...

Страница 28: ... Completing the parts replacement on page 25 Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provi...

Страница 29: ...B assembly to the chassis 10 Install the new power switch assembly into the chassis 11 Connect the front USB front panel and front audio cables to the system board See Locating parts on the system board on page 9 12 Reinstall the front bezel See Removing and reinstalling the front bezel on page 12 What to do next To work with another piece of hardware go to the appropriate section To complete the ...

Страница 30: ...rts replacement on page 25 Replacing the ac power adapter bracket Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on ho...

Страница 31: ...20 Removing the ac power adapter bracket 5 Slide the ac power adapter out of the bracket 6 Install the ac power adapter into the new power adapter bracket as shown Chapter 2 Installing or replacing hardware 23 ...

Страница 32: ...d to secure the bracket to the chassis Figure 22 Installing the new ac power adapter bracket 8 Connect the ac power adapter to the ac power adapter connector on the rear of your computer See Locating connectors on the rear of your computer on page 7 9 Connect the power cord to an workable electrical outlet What to do next To work with another piece of hardware go to the appropriate section 24 Thin...

Страница 33: ...onnectors on the rear of your computer on page 7 Figure 23 Connecting a new keyboard or mouse What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 25 Completing the parts replacement After completing the installation or replacement for all parts you need to close the computer ...

Страница 34: ... security features There are several security options available to help you prevent hardware theft and unauthorized access to your computer In addition to physical locks you can also prevent unauthorized use of your computer by a software lock that locks the keyboard until a correct password is typed in Note Make sure that any security cables you installed do not interfere with other computer cabl...

Страница 35: ...vices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Open the computer cover See Opening the computer cover on page 12 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 9 4 Move the jumper from the standard position pin 1 and pin 2 to the maintenance pos...

Страница 36: ...9 Close the computer cover and connect the power cord See Completing the parts replacement on page 25 28 ThinkCentre User Guide ...

Страница 37: ...he computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data m...

Страница 38: ...ome computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enabl...

Страница 39: ...1 From the Windows desktop click Start All Programs ThinkVantage Rescue and Recovery The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click Launch advanced Rescue and Recovery 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the ...

Страница 40: ... 34 4 Do one of the following To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Re...

Страница 41: ... on the computer When the Please select boot device window opens release the F12 key 3 In the Please select boot device window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 A...

Страница 42: ... Recovery workspace or the Windows environment do one of the following Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 32 Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using recovery media on page 29 Note If you are unable to a...

Страница 43: ...t the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on page 35 Then follow the instructions on the screen When working with the Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen Using passwords By using the Setup Utility program you can set p...

Страница 44: ...e you try to access the hard disk drive Setting changing and deleting a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 35 2 From the Setup Utility program main menu select Security 3 Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password 4 Follow the ...

Страница 45: ...from the device you selected Note Selecting a startup device from the Please select boot device window does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 35 2 From the Setup Utility pro...

Страница 46: ...38 ThinkCentre User Guide ...

Страница 47: ...tes are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc...

Страница 48: ... off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Open the computer cover See Opening the computer cover on page 12 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 9 4 Remove any cables that impede access to the Clear CMOS Recove...

Страница 49: ...e that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the moni...

Страница 50: ...e running the Windows operating system PC Doctor for Rescue and Recovery used when your Windows operating system does not start Notes 1 You can also download the PC Doctor for DOS diagnostic program from http www lenovo com support See PC Doctor for DOS on page 43 for detailed information 2 If you are unable to isolate and repair the problem yourself after running the diagnostic programs save and ...

Страница 51: ...or DOS diagnostic program from http www lenovo com support The PC Doctor for DOS diagnostic program runs independently of the Windows operating system Use the PC Doctor for DOS diagnostic program if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem You can run the PC Doctor f...

Страница 52: ...ouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you ar...

Страница 53: ...as not been installed on your computer a message will be displayed when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publication is available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a different language version of the Adobe Reader program rather than the version preinstalled on ...

Страница 54: ...Access Help information system on the Windows 7 operating system click Start Help and Support Lenovo Access Help To open the Access Help information system on the Windows Vista operating system click Start All Programs ThinkVantage Access Help After you have opened the Access Help information system use the left panel to make a selection from the Contents tab or the Index tab or use the Search tab...

Страница 55: ...e available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might...

Страница 56: ...te service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo...

Страница 57: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Страница 58: ...se authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Personal System 2 PS 2 Rescue and Recovery ThinkCentre ThinkVantage Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies In...

Страница 59: ...installing 33 devices handling static sensitive 11 diagnostics programs using 47 diagnostics troubleshooting 41 DisplayPort connector 8 documentation using 47 drivers device 26 E environment operating 4 Ethernet 1 Ethernet connector 8 exiting Setup Utility 37 expansion 2 external options installing 11 F failure recovering from POST BIOS 40 features 1 flashing the BIOS 39 folder books online 45 fro...

Страница 60: ... 27 purchasing additional services 48 R rear connectors 7 recovering from a POST BIOS update failure 40 software 29 recovery boot block 40 operations backup and 30 problems solving 34 recovery media creating and using 29 reinstalling device drivers 33 replacing battery 17 hard disk drive 14 heat sink 18 internal speaker 19 Rescue and Recovery 29 workspace Rescue and Recovery 31 Rescue and Recovery...

Страница 61: ...diagnostics 41 U updating flashing the BIOS 39 system programs 39 updating flashing the BIOS 40 USB connector 8 using a rescue medium creating and 32 diagnostic programs 47 documentation 47 other services 48 passwords 35 Setup Utility 35 V VGA monitor connector 8 video subsystem 1 viewing and changing settings 35 W warranty information 46 Web site Lenovo 46 workspace backup and recovery 31 Copyrig...

Страница 62: ...54 ThinkCentre User Guide ...

Страница 63: ......

Страница 64: ...Part Number 71Y7204 Printed in USA 1P P N 71Y7204 71Y7204 ...

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