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Chapter 4. Troubleshooting
The battery does not charge.
For details, see “Handling the battery” in Chapter 2.
A hard disk drive problem
The hard disk drive does not work.
In the
Boot
menu in BIOS Setup Utility, make sure that the hard disk
drive is included in the “Boot priority order” correctly.
A startup problem
The Microsoft
®
Windows operating system does not start.
Use the OneKey Recovery to help solve or identify your problem. For details
about OneKey Recovery, see
OneKey Rescue System User Guide
.
Other problems
Your computer does not respond.
To turn off your computer, press and hold the
power
button for 4
seconds or more. If the computer still does not respond, remove the
AC adapter and the battery.
Your computer might lock when it enters sleep mode during a
communication operation. Disable the sleep timer when you are
working on the network.
Y550 UG V1.0_en.book Page 48 Wednesday, December 10, 2008 4:51 PM