Checking the ac power adapter
You are here because the computer fails only when the ac power adapter is used.
• If the power problem occurs only when the docking station or the port replicator is used, replace the
docking station or the port replicator.
• If the system status indicator does not blink three times when an ac power source is connected, check the
power cord of the ac power adapter for correct continuity and installation.
• If the computer does not charge during operation, go to “Checking the battery and operational charging”
Note:
Noise from the ac power adapter does not always indicate a defect.
Checking the USB-C type ac power adapter
To check the USB-C type ac power adapter, do the following:
1. Connect the computer to a power outlet and turn on the computer.
2. Start Lenovo Vantage program, and then click
Hardware Settings
➙
Power
. The ac power adapter
information is displayed.
Ensure that you use the USB-C type ac power adapter that is shipped with the computer to provide enough
power to the computer. Otherwise a message will be displayed, prompting you that the computer will not be
charged or will be charged slowly.
Checking the battery and operational charging
Checking the battery
This system supports only batteries specially designed for this specific system and manufactured by Lenovo
or an authorized builder. The system does not support unauthorized batteries or batteries designed for other
systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not
charge.
Attention:
Lenovo has no responsibility for the performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out of their use.
Move your pointer to the battery-status icon in the Windows
®
notification area to check the battery status.
The battery-status icon displays the percentage of battery power remaining and how long you can use your
computer before you must charge the battery.
Checking the operational charging
To check whether the battery charges properly during operation, do the following:
1. Discharge the battery until the remained battery power is less than 50%.
2. Perform operational charging. Click the battery status icon in the Windows notification area to display
detailed battery information. If it indicates that the battery is not charging, replace the battery.
3. Check the battery status again. If the same error still exists, replace the system board.
Checking the coin-cell battery
To check the coin-cell battery, do the following:
1. Disable the built-in battery. See “Disabling the built-in battery” on page 64.
2. Remove the coin-cell battery. See “1160 Coin-cell battery” on page 80.
3. Measure the voltage of the coin-cell battery. See the following illustration.
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