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If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on
page 71 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help,
and service” on page 75.

Invalid disc or no disc found message

Symptom: Invalid disc or no disc found message

Actions:

• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down.

• Ensure that video resolution is set to less than 1152 x 864.

• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the

DVD disc is in the drive labeled “DVD”.

Intermittent problems

Symptom: A problem occurs only occasionally and is difficult to repeat.

Actions:

• Verify that all cables and cords are securely connected to the computer and attached devices.

• Verify that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the

fans are working. If airflow is blocked or the fans are not working, the computer might overheat.

• If SCSI devices are installed, verify that the last external device in each SCSI chain is terminated correctly.

(See your SCSI documentation.)

Keyboard, mouse, or pointing device problems

Select your symptom from the following list:

•

“All or some keys on the keyboard do not work” on page 61

•

“The mouse or pointing device does not work” on page 62

•

“The pointer on the screen does not move smoothly with the mouse” on page 62

•

“The fingerprint reader does not work” on page 62

•

“The wireless keyboard does not work” on page 62

All or some keys on the keyboard do not work

Symptom: All or some keys on the keyboard do not work.

Actions:

• Verify that the keyboard cable is securely connected to the correct connector on the computer.

• If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons

are the only keys that are not working, these buttons might have been disabled or have not been assigned

Chapter 10

Troubleshooting and diagnostics

Содержание 1732

Страница 1: ...ThinkCentre Edge User Guide Machine Types 1732 1734 1736 7074 7075 7077 7078 7556 and 7559 ...

Страница 2: ...ation on page v and Appendix A Notices on page 79 Fourth Edition June 2012 Copyright Lenovo 2011 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ...your computer 19 Accessibility and comfort 19 Arranging your workspace 19 Comfort 19 Glare and lighting 20 Air circulation 20 Electrical outlets and cable lengths 20 Register your computer with Lenovo 21 Moving your computer to another country or region 21 Voltage selection switch 21 Replacement power cords 21 Chapter 4 Security 23 Security features 23 Attaching an integrated cable lock 24 Using p...

Страница 4: ... 61 Keyboard mouse or pointing device problems 61 Monitor problems 63 Networking problems 64 Option problems 67 Performance and lockup problems 68 Printer problems 69 Serial port problems 70 Software problems 70 USB problems 71 Diagnostic programs 71 Lenovo Solution Center 72 Lenovo ThinkVantage Toolbox 72 PC Doctor for DOS 72 Chapter 11 Getting information help and service 75 Information resource...

Страница 5: ...India RoHS 90 Index 91 Copyright Lenovo 2011 2012 iii ...

Страница 6: ...iv ThinkCentre Edge User Guide ...

Страница 7: ...customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the...

Страница 8: ...so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids ...

Страница 9: ...ou might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions Do not leave your computer power adapter or accessories i...

Страница 10: ...nshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an ...

Страница 11: ...ot view directly with optical instruments and avoid direct exposure to the beam Power supply statement Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these pa...

Страница 12: ...x ThinkCentre Edge User Guide ...

Страница 13: ... following microprocessors internal cache size varies by model type Intel Core i3 microprocessor Intel Core i5 microprocessor Intel Core i7 microprocessor Intel Celeron microprocessor Intel Pentium microprocessor Memory Your computer supports up to two double data rate 3 small outline dual inline memory modules DDR3 SODIMMs Note The maximum system memory capacity is 8 GB Internal drives Card reade...

Страница 14: ...ent by a program running on another computer on the same local area network LAN Windows Management Instrumentation WMI Windows Management Instrumentation is a set of extensions to the Windows Driver Model It provides an operating system interface through which instrumented components provide information and notification Input Output I O features Six Universal Serial Bus USB connectors One Ethernet...

Страница 15: ...e Software overview on page 4 Preinstalled operating system Your computer is preinstalled with the Microsoft Windows 7 operating system Operating system s certified or tested for compatibility1 varies by model type Linux Microsoft Windows XP Professional SP 3 1 The operating system s listed here are being certified or tested for compatibility at the time this publication goes to press Additional o...

Страница 16: ...ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Software overview The computer comes with a preinstalled operating system and several software programs provided by Lenovo Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaini...

Страница 17: ...replace Windows password and enable simple and secure user access A fingerprint reader keyboard is available with some certain computer models or can be purchased for computers that support this option Lenovo Solution Center Note Depending on the date when your computer was manufactured your computer is preinstalled with either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox ...

Страница 18: ...ord Manager program is only available on computers with the Windows 7 operating system from Lenovo If the Password Vault icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you need to install the ThinkVantage Password Manager program manually before enabling its features To install the ThinkVantage Password Manager program do the following 1 Click Start All Programs Lenovo T...

Страница 19: ...viding the ability to move windows to hot corners and quickly snap them to a predetermined size It enables you to work across multiple monitors Adobe Reader The Adobe Reader program is a tool used to view print and search PDF documents Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software...

Страница 20: ...d reader available in some models 3 Integrated microphone 10 USB connector 4 Power switch 11 Headphone connector 5 Brightness auto adjusting controls 1 12 Microphone connector 6 Brightness 13 USB connector 7 VGA in control 1 Auto adjusting controls is only enabled when the computer is used as a monitor 8 ThinkCentre Edge User Guide ...

Страница 21: ...n connector after you attach your computer to a VGA monitor connector on a second computer when you can use your computer in monitor mode Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 9 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect th...

Страница 22: ...can use to connect additional USB devices VGA in connector Used to attach your computer to a VGA monitor connector on a second computer so that you can use your computer in monitor mode Adjusting the computer stand Your computer comes with a computer stand that you can use to adjust the computer to your comfortable position Pull the stand open and adjust the position of the computer at an angle be...

Страница 23: ...The following is a sample of the machine type and model label Figure 4 Machine type and model label Chapter 1 Product overview 11 ...

Страница 24: ...12 ThinkCentre Edge User Guide ...

Страница 25: ...change discs Where can I find help about the Windows operating system The Windows Help and Support information system provides you detailed information about using the Windows operating system to help you get the most of your computer To access the Windows Help and Support information system click Start Help and Support Using the keyboard Depending on your model your computer comes with a standard...

Страница 26: ...on in which you rotate the wheel controls the direction of the scrolling action 3 Secondary mouse button Use this button to display a menu for the active program icon or object You can switch the function of the primary and secondary mouse buttons and change other default behavior through the mouse properties function in the Windows Control Panel Adjusting audio Sound is an important part of the c...

Страница 27: ...dia If your computer comes with a DVD drive the drive can read DVD ROM discs DVD R discs DVD RAM discs DVD RW discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs If you have a recordable DVD drive it can also record on DVD R discs DVD RW discs type II DVD RAM discs CD RW standard and high speed discs and CD R discs Follow these guidelines when using the DVD drive D...

Страница 28: ...sert a straightened paper clip into the emergency eject hole located on the front of the DVD drive Be sure the drive is powered off when using the emergency eject Use the Eject Load button instead of the emergency eject except in an emergency Recording a CD or DVD If your computer comes with a recordable DVD drive you can use the drive to record CDs or DVDs To record a CD or DVD do the following 1...

Страница 29: ...ur computer For example you can zoom in zoom out scroll or rotate on the touch screen with two fingers while browsing the Internet or reading or editing a document The following table shows the supported touch feature on each operating system edition Table 2 Operating system edition and supported touch feature Operating system edition Supported touch feature Windows 7 Home Basic Single touch Windo...

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Страница 31: ...your operating system others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of electric...

Страница 32: ...larity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The ...

Страница 33: ...fer to official Web sites or other literature for travelers to the country or region where you are located If your computer has a voltage selection switch you must set the switch to match the voltage available at your electrical outlet Setting the voltage selection switch incorrectly will cause the computer to malfunction and might cause permanent damage to the computer Do not connect the computer...

Страница 34: ...For power cord information and part numbers go to http www lenovo com powercordnotice 22 ThinkCentre Edge User Guide ...

Страница 35: ...and USB connectors For more information see Enabling or disabling a device on page 46 Integrated fingerprint reader available on some models Depending on the models of your computer the keyboard may have an integrated fingerprint reader By enrolling your fingerprint and associating it with you Windows password you can log on to the Windows operating system by swiping your finger over the reader wi...

Страница 36: ...ating system and through the BIOS of your computer to help deter unauthorized use of your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of passwords are available Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turn...

Страница 37: ... security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help system of your firewall program The Windows operating system preinstalled on your computer provides the Windows Firewall For details on using the Windows Firewall refer to Help and Support on page 75 Protecting data against...

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Страница 39: ...additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your computer on page 7 and Locating connectors on the rear of your computer on page 9 to identify the required connector Then use the instructions that come with the option to help you make the connection and install any software or d...

Страница 40: ...e system stand hinge cover up and remove it from the computer Figure 6 Removing the system stand hinge cover 6 To reinstall the system stand hinge cover place the system stand hinge cover on the computer so that the two plastic tabs on the hinge cover align with the corresponding holes in the computer Figure 7 Reinstalling the system stand hinge cover 7 Reinstall the screw to secure the system sta...

Страница 41: ...ng the Important safety information on page v This section provides instructions on how to remove and reinstall the system stand To remove and reinstall the system stand do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the system stand hinge cover See Removing and reinstalling the system stand hinge cover on page 27 Chapter 5 Installing or re...

Страница 42: ... To reinstall the system stand align the two screw holes with the corresponding holes in the chassis and then install the two screws to secure the system stand to the computer Figure 10 Reinstalling the system stand 5 Reinstall the system stand hinge cover See Removing and reinstalling the system stand hinge cover on page 27 30 ThinkCentre Edge User Guide ...

Страница 43: ...d turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 7 and Locating connectors on the rear of your computer on page 9 4 Place a soft clean towel or cloth on the...

Страница 44: ...d on the computer so that the screw hole aligns with the corresponding hole in the computer and then reinstall the screw to secure the foot stand to the computer Figure 13 Reinstalling the screw to secure the foot stand to the computer 8 Reinstall the rubber on the foot stand 32 ThinkCentre Edge User Guide ...

Страница 45: ...mouse cable from the computer 2 Connect a new keyboard or mouse to one of the USB connectors on the computer Depending on where you want to connect the new keyboard or mouse see Locating connectors controls and indicators on the front of your computer on page 7 or Locating connectors on the rear of your computer on page 9 Figure 15 Connecting the USB keyboard or mouse Replacing the wireless keyboa...

Страница 46: ... use Replacing the wireless mouse To replace the wireless mouse do the following 1 Disconnect the USB dongle from your computer Then take away your failing wireless mouse 2 Remove the new wireless mouse from the package 3 Remove the USB dongle from the compartment of the new wireless mouse or from the compartment of the wireless keyboard 4 Then connect the USB dongle to an available USB connector ...

Страница 47: ...ngle to an USB connector Insert two AA batteries into the mouse compartment according to the polarity indicators Figure 20 Installing the mouse batteries Close the battery compartment cover and slide it forward until it clicks into place Figure 21 Closing the battery compartment cover Push the power switch to the on position and the LED light emitting diode is on Figure 22 Pushing the power switch...

Страница 48: ... extends the battery life Disconnect the USB dongle from your computer and store it in the wireless mouse compartment or in the wireless keyboard compartment Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http support lenovo com Installation instructions are provided in readme files with the device driver files 36 ThinkCentre Edge User Gui...

Страница 49: ...elated problem Some methods vary depending on the type of operating system that is installed 3 The product on the recovery media may be used only for the following purposes Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory de...

Страница 50: ...uter hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 42 Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue...

Страница 51: ...e files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even...

Страница 52: ...edium on different operating systems To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create R...

Страница 53: ... application subfolder look for a SETUP EXE file or other appropriate EXE files for setup Double click the file and follow the instructions on the screen to complete the installation Reinstalling preinstalled device drivers This section provides instructions on how to reinstall preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of you...

Страница 54: ... Explorer or Computer to display the directory structure of your hard disk drive 3 Go to the C SWTOOLS directory 4 Open the APPS folder Within the APPS folder there are several subfolders named for various applications installed in your computer 5 Open the appropriate application subfolder 6 In the application subfolder look for a SETUP EXE file or other appropriate EXE files for setup Double clic...

Страница 55: ...re that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program See Selecting a startup device on page 47 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see Chapter 7 Using the Setup Utility program on page 45 It is important to create a rescue...

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Страница 57: ...ty program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on p...

Страница 58: ...ing a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 45 2 From the Setup Utility program main menu select Security 3 Depending on the password type select Set Power On Password or Set Administrator Password 4 Follow the instructions on the right side of the screen to set change or delete a password Note ...

Страница 59: ...iew or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 45 2 From the Setup Utility program main menu select Startup 3 Select the devices for the Primary Boot Sequence the Automatic Boot Sequence and the Error Boot Sequence Read the information displayed on the right side of the screen 4 Pres...

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Страница 61: ... available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image ...

Страница 62: ...machine type a In the Enter a product number field type your machine type and click Go b Click Downloads and drivers c Select BIOS from the Refine results drop down list box to easily locate all the BIOS related links d Click the BIOS update link 3 Click the TXT file that contains the instructions for updating flashing the BIOS from your operating system 4 Print these instructions This is very imp...

Страница 63: ... device for which you need the device driver 5 Click the appropriate device driver 6 Download and install the device driver Updating your operating system Microsoft makes updates available for the various Windows operating systems through the Microsoft Windows Update Web site The Web site automatically determines what Windows updates are available for your specific computer and lists those updates...

Страница 64: ...of interest to you If the System Update program came with your computer you can open it by completing the following procedure On the Windows 7 operating system do the following 1 Click Start Lenovo ThinkVantage Tools 2 Double click Update and Drivers If the System Update program is not currently installed on your computer you can download it from the Lenovo Support Web site at http support lenovo ...

Страница 65: ...r on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debr...

Страница 66: ...and any minor issues you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place Create Product Recovery discs See Creating and using recovery media on page 37 for more information about using Product Recovery discs to restore the hard disk drive to the factory ...

Страница 67: ...and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor power cord is correctly connected to the monitor...

Страница 68: ...and changing the BIOS settings refer to your Chapter 7 Using the Setup Utility program on page 45 4 Go to the Troubleshooting on page 57 and follow the instructions for the type of problem you are experiencing If the Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to see if a recent change to hardware or so...

Страница 69: ...n page 64 Option problems on page 67 Performance and lockup problems on page 68 Printer problems on page 69 Serial port problems on page 70 Software problems on page 70 USB problems on page 71 Audio problems Select your symptom from the following list No audio in Windows on page 57 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 58 Sound ...

Страница 70: ... disc does not automatically play when it is inserted into a drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Action See CD problems on page 58 Sound comes from one external speaker only Symptom Sound comes from one external speaker only Actions Ensure that the speaker cable is inserted completely into the connector on the computer M...

Страница 71: ... center to the outside Wiping a disc in a circular motion might cause loss of data Verify that the disc you are using is not scratched or damaged Try inserting another disc that you know is good If you cannot read from a known good disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to...

Страница 72: ...ur computer If these actions do not correct the problem run the diagnostic programs see Diagnostic programs on page 71 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 75 No audio or intermittent audio while playing DVD movie Symptom No audio or intermittent audio while playing DVD movie Actions Check the volume control settings on your ...

Страница 73: ...und the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat If SCSI devices are installed verify that the last external device in each SCSI chain is terminated correctly See your SCSI documentation If these actions do not correct the problem run the diagnostic programs see Diagnostic programs on page 71 for instructions If you need technical...

Страница 74: ... using a USB keyboard or mouse verify that the USB connectors are enabled in the BIOS settings See Enabling or disabling a device on page 46 If these actions do not correct the problem run the diagnostic programs see Diagnostic programs on page 71 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 75 The pointer on the screen does not move...

Страница 75: ...ge is discolored on page 64 Wrong characters appear on the screen Symptom Wrong characters appear on the screen Action Have the computer serviced For details see Chapter 11 Getting information help and service on page 75 The monitor works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank afte...

Страница 76: ...und Adjust screen resolution Advanced Settings Then click the Monitor tab and select a new refresh rate See your operating system documentation or help for further information on monitor settings If these actions do not correct the problem your monitor might need service See Chapter 11 Getting information help and service on page 75 for details The image is discolored Symptom The image is discolor...

Страница 77: ...l Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not use the correct driver or the driver is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Soft...

Страница 78: ...e that your wireless LAN driver is the latest version Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file Make sure that your computer is within range of a wireless access point Make sure that the wireless radio is enabled by double clicking the Access Connections icon in the Windows notification area Note If your computer is...

Страница 79: ... enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 operating system system might be saved as a file with the extension contact Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information Select your symptom from the following list An option that was just installed does not work on...

Страница 80: ...75 Performance and lockup problems Poor performance and lockup problems can be a result of any of the following Insufficient free hard disk drive space on page 68 Excessive number of fragmented files on page 69 Make a selection from the above list to find out more about the corrective actions you can take Insufficient free hard disk drive space Symptom Insufficient free hard disk drive space The W...

Страница 81: ...n process might take up to several hours to complete On the Windows 7 operating system do the following 1 Close any programs that are currently running and close any open windows 2 Click Start Computer 3 Right click your C drive entry and then click Properties 4 Click the Tools tab 5 Click Defragment Now then click Continue 6 Click Defragment Now again to start a disk defragmentation process Print...

Страница 82: ...c programs on page 71 for instructions If you need technical assistance see Chapter 11 Getting information help and service on page 75 Software problems Select your symptom from the following list When using a sort feature dates do not sort in the correct order on page 70 Software does not work as expected on page 70 When using a sort feature dates do not sort in the correct order Symptom When usi...

Страница 83: ...etting information help and service on page 75 for details USB problems Symptom The USB connectors cannot be accessed Actions Make sure the USB cable is securely connected to the USB connector and to the USB device If the USB device has its own power cord make sure it is attached to a properly grounded electrical outlet If the USB device has its own On Off switch make sure it is in the On position...

Страница 84: ...m on the Windows 7 operating system click Start All Programs Lenovo ThinkVantage Tools System Health and Diagnostics Follow the instructions on the screen For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files created by the program You will need the log file...

Страница 85: ... diagnostic disc that you created do the following 1 Make sure the optical drive you want to use is set as the first boot device in the startup device sequence See Selecting or changing the startup device sequence on page 47 2 Make sure the computer is turned on and then insert the disc into the optical drive The diagnostic program opens Note You can insert the disc into the optical drive when you...

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Страница 87: ...d accessing user manuals To access the Windows Help and Support information system click Start Help and Support Safety and Warranty The Safety Warranty and Setup Guide that is provided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site http www lenovo com The Lenovo Web site provides up t...

Страница 88: ...an also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained service personnel are available ...

Страница 89: ...zed to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type...

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Страница 91: ...publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenov...

Страница 92: ...nd Windows are trademarks of the Microsoft group of companies Intel Intel Core and Pentium are trademarks of Intel Corporation in the United States other countries or both Linux is a trademark of Linus Torvalds in the United States other countries or both Other company product or service names may be trademarks or service marks of others 80 ThinkCentre Edge User Guide ...

Страница 93: ...tial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be dete...

Страница 94: ...über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn da...

Страница 95: ...use compliance statement for Taiwan Additional regulatory information For additional regulatory information refer to the ThinkCentre Edge Regulatory Notice shipped with your computer Depending on the configuration of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Leno...

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Страница 97: ...ms for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances ...

Страница 98: ...described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new one contact your place of purc...

Страница 99: ...rective 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but u...

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Страница 101: ...e RoHS China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Ukraine RoHS Copyright Lenovo 2011 2012 89 ...

Страница 102: ...India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 90 ThinkCentre Edge User Guide ...

Страница 103: ...g 76 drivers device 36 E environment operating 4 Ethernet 1 Ethernet connector 10 exiting Setup Utility 47 expansion 2 external options installing 27 F features 1 flashing the BIOS 49 foot stand reinstalling 31 removing 31 front connectors controls indicators 7 G getting help 75 information 75 service 75 H HDMI out connector 10 help and service 76 getting 75 Help and Support 75 I important safety ...

Страница 104: ...g 75 services other 77 purchasing additional 77 setting password 46 settings changing 45 viewing 45 Setup Utility 45 Setup Utility program starting 45 Setup Utility exiting 47 software recovering 37 solving recovery problems 42 starting the Setup Utility program 45 startup device 47 sequence changing 47 temporary selecting 47 system management 2 programs 49 system stand l removing 29 system stand ...

Страница 105: ......

Страница 106: ...Part Number 0A96865 Printed in 1P P N 0A96865 1P0A96865 ...

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