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Safety and warranty guide
3. obtain authorization from the owner to have your Service Provider service a
product that you do not own.
Your Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider specifies;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and sufficient,
free, and safe access to your facilities to permit the terms of this warranty to be
fulfilled; and
4. ensure that all information about identified or identifiable individuals (“Personal
Data”) is deleted from the product or that, with respect to any remaining
Personal Data you did not delete, you are in compliance with all applicable laws.
Use of Personal Information
If you obtain service under this warranty, Lenovo will store, use and process
information about your warranty issue and your contact information, including
name, phone numbers, address, and e-mail address. Lenovo will use this
information to perform service under this warranty and to improve our business
relationship with you, such as to conduct internal reviews of the efficiency of the
warranty service we provide to you. We may contact you to inquire about your
satisfaction regarding our warranty service or to notify you about any product
recalls or safety issues. We may also provide this information to entities acting on
our behalf to accomplish these purposes.
What this Warranty Does not Cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product;
• loss of, or damage to, your data;
• any software programs, whether provided with the product or installed
subsequently;
• failure or damage resulting from misuse, accident, modification, unsuitable
physical or operating environment, natural disasters, power surges, or improper
maintenance by you;
• any third party products, including those that Lenovo may procure and provide
with or integrate into the Lenovo product at your request; and
• any technical or other support, such as assistance with “how-to” questions and
those regarding product set-up and installation.
