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Chapter

Troubleshooting and Confirming
Setup

This chapter contains the following
topics:

ÿ

Troubleshooting and Problem Resolution

Note:

The description of the TV-Tuner card

in this manual is only used for the machines
which have the TV-Tuner card. It does not
apply to those machines that do not have a
TV-Tuner card.

User Guide

31040007_IC B5_UG_EN_V1.0.indd 41

2009.10.21 4:50:28 PM

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Содержание 08871BU

Страница 1: ...Version 1 0 Machine type 10026 10039 2009 10 Lenovo IdeaCentre B5 Series User Guide 31040007 31040007_IC B5_UG_FM_EN_V1 0 ind1 1 2009 10 22 10 44 10 AM ...

Страница 2: ...ith this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury or damage to your product Danger Be aware of extremely hazardous or lethal situations Attention Be aware of possible damage to programs devices or data Note Pay attention to this important information Copyright Lenovo 2009 31040007_IC B5_UG_EN_V1 0 indd 1 2009 10...

Страница 3: ...31040007_IC B5_UG_EN_V1 0 indd 2 2009 10 21 4 49 45 PM ...

Страница 4: ...d 11 1 8 Using the Infra red IR Remote Control 12 1 9 Using the Bluetooth remote control 15 Chapter 2 Using the Rescue System 27 2 1 OneKey Recovery 28 2 2 Driver and Application Installation 28 2 3 System Setup 29 2 4 System Backup 30 2 5 System Recovery 30 2 6 Create Recovery Disc 30 Chapter 3 Using the Computer Software 31 3 1 Power2Go Burning Discs 32 3 2 WinDVD 33 3 3 McAfee Security Center 3...

Страница 5: ...ming Daily Maintenance Tasks 39 Chapter 5 Troubleshooting and Confirming Setup 41 5 1 Troubleshooting Display Problems 42 5 2 Troubleshooting Audio Problems 43 5 3 Troubleshooting Software Problems 43 5 4 Troubleshooting Problems with Optical Drives and Hard Disks 44 5 5 Special considerations for troubleshooting Windows 45 5 6 Wireless keyboard and mouse instructions 46 31040007_IC B5_UG_EN_V1 0 ...

Страница 6: ...r hardware introduction ÿ Information on computer connections Note The descriptions in this chapter might vary from your computer depending on computer models and configurations User Guide Using the Computer Hardware 31040007_IC B5_UG_EN_V1 0 indd 1 2009 10 21 4 49 47 PM ...

Страница 7: ... 1 Front view Volume down Volume up Brightness down Brightness up LCD On Off Camera Built in microphone Wireless reset button or Indicator lights ON OFF button 31040007_IC B5_UG_EN_V1 0 indd 2 2009 10 21 4 49 49 PM ...

Страница 8: ...tion Be sure not to block any air vents on the computer Blocked air vents may cause thermal problems 1 2 3 4 5 6 Optical drive USB ports 2 Power button Headphone connector Card reader Microphone connector 31040007_IC B5_UG_EN_V1 0 indd 3 2009 10 21 4 49 50 PM ...

Страница 9: ...the computer 12 8 9 7 10 11 AV IN connector Selected models only USB ports 2 PS 2 Keyboard connector TV Tuner connector Selected models only Ethernet connector Power connector 31040007_IC B5_UG_EN_V1 0 indd 4 2009 10 21 4 49 51 PM ...

Страница 10: ...ity to the computer it is not a removable part Attention 1 The computer stand must remain installed at all times to ensure maximum system stability 2 Make sure the angle of the computer is at least 15 degrees from the vertical otherwise the computer will be unstable and could fall over To open the computer stand do the following 31040007_IC B5_UG_EN_V1 0 indd 5 2009 10 21 4 49 54 PM ...

Страница 11: ...tors that are described in this section 1 5 1 Check the voltage rating before you connect the equipment to an electrical outlet to ensure that the required voltage and frequency match the available power source 1 5 2 Connect the keyboard cable to the appropriate keyboard connector PS2 connector or USB connector 1 5 3 Connect the mouse cable to the appropriate mouse connector USB connector 31040007...

Страница 12: ...to music or other sounds without disturbing anyone 1 5 5 If you have powered speakers with an adapter This picture is only a sketch print it does not show the actual figure of the speaker a Connect the cable that runs between the speakers if necessary On some speakers this cable is permanently attached b Connect the adapter cable to the speaker if necessary On some speakers this cable is permanent...

Страница 13: ...ect the speakers to the Headphone port on the computer d Connect the plug to the power source Note Some models are not equipped with external speakers 1 5 7 Connect any additional devices that you have Your computer might not have all connectors shown 1 2 3 USB connector Use this connector to attach a device that requires a USB connection Network adapter connector Use this connector to attach the ...

Страница 14: ...ur computer is equipped with a Memory Card Reader Connector it is able to read write data from SD MMC xD MS MS pro SD Pro 1 6 Important information about using the computer Press the power button on the side of the computer to turn it on 31040007_IC B5_UG_EN_V1 0 indd 9 2009 10 21 4 49 58 PM ...

Страница 15: ...e Note The buttons at the bottom of the screen are touch buttons When you touch these the indicator lights turn on Hold the computer tightly when you carry it 31040007_IC B5_UG_EN_V1 0 indd 10 2009 10 21 4 49 59 PM ...

Страница 16: ...unctions the LVT program will allow you to start other Windows compatible software specially configured to run on this model of computer F2 Your computer has the Lenovo Rescue System installed To learn more about this program turn on the computer and when the Lenovo logo appears press the F2 key and the Lenovo Rescue System will open 31040007_IC B5_UG_EN_V1 0 indd 11 2009 10 21 4 50 00 PM ...

Страница 17: ...e models are equipped with IR remote control The IR remote control only shipped with some types of computers works with the remote control receiver on the chassis Adjust the angle of the remote control properly 31040007_IC B5_UG_EN_V1 0 indd 12 2009 10 21 4 50 00 PM ...

Страница 18: ...k Details Guide This function is not available in Microsoft Windows operating systems Shows live TV on the currently selected channel Displays the Recorded TV page in Windows Media Center Play Pause Stop Record Fast Forward Rewind Skip Replay 31040007_IC B5_UG_EN_V1 0 indd 13 2009 10 21 4 50 03 PM ...

Страница 19: ... down Previous next channel Mute DVD menu Power supply standby 0 9 Number or Letter buttons key key CLEAR Clear ENTER Enter Teletex ON OFF Selected models only Red Green Yellow Blue Selected models only 31040007_IC B5_UG_EN_V1 0 indd 14 2009 10 21 4 50 04 PM ...

Страница 20: ...joystick game LED indicator of CD game Game switch Phone On Off Stop Fast forward Play or pause Skip Windows Media Center Start More Direction OK Air mouse ON OFF Right air mouse Game B Channel Up Game Y Mute Channel down Game throttle down Guide Digit Input sources key Enter Teletex On Off Select models only Microphone ABC DEF JKL GHI MNO TUV PQRS WXYZ ƿ Select models only Turn on off switch to g...

Страница 21: ...ntrol Insert the batteries and close the lid of the battery compartment Make sure the position of the polarities of the batteries is identical to the image Note Use good batteries and place them correctly in order to avoid malfunction or possible damage of the remote control 2 The remote control is now ready to be configured by executing the following steps below 3 To open the Devices and Printers...

Страница 22: ...e dialog box and click Next Select Enter the device s pairing code and enter the password 0000 Once the Bluetooth connection has been completed successfully the Bluetooth indicator light will turn on and the remote control can now work properly Do not press Play and digit 1 again after having completed successfully the Bluetooth connection Doing so will restart the pairing process Once the Bluetoo...

Страница 23: ...Right click on Lenovo_RC device and select Control in the menu 4 Under the Device Operations tab if the computer is not connected to your Bluetooth headset Lenovo_RC click on Connect to establish the Bluetooth connection 1 9 2 To start the games Press the Game button to switch to the CD game mode When the M indicator light is on it means that the CD game mode has been switched on 31040007_IC B5_UG...

Страница 24: ...the games check out Access Help on the Game CD 1 9 3 Air mouse In addition to the functions of a normal remote control the air mouse can also be used as a regular mouse The air mouse buttons are Left air mouse button Air mouse On Off button Right air mouse button When the air mouse On Off button is on it is ready for use 31040007_IC B5_UG_EN_V1 0 indd 19 2009 10 21 4 50 12 PM ...

Страница 25: ... Off button to switch between the air mouse and the remote control Hold the air mouse horizontally Do not use the air mouse in a slanted or vertical position Doing so might result in 31040007_IC B5_UG_EN_V1 0 indd 20 2009 10 21 4 50 13 PM ...

Страница 26: ...ion on how to use the remote control Remove all batteries when you do not use them for a long time to avoid possible leakage Use reliable good quality alkaline battteries You can use the remote control in the following directions according to your games 31040007_IC B5_UG_EN_V1 0 indd 21 2009 10 21 4 50 15 PM ...

Страница 27: ...he remote control and computer is 1 3 meters 3 10 feet Too close to the computer 0 1 meter 0 3 feet Suggested range 1 3 meters 3 10 feet Too far from the computer Over 3 meters over 10 feet 31040007_IC B5_UG_EN_V1 0 indd 22 2009 10 21 4 50 16 PM ...

Страница 28: ...r that could block the Bluetooth connection Note Bluetooth LED solid Indicates a normal Bluetooth connection to the computer Otherwise this indicates disconnection or that the remote control is in sleep mode M LED solid Indicates that the CD game is active and can be manipulated by the remote control 31040007_IC B5_UG_EN_V1 0 indd 23 2009 10 21 4 50 18 PM ...

Страница 29: ... solid Move the remote control or press any button to switch back to its previous mode When in telephone mode the remote control will never switch tostandby or sleep mode In any mode other than telephone mode if there is no operation within 10 minutes after switching to standby mode the remote control enters sleep mode As a result the Bluetooth connection between the computer and the remote contro...

Страница 30: ... light will stop blinking In Windows MCE mode MCE remote control works normally Press the related button to turn on the air mouse game or wireless telephone function In Air Mouse mode MCE remote control and air mouse work normally Press the related button to turn on the game or wireless telephone function In Telephone mode MCE remote control and wireless telephone function work normally Press the ...

Страница 31: ...shock and damage the remote control Be aware of the people and the objects around you when you use the remote control Do not throw the remote control at will to avoid hitting someone or damaging something Do not swirl the remote control by the wrist strap to avoid hitting someone or damaging something Keep a safe distance from all the objects and people within your reach Pay attention to the light...

Страница 32: ...ault settings or to the last system backup status using OneKey Recovery With this operation all of the existing data on drive C will be lost whereas the content and format of the other partitions of the hard disk drive will remain unchanged If you want to install an operating system and back it up with OneKey Recovery you must format the C partition in NTFS format and install the operating system ...

Страница 33: ...d Operation Procedure 1 Turn on the computer When the Lenovo logo appears press the F2 key on the keyboard to start the Rescue System then you can select OneKey Recovery Note System Recovery will overwrite all of the data on drive C To prevent loss of data be sure to back up relevant data before performing system recovery 2 Follow the onscreen instructions to select the backup task you want to res...

Страница 34: ...pts Notes 1 It is recommended not to install the software which is already on the computer 2 Before accessing the operating system make sure that the Drivers and Application installation has been installed automatically After that the manual installation function can be used 2 3 System Setup System Setup configures the network configuration for the Lenovo Rescue System to ensure your Rescue System...

Страница 35: ...rt All Programs Lenovo Lenovo Rescue System After starting the procedure click System Backup to back up your system partition according to the prompts 2 5 System Recovery Reboot your computer into the system recovery environment You can choose to restore to a system backup point or the initial state 2 6 Create Recovery Disc Create a bootable recovery disc from current system These recovery discs a...

Страница 36: ... following topics ÿ Computer software instructions Note The interface and function of each of these features are subject to the actual software that was shipped with the computer model that you purchased User Guide 31 31040007_IC B5_UG_EN_V1 0 indd 31 2009 10 21 4 50 24 PM ...

Страница 37: ...menu to launch the burner program 2 The shortcut to launch the burner software is the block icon on the desktop To use the burner program just drag and drop the files to be recorded onto their appropriate data music or video icon 3 1 2 Starting the burner software 1 Choose All Programs Lenovo Power2Go Power2Go from the Start menu to launch the burner program 2 Choose a task for the burner from the...

Страница 38: ...ideo WinDVD from the Start menu to launch the player Click the icon to obtain more information about WinDVD WinDVD Blu ray Disc BD is the software for playing discs It can play DVD standard format discs and Blu ray format discs with the optical drive The WinDVD player includes the following basic buttons Play Move backwards within the current track Pause Move forward within the current track Track...

Страница 39: ...3 3 2 Scanning for Viruses Click Scan on the Security Center home page Select a task on the Scan Options pane Click Start to launch the scan program Upon completion the software will pop up a system scanning report which lists all virus files detected and you can then quarantine or delete them as required 3 3 3 Check for updates Click Update on the Security Center home page to check for updates No...

Страница 40: ... MediaShow to your friends Create discs with your photos and video 3 4 1 Photos You can manage your photos in MediaShow through the different creative functions It has various editing functions and the ability to e mail your photos or upload them to Flickr 3 4 2 Videos You can manage your videos in MediaShow through the different creative functions It has various editing functions and allows you t...

Страница 41: ...ing CamSuite in your instant messaging video conference For more details on how to use each feature of CamSuite refer to the Online Help 3 5 1 Capture mode In the Capture mode you may click Snapshot or Record button to capture and share an image or a video of yourself from your webcam 3 5 2 Avatar Live CamSuite enables you to select a customized image and use it as your avatar during instant messa...

Страница 42: ...2 3 4 5 Chapter System Maintenance and Recovery This chapter contains the following topics ÿ Daily Maintenance and Tools Instructions User Guide 37 31040007_IC B5_UG_EN_V1 0 indd 37 2009 10 21 4 50 26 PM ...

Страница 43: ... date when the system was running properly Click Next to continue 3 The system will start restoration When all processes run to completion the system displays a message informing you that the restore operation has completed successfully 4 2 Backup and Restore For security purposes you can back up the system status before you install additional software or otherwise modify system settings To back u...

Страница 44: ... you want to reorganize then select Properties from the pop up menu 2 Go to the Tools tab from disk Properties and select Defragment Now 3 Select the time and scheme to be used by the defragging program then start the defragmenting program Depending on the amount of defragmentation on the hard disk drive this procedure can take a long time sometimes more than one hour 4 6 Performing Daily Maintena...

Страница 45: ...ers and the mouse You can use a vacuum cleaner to clean in otherwise inaccessible corners To clean the keyboard thoroughly shut down the computer and scrub it gently with a wet cloth Do not use the keyboard until it is dry Do not do any of the following Allow water to enter the computer Use a heavily dampened cloth Spray water directly onto the surface of the monitor or inside of computer Daily at...

Страница 46: ...s ÿ Troubleshooting and Problem Resolution Note The description of the TV Tuner card in this manual is only used for the machines which have the TV Tuner card It does not apply to those machines that do not have a TV Tuner card User Guide 41 31040007_IC B5_UG_EN_V1 0 indd 41 2009 10 21 4 50 28 PM ...

Страница 47: ...ng Display Problems Problem Blank screen or no image is displayed on the monitor Troubleshooting and problem resolution Check that the LCD screen has been turned on If not press the LCD On Off button to turn on the LCD If still cannot solve the problem contact to Lenovo Customer Service Problem You need to change display property settings Setting display background and icon properties 1 Right clic...

Страница 48: ...eadphone connector Sound from the speakers is automatically disabled when headphones are connected to the computer s side panel headphone connector Problem No sound from headphones Troubleshooting and problem resolution Check the headphone cable connection Ensure that the headphone cable is securely inserted into the headphone connector Adjust the windows volume control Click or double click the s...

Страница 49: ...dialog box and then select Uninstall Modify 6 Perform the instructions displayed to uninstall the software 5 4 Troubleshooting Problems with Optical Drives and Hard Disks Problem The Optical drive is unable to read a CD DVD Troubleshooting and problem resolution 1 Check to determine if there is an optical drive icon in the resource manager of the operating system If not restart your computer If th...

Страница 50: ... the capacity of the hard disk shown in the system can be obtained The capacity of the hard disk as calculated using this method may be slightly different from the actual capacity due to the rounding of totals 5 5 Special considerations for troubleshooting Windows Record the following information that may later be useful in troubleshooting system problems 1 The serial number of the software The se...

Страница 51: ... mouse When the keyboard and mouse wireless indicator lights blink white turn the computer on immediately Note If the wireless indicator lights stop blinking press the connect buttons on the keyboard and mouse again 3 After entering the system press the wireless reset button or Indicator lights ON OFF button for over 10 seconds to search for wireless devices Note The process of searching for wirel...

Страница 52: ...ess indicator lights stop blinking press the connect buttons on the keyboard and mouse again 4 To open the Devices and Printers dialog box go to Windows and click Start Control Panel Hardware and Sound Press Add a device to pop up a dialog box 5 Select the Lenovo Bluetooth Mouse and click Next to establish the bluetooth connection 6 Select the Lenovo Bluetooth keyboard and click Next Press Add a d...

Страница 53: ...48 User Guide 31040007_IC B5_UG_EN_V1 0 indd 48 2009 10 21 4 50 29 PM ...

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