EN
All-Terrain Knee van LegWorks, distributeur Loth Fabenim B.V.
All-Terrain Knee Instructions for Use - For Prosthetists
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Warranty
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All device models of the All-Terrain Knee are covered by a 2-year warranty, no
changes or modifications are allowed.
General Conditions:
If it is being used by more than one user, product liability
pursuant to the Medical Devices Directive 93/42/EEC becomes null and void.
LegWorks warrants that all device models of the All-Terrain Knee and component
parts thereof will be free from defects in workmanship and materials for a period
of two years from the date of purchase by a prosthetist or distributor of prosthetic
products involved in the business of resale or distribution.
LegWorks does not warrant products to consumers directly, only through
prosthetists.
The All-Terrain Knee (ATK-PA-01) and the All-Terrain Knee with Stance
Flexion (ATK-SF-01) may be used in freshwater. The All-Terrain Knee
Premium (ATK-PA-02) and the All-Terrain Knee Premium with Stance Flexion
(ATK-SF-02) may be used in freshwater and saltwater. Regular care and
maintenance of all device models is needed to avoid corrosion (as described
above). Maintenance must be completed the same day as exposure and
is recommended as soon after exposure as possible. Failure to comply
with this required maintenance for water exposure will void any warranty
coverage for corrosion.
Procedure for obtaining warranty service:
Contact LegWorks customer service at
[email protected] to obtain a return authorization number.
All units in need of repair should be shipped by the purchaser to LegWorks. It is the
responsibility of the purchaser to prepay and insure units shipped to LegWorks.
LegWorks will not accept units shipped directly from the end user. For any warranty-
related service LegWorks will provide a loaner unit for the length of time required to
repair the unit at no charge. Units that are not under warranty or are excluded from
the warranty will not receive a free loaner, however a loaner may be rented for a
nominal fee and deposit. Loaner units will be invoiced for their full value and a credit
issued upon their return. Any units returned under warranty for repair will carry a
six-month warranty on those repairs subject to exclusions. Loaner units must be
returned free from damage caused by abuse, neglect, or alteration, otherwise repair
charges will be billed to the purchaser. LegWorks reserves the right to determine
how units will be repaired including the option of reconditioned, or new parts.
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