3
Troubleshooting
Symptom
Cause
Solution
(96" wide and under)
Solution
(Over 96" wide)
Screen is retracting too slowly.
Over 8 seconds retracting from
the bottom into the case.
The CSR adjustment is not
correct.
See adjust retraction speed
section.
Retract screen completely, and then rotate
CSR shaft 1/2 turn at a time counterclockwise.
Screen is retracting too fast.
Under 3 seconds retracting
from the bottom into the case.
The CSR adjustment is not
correct.
See adjust retraction speed
section.
Retract screen completely, and then rotate
CSR shaft 1/2 turn at a time clockwise.
Screen is retracting too slowly,
and then slams the case when
adjusted counterclockwise.
The CSR unit (shock
absorber) is too strong.
Reset the CSR unit. Call Da-Lite (800-622-3737)
for detailed instructions.
Screen does not retract.
Retraction procedure*.
Pull the screen down, and then retract firmly and quickly.
The CSR has been over
adjusted counterclockwise.
Turn adjustment
knob one quarter turn
counterclockwise.
The CSR unit is jammed. Reset or replace
the CSR unit. Call Da-Lite (800-622-3737) for
detailed instructions.
The roller tube is bent and
binding.
Replace the screen.
Screen does not stay down.
Locking procedure.
Pull the screen down, and then slowly
retract until it locks.
Dog is not locking.
Retract screen completely, and then rotate
CSR shaft 1/2 turn counterclockwise.
To Lower Picture Surface
Pull screen down all the way. HESITATE – then allow screen to
retract VERY SLOWLY until it locks in place.
To Raise Picture Surface
Pull down on the pull bail, then release quickly. The screen will
retract gently into the case.
To Adjust Retraction Speed (Screens 96" Wide and Under)
Use a large flat screwdriver to turn the adjustment knob on the
right end of the screen (Figure 5). To increase the travel speed
turn counterclockwise. To decrease the travel speed turn
clockwise. Adjustments should be made in half turn increments
and travel speed checked before adjusting further.
NOTE:
This feature is not available on some large screen sizes.
Call the factory for adjustment instructions.
Large picture surfaces are heavy and will start up too slowly to
prevent the locking dog from catching unless help is provided,
so keep picture surface moving briskly.
Should the locking dog catch, pull the picture surface down
about 4 inches and start the surface up rapidly.
Operating Instructions
Figure 5