Troubleshooting
1. The remote control illuminates and appears to be operable, but will not
activate the adjustable bed base.
A.
Verify power cord is plugged into a working, grounded electrical outlet. A
grounded, electrical surge protection device is recommended. Test outlet by
plugging in another working appliance.
2. No features of the adjustable base will activate.
A.
Try the following troubleshooting steps
●
Program the remote control. Instructions for programming procedures are
in your remote control manual.
●
Unplug power cord, wait 30 seconds, and plug in to reset electronic
components.
●
Electrical circuit breaker may be tripped. Check electrical service breaker
box to verify.
●
Defective surge protection device or electrical outlet. Test outlet by
plugging in another working appliance.
3. Adjustable bed base will not function after power outage.
A.
Unplug power cord, wait 30 seconds, and plug back in.
4. Remote control will not illuminate.
A.
Replace batteries in the remote control.
5. Head or foot section will elevate, but will not return to horizontal (flat)
position.
A.
Base mechanism may be obstructed. Elevate base and check for obstruction.
Remove obstruction.
●
Head section may be too close to the wall.