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Troubleshooting 

 
1. The remote control illuminates and appears to be operable, but will not

 

 

 

 

 

 

 

 

 

 

 

 

 

activate the adjustable bed base. 
A.

Verify power cord is plugged into a working, grounded electrical outlet. A

 

 

 

   

 

   

 

 

 

   

grounded, electrical surge protection device is recommended. Test outlet by

 

 

 

 

   

 

 

 

 

plugging in another working appliance. 
 
2. No features of the adjustable base will activate. 
A. 

Try the following troubleshooting steps  

Program the remote control. Instructions for programming procedures are

 

 

 

 

 

 

 

 

 

in your remote control manual. 

Unplug power cord, wait 30 seconds, and plug in to reset electronic

 

 

 

 

 

 

 

 

 

 

 

 

components. 

Electrical circuit breaker may be tripped. Check electrical service breaker

 

 

 

 

 

 

 

 

 

 

box to verify. 

Defective surge protection device or electrical outlet. Test outlet by

 

 

 

 

 

 

 

 

 

 

plugging in another working appliance. 
 

3. Adjustable bed base will not function after power outage. 
A. 

Unplug power cord, wait 30 seconds, and plug back in. 

 
4. Remote control will not illuminate. 
A. 

Replace batteries in the remote control. 

 
5. Head or foot section will elevate, but will not return to horizontal (flat)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

position. 
A.

Base mechanism may be obstructed. Elevate base and check for obstruction.

 

 

 

 

 

 

 

 

 

 

 

 

Remove obstruction. 

Head section may be too close to the wall. 

Содержание Prodigy 2.0

Страница 1: ...Be sure to ask your salesperson about the store s policies 3 Where can I find the serial number for my adjustable bed base A The serial number should begin with a C G L or W followed by six digits It is located 1 on the front of the owner s manual 2 on the back of the remote control 3 on the underside of the base Split King bases will have two serial numbers 4 What do I do if I lose the remote con...

Страница 2: ...rol manual Unplug power cord wait 30 seconds and plug in to reset electronic components Electrical circuit breaker may be tripped Check electrical service breaker box to verify Defective surge protection device or electrical outlet Test outlet by plugging in another working appliance 3 Adjustable bed base will not function after power outage A Unplug power cord wait 30 seconds and plug back in 4 R...

Страница 3: ...et for rubber caster cup order information If adjustable base is installed over a bed frame verify massage motors are not causing bed frame or bed frame components to vibrate Verify that headboard attachment hardware is tightened firmly if used Verify leg extensions are tightened firmly if used Verify there is nothing under the base that could cause noise during adjustable base operation If air ma...

Страница 4: ... be obstructed Elevate base and check for obstruction Remove obstruction If using the GW02 remote control and clock appears dim replace batteries in remote control 10 Bed is not level Caster or leg may be damaged Replace caster or leg Verify all legs on same surface ...

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