4.
If the LED remains green or blinks 3 times every 5 seconds, it’s an indication that the device is having trouble connecting
to the home controller or security system. To resolve this state, remove the battery for 10 seconds, then re-insert the battery,
and slide the battery cover to close the device.
If device has trouble with pairing to the home controller or security system try the following steps:
1.
Open, then close the battery cover to trigger a tamper and re-start the pairing process.
2.
If device continues to have trouble pairing, remove the battery for 10 seconds and then re-insert it.
3.
If device continues to have trouble pairing, use “Reset to Factory Defaults” procedure to attempt pairing again.
If the device was communicating with the home controller or security system but is no longer communicating, try the following
steps:
1.
If the device has been in use for months or years and the failure is sudden, check the controller to see if the device has a low
battery. Follow the instructions provided for replacing the battery.
2.
Perform a Factory Reset and then Re-pair the sensor as indicated in the steps above.
3.
Trigger a tamper by opening and closing the battery cover, if the LED is blinking RED it’s an indication that your sensor
can no longer communicate with the home controller or security system due to changes in your RF environment. Install a
repeater so the system's range can reach the desired location for the sensor
.
Troubleshooting
