U. S./Canada Consumer Service Contact:
Please visit our U.S. Consumer Support Web site at:
http://www.leapfrog.com/
support,
or our Canada Consumer Support Web site at:
http://lfcanada.custhelp.com,
24 hours a day. You can search for frequently asked questions, review your previous
questions, or submit a question to our support staff via e-mail.
U.S./Canada Office:
Telephone: (800) 701-LEAP (5327)
Hours: Monday through Saturday, 5:00 AM to 7:00 PM, Pacific time.
U.K. Consumer Service Contact:
Please visit our U.K. Consumer Support Web site at:
http://leapfroguk.custhelp.com,
24 hours a day. You can search for frequently asked questions, or submit a question
to our support staff via e-mail.
U.K. Office:
Telephone: 0800 169 5435
Eire: 00 44 1702 200244
Hours: Monday through Friday, 9:00 AM to 5:00 PM.
Australia Consumer Service Contact:
Please submit questions to our support staff via e-mail at
Australian Office:
Telephone: 1800 244 543
Hours: Monday through Friday, 8:30 AM to 5:00 PM
Customer Service e-mail:
IMPORTANT: Please notify the LeapFrog Consumer Service department of any
difficulties before returning this product for any reason. Returns must have a
Return Authorization/Authorisation number (RA#) in order to be processed.
If the service representative is unable to solve the problem, you will be given
instructions on how to replace the product.
Warranty Information
This LeapFrog® product is warranted only to the original purchaser for a period of
three months from the original purchase date, under normal use and service, against
defective workmanship and material. This warranty is void if the product has been
damaged by accident or unreasonable use, immersion in water, neglect, abuse,
battery leakage or improper installation, improper service, or other causes not arising
out of defects in workmanship or materials of the product. All warranty claims are
subject to: (1) LeapFrog being notified of the warranty claim within the warranty
period, (2) LeapFrog verifying the existence of a defect in the product and (3) receipt
of valid proof of your purchase date.