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Welcome
Welcome to the LDG Electronics family of amateur radio equipment! Starting in 1995 and
based in St. Leonard, Maryland, LDG defines state of the art tuners and related equipment
for the amateur (“ham”) radio community.
In addition to offering established equipment we’re also continuing to grow our product
line. Feel free to check our web site (
) often to learn about new
developments! We also offer complete product support through our web site, and we’re
here for you for any questions that you might haveAall of our products are supported with a
two-year transferrable warranty. When you sell your LDG product provide the new owner
with a copy of the original sales receipt and the two-year warranty transfers to the new
owner.
There is no need to complete a warranty card or to register our products. Your product
receipt establishes eligibility for warranty service; save that receipt! Send your receipt with
the product when you ship your product to us for repair. Products sent to LDG without a
receipt are considered requests for out-of-warranty repair.
LDG does not warranty against product damage or abuse. This means that a product failure,
as determined by LDG, to be caused by the customer or by other natural calamity (e.g.
lightning) is not covered under the two-year warranty. Damage can be caused by failure to
heed the product’s published limitations and specifications or by not following good
Amateur practice.
OUT OF WARRANTY SERVICE
We will gladly provide service any time a product fails after the warranty. Send the
product to us for repair. We will determine what needs to be done, and, based on your prior
instruction, either contact you with an estimate or fix it and contact you with a request to
pay any repair charges. Please contact LDG with any questions before you send us an out-
of-warranty product for repair.
RETURNING YOUR PRODUCT FOR SERVICE
Returning a product to LDG is easy. We do not require a return merchandise authorization,
and there is no need to contact LDG to return your product. Visit the Customer Support
Center on our web site and download the LDG Product Repair Form. On the Repair Form tell
us exactly what happened (or didn’t happen) and why you believe the product needs
servicing. The technician will attempt to duplicate the problem(s) you had based on how
well you describe it so please be accurate and complete.
