RT-600 Operations Manual
Version 1.0
16
Out of Warranty Service
LDG will repair your product even after the warranty has expired; a reasonable fee
will apply. We will troubleshoot the problem, and based on your instructions either
contact you with an estimate, or fix it and bill you for any repair charges. Check our
web site for the latest information on obtaining out of warranty service.
Returning Your Product For Service
LDG does not require a return merchandise authorization, and there is no need to
contact LDG before returning your product. Download the LDG Product Repair Form
from our web site. On the Repair Form describe the problems you’re experiencing.
Our technician attempts to duplicate the problems you describe, so please be accurate
and complete. LDG recommends using a shipper that provides a tracking number.
Include your email address so our return shipper can alert you when your product is
in-route. Repairs can take six to eight weeks, but are often faster; we appreciate your
patience. Current information on returning products for service is found on the LDG
website under the Support menu item, then under the Tech Support sub-menu.
Send your carefully packaged unit with the Repair Form and a copy of your receipt
to:
LDG Electronics, Inc.
Attn: Repair Department
1445 Parran Rd
St. Leonard, MD 20685
Product Feedback
We encourage product feedback; tell us what you think of your LDG product. In a
card, letter, or email (preferred) tell us how you used the product, how well it worked
in your application, and any suggestions you have for enhancements or new products.
Send along a photo or even a schematic or drawing to illustrate your narrative. We
like to share your comments with our staff, our dealers, and even other customers on
the LDG website:
http://www.ldgelectronics.com/
We’ll be happy
to fix your tuner
even if it’s out of
warranty.
Pack it carefully,
include your
receipt for
warranty service,
and ship it to us;
no RMA is
required.
We love to hear
from our
customers.