We recommend that blades are replaced whenever the lawn cut looks uneven, or blades
appear to be damaged or worn during routine inspection. Always replace in sets to
preserve normal function of the machine.
What do I do if my boundary wire is damaged?
If the boundary wire becomes damaged for any reason, it is quite simple to repair using
connectors supplied with the mower. Extra wire can be spliced into the boundary to extend
or repair it. Insert the ends to be connected into any two of the holes in the connector and
clamp it shut with grips or pliers. The connector is filled with water-repellent grease and is
waterproof.
I can’t remember my pin code, what do I do?
Please call the help line on 0191 654 0036 and we can talk you through how to re-set your
PIN. For security reasons, we may ask you about details relating to your order to verify
ownership of the mower.
What security features does the mower have? Will it be stolen?
The L10 requires PIN code entry after each time the stop button is pressed, or the machine is
turned off and on again via the switch underneath the mower. This removes the possibility
for children and unauthorised persons to operate the machine.
Is it safe for children and pets?
The L10 has passed rigorous tests to ensure that it is compliant with the latest safety
standards set by European regulators. The blades will stop if the product is lifted, tilted or
bumps into an object. However, for added safety, we recommend not to leave children and
pets unattended while the L10 is operating nearby.
Can I leave it out all year round?
It is recommended to bring the L10 indoors to a dry garage or shed when the main growing
season is finished (usually around the end of October). The product should be charged
before storing to keep the battery in optimum condition. It is also recommended to give the
mower a thorough clean and take the opportunity to replace blades and check for software
updates before the new season. The charging station can be left outside year round.
What happens if there are obstacles on the lawn?