21
CAUTION: TURN OFF THE POWER SUPPLY BEFORE TROUBLESHOOTING
If the system fails to heat, check that the GFCI (Ground Fault Circuit Interrupter) has not been tripped. If the GFCI has tripped on the
thermostat, this will be indicated with red “test” light on the thermostat. If the thermostat does not have a GFCI, check that the GFI
on the breaker panel has not tripped. Check for continuity and resistance level with an ohmmeter and compare the reading with the
resistance recorded on the UL label. Make sure the breaker or fuse is delivering power to the system. If the system fails to heat after
these checks, call your installer or LATICRETE
®
. You will need to locate the model information for the heater, either on the product
labels you kept, or based on an invoice. While incorrect grounding is the main cause for breaker tripping, please contact your installer to
review your installation more in detail.
CHECKING FOR BREAKS
Checking for resistance between the two conductor wires ensures there is no break in the cold lead conductor and the heating cable wire.
CHECKING FOR ELECTRICAL SHORT
In some rare instances, a sharp object can puncture the insulation around the heating cable, thereby allowing the electricity to flow to
ground. If this situation occurred it would immediately trip the GFCI (Ground Fault Circuit Interrupter).
Follow the steps on page 14 if the readings are not satisfactory, contact LATICRETE for further advice.
TROUBLESHOOTING
Содержание STRATA_HEAT 0802-0067-2
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