17
OWNER’S MANUAL
TROUBLESHOOTING GUIDE
WARNING:
UNPLUG THE POWER CORD BEFORE TROUBLESHOOTING THE FILTER PUMP.
A Pump not plugged in
A Plug the GFCI Power Cord Set
j
to a grounded power outlet. Then press the
RESET button to start the Pump.
B Reset your circuit breaker on the electrical panel. If problem persists, have the
circuit checked by a qualified electrician.
B GFCI Power Cord Set
j
and/or circuit breaker tripped
Problem
Cause
C Low Voltage
A Low pool water level
B Clogged water inlet/outlet
D Motor Rotor block by dirt
C The Filter Cartridge
7
is too dirty
3. Pump is not cleaning
the pool properly e.g.
cloudy/green water
A Inadequate chlorine level
C The Filter Cartridge
7
is too dirty
B Inadequate pH level
D The Filter Cartridge
7
is damaged
E Water flow is slow
F Other chemicals required
G Pool water is too dirty
4. Water leakage at
A Hose
e
– Hose connections
with Skimmer Canister
9
and/or
90° Elbow
r
are not secured
B Bottom of Canister
9
C Between Canister
9
and
pool wall
Solution
C Check and make sure the line voltage is between 105VAC and 125VAC.
A Water level must be between the MIN and MAX lines on the Skimmer Seal Ring
d
.
B Check for obstructions at the Strainer Basket
g
, Filter Cartridge
7
, Hose
e
and
Return Fitting
o
.
C Clean or replace the Cartridge following the steps of
FILTER CARTRIDGE USE & CARE (p. 11)
.
D Refer to pump servicing instructions to clean dirt.
A Maintain the chlorine level between 1.0 and 1.6 ppm.
C Clean or replace the Cartridge following the steps of
FILTER CARTRIDGE USE & CARE (p. 11)
.
B Maintain the pH level between 7.3 and 7.8
D Inspect the Cartridge for holes or tears. If it’s visibly damaged, replace it with a new one.
E Check for obstructions at the Strainer Basket
g
, Filter Cartridge
7
, Hose
e
and
Return Fitting
o
.
G Chemicals are essential to keep the pool water clean. Clean the pool and filter more often.
F Have your pool water sample tested by a pool supplies store. You may need to
add other chemicals since water quality varies in different localities.
B See
STEP 3: Pump Reassembly/Replacement, p. 15-16:
B1. The Canister Gasket
4
must sit in the groove (inner groove for SFX600/SFX1000) on
the bottom of the Canister before installing the pump.
B2. Check Pump alignment. The arrow of the Pump indent (marked "ALIGN")
MUST
point
to the Canister indent (only visible from bottom).
B3. Make sure the Motor Seal Nut
1
is not cross-threaded.
A Check that the Hose Clamps
w
are properly tightened over both the Hose and the Hose
Connection O-Rings
q
; adjust and retighten if necessary. Also, check the Hose for cracks
or holes and replace as needed.
C Make sure the Skimmer Gasket Rubber Seal
h
is installed properly.
See
SETUP INSTRUCTIONS (3) & (4), p. 9:
- The two keys of the Gasket should be at the top.
- The pool liner is not trapped in the threads.
- No gaps between the Gasket and the Canister.
- The Skimmer Seal Ring
d
is firmly tightened onto the Canister.
2. No or slow water
flow from the Return
Fitting
o
1. Pump Motor
3
doesn’t start, or
kicks on and off
