19
Troubleshooting
The device cannot be switched on – power problems
Black screen
System problems
Strange characters on the display
The device reacts to touching the screen in a strange way
No sound
No sound in the earphones
Files cannot be saved in the memory of the device
Files cannot be saved in memory card
Connection with PC cannot be established
The device does not find a given address.
The battery is flat or almost flat. Connect the device to power supply (eg. to the car
power outlet using the car charger).
Switch on the device, charge the battery.
Normally, resetting the device is not necessary. However, if the system does not respond
and the device cannot be switched off by simply pressing and holding the POWER button,
pls press the Reset switch (using the pointing pen).
Check what OSD language is chosen. Change the language to English or any other
language you understand.
Pls calibrate the screen.
Increase volume.
Increase volume, check if the earphones are connected properly. Check if the audio files
are not damaged (copy another files).
Pls check if the USB cable is properly connected to the device and to the PC.
Check if the USB cable is not damaged (check with another cable).
Check if ActiveSync is installed on the PC.
Check if the internal memory isn’t full.
Before you use a card, set the security switch to the UNLOCK position. Check if the card
is not full.
Check if the card is not damaged (check another microSD card).
Microsoft Active Sync® software is necessary to establish the connection.
ls install this software first.
All the questions concerning the MAPS must be addressed to the map providers
(depending on which map you are using). The coverage data can be always obtained
from map providers.
