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LANcare Basic / LANcare Advanced

04

General information

This chapter provides you with important general information on the validity, 
services, terms and conditions applying to the LANcare service packages, of 
which two product types are available:

 

→ LANcare Basic

 

→ LANcare Advanced

LANCOM services are categorized as S, M, L and XL. Depending on the 
category of your LANCOM service, the LANcare service package must be of 
the same category.

Scope of validity

For suitable products for LANcare Basic / LANcare Advanced, please refer to 
the tables on the respective product web pages LANcare Basic and LANcare 
Advanced.
LANCOM Systems offers LANcare Basic worldwide. LANcare Advanced, 
as well as the included advance replacement regulations apply to the 
metropolitan areas within the EU (excluding islands).
To obtain information about conditions in other countries, please contact 
your local distributor.
Information on the LANCOM warranty can be found in the General Warranty 
Conditions at: www.lancom-systems.com/warranty-conditions

Содержание LANcare Basic

Страница 1: ...LANcare Basic LANcare Advanced Manual...

Страница 2: ...ir owners This document contains statements relating to future products and their attributes LANCOM Systems reserves the right to change these without notice No liability for technical errors and or o...

Страница 3: ...ces 05 Terms and conditions 08 Registration 08 Misuse 08 Registering LANcare Basic LANcare Advanced 09 Your documents 10 Proof of purchase 10 Serial number 10 License key 10 Expiration date 10 Vital i...

Страница 4: ...as a customer with a support contract In addition you benefit from a five year replacement service so that a replacement device is available to you even in the event of damage With LANcare Advanced y...

Страница 5: ...be of the same category Scope of validity For suitable products for LANcare Basic LANcare Advanced please refer to the tables on the respective product web pages LANcare Basic and LANcare Advanced LAN...

Страница 6: ...support services for partners and end customers please visit the Support Contact web page Presenting your proof of purchase entitles you to use LANcare Basic If you no longer have proof of purchase a...

Страница 7: ...Advanced LANcare Advanced can only be activated once per device The included advance replacement is valid for five years from the date of registration and is non renewable It should be noted that LAN...

Страница 8: ...contact LANCOM Support using the RMA form on the LANCOM website Please have the serial number of the device and the LANcare Basic LANcare Advanced license number ready 3 LANCOM Support will send you...

Страница 9: ...d only apply if they were registered within three months of the date on your proof of purchase Information on the procedure necessary for this is available in the chapter Registering LANcare Basic LAN...

Страница 10: ...nother device at a later date Necessary registration information Please have the following information at the ready for your online registration Precise designation of LANcare Basic LANcare Advanced T...

Страница 11: ...er all relevant information here after activation Proof of purchase Note here where your proof of purchase is located Place Serial number Note here the serial number of your device SN License key Note...

Страница 12: ...ledge Base is always available via our website www lancom systems com knowledgebase In addition you can find explanations of all features of your LANCOM device in the LCOS reference manual www lancom...

Страница 13: ...LANCOM device configuration This avoids having to reconstruct the configuration of your device if it develops a defect There are two ways to do this With LANconfig Mark the device in the main window a...

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