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LANCOM Wireless DSL – LANCOM Wireless ADSL

Chapter 10: Troubleshooting

tested (e.g. “DSL1” or “LAN-1”). Pay attention to the correct spelling of the
interfaces. Start the test for the specified interface by clicking on

Execute

Change then to menu item

Expert configuration

Status

LAN statis-

tics

Cable test results

. The results of the cable test for the individual

interfaces are show up in a list.

The following results can occur:

: Cable plugged in correctly, line ok.

open

with distance

“0m”

: No cable plugged in or interruption within less

than 10 meters distance.

open

with indication of distance: Cable is plugged in, but defect (short-

circuited) at the indicated distance.

Impedance error

: The pair of cables is not terminated with the correct

impedance at the other end.

Содержание ADSL Series

Страница 1: ...LANCOM Wireless DSL Series LANCOM Wireless ADSL Series...

Страница 2: ...to make any alterations that arise as the result of technical develop ment Trademarks Windows Windows XP and Microsoft are registered trademarks of Microsoft Corp The LANCOM Systems logo and the name...

Страница 3: ...access protection charge lock which are not already activated at the time of purchase of your device The LANconfig wizard Check Security Settings will support you accomplishing this Further informa ti...

Страница 4: ...itself or with appropriate comments placed beside the text In the other parts of the documentation all described models have been clas sified under the general term LANCOM Wireless DSL This documentat...

Страница 5: ...s website Notes symbols Very important instructions If not followed damage may result Important instruction should be followed Additional instructions which can be helpful but are not required Special...

Страница 6: ...2 2 2 System preconditions 22 2 3 Introducing LANCOM Wireless DSL 23 2 3 1 Status displays 23 2 3 2 The back of the unit 29 2 4 Hardware installation 30 2 5 Software installation 32 2 5 1 Starting LAN...

Страница 7: ...58 6 1 2 Settings for TCP IP 59 6 1 3 Settings for IPX 60 6 1 4 Settings for NetBIOS routing 60 6 2 Settings for the dial in computer 61 6 2 1 Dial up via VPN 61 6 2 2 Dial up via ISDN 62 6 3 Instruct...

Страница 8: ...ubleshooting 83 10 1 No DSL connection is established 83 10 2 DSL data transfer is slow 83 10 3 Unwanted connections under Windows XP 84 10 4 Cable testing 84 11 Appendix 86 11 1 Performance data and...

Страница 9: ...as routers between LAN and the Internet all models of the LANCOM Wireless DSL series operate also as base stations for wireless networks With the base station you link wireless PCs and notebooks to a...

Страница 10: ...ry small amounts of data across the Internet connec tion With an ADSL connection a user can download at up to 8 Mbps down stream and upload at up to 800 Kbps upstream These maximum rates can be reduce...

Страница 11: ...eparate ADSL modem The models LANCOM 1511 Wireless DSL and LANCOM 1811 Wireless DSL can also utilize other broadband connections e g cable modem that offer a 10 100Base Tx Ethernet connector over PPPo...

Страница 12: ...an only be used with ADSL over ISDN service Retrofitting a device to function with a different telephone sys tem is not possible ADSL over ISDN connections also exist that do not operate in conjunctio...

Страница 13: ...e LAN typically using a leased line PCs dial into the central network via modem or ISDN connections Remote Access Service RAS The central LAN has a connection to the Internet so that its users can acc...

Страница 14: ...are no longer needed All that is required is the Internet connection of the LAN in the headquar ters Special switching devices or routers for dedicated lines to individual participants are superfluous...

Страница 15: ...k 1 3 What does a router do The following sections describe the functionality of routers in general The functions supported by your device are listed in the table What can your LANCOM Wireless DSL do...

Страница 16: ...networks that are inter connected into the world s largest WAN via routers The router links all the workstation computers on your local area network to the global Internet Security functions such as...

Страница 17: ...ty of wireless networks in general The functions supported by your device are listed in the table What can your LANCOM Wireless DSL do page 18 A Wireless LAN connects single terminals e g PCs or noteb...

Страница 18: ...infrastructure network Passing through of VPN encrypted connections with VPN pass through Setting up of an Internet access Connecting two LANs via a direct radio link point to point mode Connecting o...

Страница 19: ...or answering machine via ISDN interface Wireless LAN Wireless transmission by IEEE 802 11g and IEEE 802 11b Wireless transmission by IEEE 802 11a Roaming function WEP encryption WEP64 WEP128 WEP152 u...

Страница 20: ...DSL LAN connection Integrated 4 port auto mode switch 10 100 Mbps to connect terminals workstations etc or subordinated switches or hubs Support of data packets with VLAN resp QoS marking for an intel...

Страница 21: ...llback function with PPP authentication mechanisms for restriction to fixed ISDN telephone numbers FirmSafe with firmware versions for absolutely secure software upgrades Optional software extensions...

Страница 22: ...f anything is missing please contact your retailer or the address stated on the delivery slip of the unit 2 2 System preconditions Computers that connect to a LANCOM Wireless DSL must meet the followi...

Страница 23: ...section is useful for the installation of the device it is not absolutely essential You may therefore skip this sec tion for the time being and go straight forward to the installation on page 34 2 3...

Страница 24: ...e LED lights permanently in the respective colour and is only briefly interrupted Flickering means that the LED is switched on and off in irregular inter vals Power This LED indicates that the device...

Страница 25: ...available for unlocking Reset connect charge protection Increase the limit that has been reached Completely deactivate the lock that has been triggered set limit to 0 If a time or connect charge limit...

Страница 26: ...cted green blinking Establishing connection green flashing Protocol negotioation green constantly on Connection established off No network device connected green constantly on Connection to network de...

Страница 27: ...LAN access of the internal wireless net work adapter of the base station off Not connected or no S0 voltage no error message green blinking Initializing D channel establishing contact with the connec...

Страница 28: ...ly on Wireless LAN adapter ready for use green flickering Activity in wireless LAN blinking frequency indicates the number of registered stations off No data traffic green flickering Data traffic gree...

Страница 29: ...N S0 port Serial configuration port Reset switch Connector for main antenna use this connector to connect additional AirLancer Extender antennas The function of the reset button The reset button has t...

Страница 30: ...lly the transfer rate 10 100 Mbps of the connected network device autosensing A parallel connec tion of devices with different speeds and types is possible You should never have more than one unconfig...

Страница 31: ...f test the Power LED will be per manently lit Green LAN LEDs indicate the LAN sockets that have function ing connections Devices with integrated ADSL modem could become quite warm dur ing their operat...

Страница 32: ...u use your LANCOM Wireless DSL exclu sively with computers running operating systems other than Win dows 2 5 1 Starting LANCOM setup Place the LANCOM CD in your CD drive The LANCOM setup program will...

Страница 33: ...hat all workstations of the LAN need to get access to office communication functions as fax or EuroFile transfer With LANCAPI Dial Up Networking Support single workstations can realize dial up connect...

Страница 34: ...ons to ensure trouble free access to the router TCP IP settings to workstation PCs page 44 3 1 Which information is necessary The basic configuration wizard will take care of the basic TCP IP configur...

Страница 35: ...CP server will be enabled so that the LANCOM Wireless DSL can automatically assign IP addresses to the devices in the LAN Configure manually nevertheless The fully automatic TCP IP configuration is op...

Страница 36: ...es remote configuration access via ISDN thus protecting your configuration against tampering ISDN remote configuration access can be enabled at any time using the security wizard see Have you permitte...

Страница 37: ...ndard in doing so the 5 GHz frequency range correspond to the IEEE 802 11a standard and the 2 4 GHz frequency range to the IEEE 802 11g and IEEE 802 11b standard If no further base stations operate in...

Страница 38: ...three independent budgets For DSL access you can set a maximum connection time in minutes In addition to this time budget there is also a budget for limiting ISDN connection charges In order for the l...

Страница 39: ...like to configure the TCP IP settings manually assign an available address from a suitable address range to the LANCOM Wireless DSL Confirm your choice with Next Specify whether or not the router shou...

Страница 40: ...h Next Connect charge protection can limit the cost of DSL and ISDN connections to a predetermined amount if desired Confirm your choice with Next Complete the configuration with Finish Section TCP IP...

Страница 41: ...and command ipconfig at the prompt under Windows 2000 or Windows XP with Start Execute cmd and the command winipcfg at the prompt under Windows Me and Windows 9x or with the command ifconfig on the co...

Страница 42: ...y with this IP address Use LANconfig Connect a PC with a terminal program via the serial configuration interface to the device Starting the wizards in WEBconfig Start your web browser e g Internet Exp...

Страница 43: ...ve chosen automatic TCP IP configuration please continue with Step If you would like to configure the TCP IP settings manually assign an available address from a suitable address range to the LANCOM W...

Страница 44: ...the transfer protocol used by your DSL provider manually in the next window Confirm your choice with Apply Connect charge protection can limit the cost of DSL connections to a pre determined amount if...

Страница 45: ...e be configured so that they automatically obtain their own IP address and the IP addresses of the standard gateway and DNS server via DHCP IP address assignment via a separate DHCP server The worksta...

Страница 46: ...providers to choose from If you find your Internet service provider on this list you normally will not have to enter any further transfer parameters to configure your Internet access Only the authent...

Страница 47: ...n activate a line monitor that identifies inactive remote stations faster and therefore can close the connection before the idle time has elapsed Active line monitoring can also be used with flat rate...

Страница 48: ...our Internet connection The wizard will inform you as soon as the entered information is complete Complete the configuration with Finish 4 2 Instructions for WEBconfig In the main menu select Setup In...

Страница 49: ...ust be taken to ensure that the configuration information provided matches The following instructions will assume that LANCOM Wireless DSL routers are being used on both sides A network interconnectio...

Страница 50: ...ters Arrows mark the dependencies between the entries 5 1 1 General information The following details are required for the installation of LAN to LAN couplings The first column indicates whether the i...

Страница 51: ...is needed for its identification Enter the subscriber number of the remote station in the ISDN subscriber number field The complete subscriber number including all necessary area and country codes is...

Страница 52: ...e transfer rate will be doubled but there will also be additional telephone costs for two connections 5 1 2 Settings for the TCP IP router In TCP IP networks addressing has a special significance Plea...

Страница 53: ...to local stations is permitted In this Extranet VPN operating mode the IP stations do not expose their IP address to the remote LAN rather they will be hidden behind the VPN gateway s IP address inst...

Страница 54: ...ed network num bers must be distinct from one another and from all used internal IPX network numbers In addition it may be necessary to enter the frame type binding Specifying the IPX network number a...

Страница 55: ...eturn a message to indicate that it has all the information it needs Close the wizard with Finish After finishing the configuration of both routers you can test the network connection Try to contact a...

Страница 56: ...est the network connection Try to contact a computer in the remote LAN e g with a ping The LANCOM Wireless DSL should automatically set up a connec tion to the remote station and contact the required...

Страница 57: ...the dial up PC an ISDN adapter or an ISDN modem The data transfer protocol is PPP Therefore the support of all usual devices and operating systems is ensured A setup wizard handles the configuration o...

Страница 58: ...uses the optional ISDN caller ID as an additional user authentication This security function should not be used when users dial in from differing locations Please refer to chapter Zwei Netzwerke verb...

Страница 59: ...gned to the PC when con necting This IP address makes the computer a fully fledged member of the LAN with the appropriate rights it can access all of the other devices in the LAN The same applies in t...

Страница 60: ...twork numbers In addition it may be necessary to enter the frame type binding Specifying the IPX network number and binding used is not necessary if the remote network also contains a Novell server A...

Страница 61: ...ccess a VPN client LANCOM Systems offers the LANCOM VPN Client on the LANCOM CD It can be run under Windows 2000 and Windows XP A detailed description of the LANCOM VPN Client and a description of its...

Страница 62: ...Up Networking with the call number of the router Terminal adapter or ISDN card set to PPPHDLC PPP selected as the Dial Up server type Enable software compression and Require data encryption unchecked...

Страница 63: ...TCP IP connec tions page 56 6 4 Instructions for WEBconfig RAS access via VPN cannot be configured using the wizard under WEBconfig yet It can only be set up in the expert configuration For details p...

Страница 64: ...pplied via the network without the necessity of additional hardware at each individ ual workstation thus eliminating the costs of equipping the workstations with ISDN adapters or modems All you need d...

Страница 65: ...g faxes with LANCAPI 65 EN 7 1 Installation of the LANCOM CAPI fax modem Select the entry Install LANCOM software in the setup program of your LANCOM CD Highlight the option CAPI fax modem click Next...

Страница 66: ...the Phone and Modem Options of the control panel 7 2 Installation of the MS Windows fax service Select the option Printers and Faxes from the control panel Select the option Set up faxing from the win...

Страница 67: ...you can send it directly from your respective application If you only want to send a short message select the MS Windows fax service You can use of course any other fax software alternatively 7 3 1 S...

Страница 68: ...Wireless DSL LANCOM Wireless ADSL Chapter 7 Sending faxes with LANCAPI 68 EN The fax client console will open Select the menu item Send a Fax A wiz ard will assist you through the remaining sending p...

Страница 69: ...N in combination with external VPN gate way 8 1 1 Closed network Each Wireless LAN according to IEEE 802 11 has its own network name SSID This network name serves as identification and enables adminis...

Страница 70: ...sources of passphrase sharing LEPS uses an additional column in the ACL to assign an individual passphrase consisting of any 4 to 64 ASCII characters to each MAC address The connection to the access...

Страница 71: ...e to be changed regularly as new keys are gen erated for each connection anyway This is not the only reason that the encryption with 802 11i AES or WPA TKIP is so much more secure than the now aged WE...

Страница 72: ...always begin with the character string 00A057 You will find the LAN MAC address on a sticker on the base of the device Only use the number labeled as MAC address that starts with 00A057 The other numb...

Страница 73: ...ter are already equipped with a 802 1x client 8 1 7 Tips for handling keys The security of encryption procedures can be substantially increased the by paying attention to some important rules for hand...

Страница 74: ...eless DSL in the selection window Select from the command bar Extras Setup Wizard Select in the selection menu the setup wizard Control Security Settings and confirm your choice with Next Enter your p...

Страница 75: ...s and duration of the lock security parameters as WLAN name closed network function WEP key ACL list and protocol filters 8 3 The firewall wizard The LANCOM Wireless DSL incorporates an effective prot...

Страница 76: ...inform you as soon as the entries are complete Complete the configuration with Finish 8 3 2 Configuration under WEBconfig Under WEBconfig it is possible to check and modify all parameters related to...

Страница 77: ...ssword is also contained in LANconfig in the Management configuration area on the Security tab Have you activated the Firewall The Stateful Inspection Firewall of the LANCOM ensures that your local ne...

Страница 78: ...n the first IP address with its associated network mask is entered and from that point on only those IP addresses contained in this initial entry will be permitted to use the internal functions The ci...

Страница 79: ...eck the Access Control List go to the configuration area in LANconfig and select WLAN security on the Stations tab The LANCOM Enhanced Passphrase Security LEPS uses an additional col umn in the ACL to...

Страница 80: ...rLancer Extender antennas To increase the range of the LANCOM Wireless DSL base station or to adapt the base station to special conditions of environs you can connect AirLancer Extender antennas at th...

Страница 81: ...riendly web sites so that client PCs with a Wi Fi certificated radio card e g AirLancer and a standard Internet browser can directly go online The LANCOM Public Spot Option is the optimal solution for...

Страница 82: ...aurants caf s airports stations exhi bition centres or universities With the LANCOM Public Spot Option you extend a base station additionally with these functions and upgrade it to a Wireless Public S...

Страница 83: ...ting the physical connection Has the correct transfer protocol been selected The transfer protocol is set along with the basic settings The basic setup wiz ard will enter the correct settings for nume...

Страница 84: ...asynchronous connec tions Instructions on how to increase the Windows size can be found in the Knowl edge Base of the support section of the LANCOM web site www lancom de 10 3 Unwanted connections und...

Страница 85: ...tatis tics Cable test results The results of the cable test for the individual interfaces are show up in a list The following results can occur OK Cable plugged in correctly line ok open with distance...

Страница 86: ...28 port 8 pol mini DIN Power supply 12V over external power adapter Operating modes Multiprotocol router IP router IPX router NAT inverse NAT IP masquerading DHCP server incl auto detection DHCP clien...

Страница 87: ...VLAN IDs or WLAN connections 32 simultaniously 802 1p q VLAN support for LAN and WLAN 32 VLAN segments 8 priorities Security WLAN IEEE 802 11i WPA with passphrase or 802 1x and hardware encrypted AES...

Страница 88: ...W x H x D rugged plastic case provision for wall mounting Norms CE conform according to EN 300 328 EN 55024 EN 55022 EN 55011 EN 50081 EN 60950 ES 59005 EN 60950 CE conform according to EN 300 328 EN...

Страница 89: ...ag dualband indoor antenna Art no 61214 AirLancer Extender O 30 2 4 GHz outdoor antenna Art no 60478 AirLancer Extender O 70 2 4 GHz outdoor antenna Art no 60469 AirLancer Extender O D80g 2 4GHz polar...

Страница 90: ...and 64 Band 2 5470 5725 MHz channels 100 104 108 112 116 120 124 128 132 136 und 140 Band 3 5725 5875 MHz channels 147 151 155 167 Please note that frequency ranges an radio channels in band 3 are res...

Страница 91: ...yes 48 5 240 GHz yes yes 52 5 260 GHz yes yes 56 5 280 GHz yes yes 60 5 300 GHz yes yes 64 5 320 GHz yes yes Band 2 100 5 500 GHz yes no 104 5 520 GHz yes no 108 5 540 GHz yes no 112 5 560 GHz yes no...

Страница 92: ...4 2 4835 1 13 6 100 20 I O 5 1 5 15 5 25 36 44 60 17 5 I Switzerland 2 4 1 2 4 2 4835 1 13 6 100 20 I O 5 1 5 15 5 35 36 64 42 58 200 23 I Netherlands 2 4 1 2 4 2 4835 1 13 6 100 20 I O 5 1 5 15 5 35...

Страница 93: ...s Turbo channels Emitted power dBm Indoor Outdoor Country Organisation Link Belgium Institut Belge des Postes et Tele communications BIPT www bipt be Denmark National Telecom Agency www tst dk Finland...

Страница 94: ...sterie Economische Zaken www ez nl Norway Norwegian Post and Telecommuni cations Authority NPT www npt no Austria Rundfunk und Telekom Reguli erungs GmbH www rtr at Bundesministerium f r Verkehr Innov...

Страница 95: ...ANCOM Wireless ADSL Chapter 11 Appendix 95 EN 11 3 Contact assignment 11 3 1 ADSL interface 6 pin RJ45 socket 11 3 2 DSL interface 6 pin RJ45 socket Connector Pin IAE 1 2 3 a 4 b 5 6 Connector Pin IAE...

Страница 96: ...3 ISDN S0 interface 8 pin RJ45 socket corresponding to ISO 8877 EN 60603 7 11 3 4 Ethernet interfaces 10 100Base T 8 pin RJ45 socket corresponding to ISO 8877 EN 60603 7 Connector Pin Line IAE 1 2 3 T...

Страница 97: ...bout radio installations and telecommunication sending installations FTEG and to the guide line 1999 5 EG R TTE This product has been notified in the countries of Germany Great Britain Bel gium Nether...

Страница 98: ...mon ISDN Application Programming Interface CAPI 64 Configuration access 39 44 Configuration interface 21 Connector cable 22 Configuration port 29 Configuration protection 20 36 Connect charge protecti...

Страница 99: ...tication data 46 Default gateway 46 DNS server 46 Flat rate 47 IP address 46 Netmask 46 Internet provider 46 IP Filter 78 Lock ports 78 IP address 35 36 54 IP address of the LANCOM 30 IP masquerading...

Страница 100: ...ackage contents 22 Password 36 39 49 57 PAT see IP masquerading PBX 10 Phone line 31 Ping 56 Plain Ethernet 46 Plain IP 46 Point to Point 70 POTS 12 Power adapter 22 29 PPP 57 PPP client 62 PPPoE 46 P...

Страница 101: ...rity 28 VPN 28 Wireless Link 27 28 Switch 29 System preconditions 22 T TCP 78 TCP IP 23 62 check connection 56 Settings 34 39 43 Settings to PCs in the LAN 44 Windows size 84 TCP IP configuration Auto...

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