25
Instructions and Installation
Troubleshooting guide
Symptoms
Possible cause
Solutions
There is no spark
when lighting
the gas.
• There is no electrical supply.
• Make sure that the unit is
connected and the electrical
supply is switched on.
• Control the fuse. If the fuse
is released more than one
time, refer to a qualified
electrician.
• Dirty spark electrode.
• Clean electrode using fine
sand paper or file.
• Burner cap and crown are
placed uneven.
• Make sure that the burner
cap and crown are in the
correct positions.
The flame is blown
out immediately
after ignition.
• Thermocouple is not heated
sufficiently.
• After lighting the flame,
keep the knob pushed in for
approximately 5 seconds.
The gas ring burns
unevenly.
• Burner crown is blocked
with food residues.
• Make sure that the injector
is not blocked and the
burner crown is clear of
food particles.
Product emits metal
noises while heating
and cooling.
• When the metal parts are
heated, they may expand
and cause noise.
• This is not a fault.
If there is a fault, first try and find a solution to the problem yourself.
If you cannot find a solution to the problem yourself, speak to your
local depot.
If you operated the appliance incorrectly, or the installation was not
carried out by a registered engineer, the visit from the customer service
technician or dealer may not take place free of charge, even during
the warranty period.
7. Troubleshooting
