T
ROUBLESHOOTING
P
AGE
15
T
T
ROUBLESHOOTING
ROUBLESHOOTING
T
T
IPS
IPS
PROBLEM DESCRIPTION
SUGGESTED SOLUTION
1. NO DISPLAY
1.1
(IF APPLICABLE) CHECK THE EXTERNAL AC ADAPTER FOR PROPER
VOLTAGE OUTPUT (9-12 VDC).
1.2
INSPECT PLUG-IN RECEPTACLE ON THE FRONT OF THE UNIT FOR
DAMAGE.
1.3
CHECK CABLE CONNECTIONS: MAKE SURE CONNECTIONS ARE SECURE
AND IN THE CORRECT ORIENTATION.
1.4
CHECK CABLE ASSEMBLIES FOR DAMAGE: PINCH POINTS & POSSIBLE
SHORTING OF WIRES.
1.5
CHECK FOR POSSIBLE COMPUTER DAMAGE: CRACKED DISPLAY
WINDOW (BLACK SCREEN).
*
If computer still fails to operate after checking these suggestions, contact us
for technical support.
2. PRODUCT WILL NOT SIT LEVEL
2.1
USE LEVELERS ON THE BOTTOM OF THE REAR STABILIZER AND THE
MIDDLE OF THE MAIN FRAME TO ADJUST EQUIPMENT STABILITY.
3. SEAT MOVEMENT /ADJUSTMENT
3.1
MAKE SURE THE ADJUSTMENT LEVER (LOCATED ON THE RIGHT SIDE OF
THE SEAT FRAME) HAS LOCKED IN DOWNWARD POSITION.
3.2
ADJUSTMENTS: PULLING UP ON THE SEAT LEVER WILL RELEASE THE
LOCKING MECHANISM AND SEAT CAN BE REPOSITIONED.
4. PEDAL WOBBLE
4.1
CHECK TO MAKE SURE PEDALS ARE INSTALLED CORRECTLY
(ORIENTATION) AND MOUNTED FLUSH WITH THE CRANK ARMS.
4.2
LOOSEN THE PEDALS, CHECK FOR POSSIBLE CROSS-THREADING OF
CRANK ARMS.
5. NO SPEED / RPM READING
5.1
CHECK COMPUTER CONNECTION: MAKE SURE ALL THE CONNECTORS
ARE SECURE AND IN THE CORRECT ORIENTATION.
6. ERRATIC HEART RATE
6.1
MAKE SURE PALMS OF HAND ARE CENTERED ON GRIP SENSORS.
6.2
CHECK CABLE CONNECTIONS FROM HANDLE ASSEMBLIES AND THE
BACK OF THE COMPUTER . LOOK FOR PINCHED CABLES IN MAST AREA.
NOTE: A USER'S PHYSICAL CONDITION CAN EFFECT THE ACCURACY OF
A READING, AS WELL AS, UNCONTROLLABLE INTERFERENCES.
Make sure to reference the assembly steps & parts information in this manual when performing any troubleshooting.
I
f you experience other technical problems or have additional questions, please contact us at:
C
C
USTOMER
USTOMER
S
S
ERVICE
ERVICE
1
1
-
-
877
877
-
-
861
861
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-
2181
2181
