9
FREQUENTLY ASKED QUESTIONS
Question:
Why won’t the kettle light up when switched on?
Answer:
It may not be switched on at the plug.
Question:
Why is there water spitting out of the spout when boiling?
Answer:
There is too much water in the kettle. Only fill the kettle to the ‘MAX’ mark.
The kettle’s capacity is 500ml.
Question:
Why has the kettle cut out?
Answer:
There isn’t enough water in the kettle. This is a safety feature so the kettle
does not boil dry. Unplug the kettle and allow it to cool down before filling
and using again.
Question:
Why doesn’t the kettle switch off?
Answer:
The lid is not securely closed. Ensure the lid is properly closed.
Question:
Why is the water cloudy?
Answer:
Some drinking water has limescale which goes cloudy when being boiled.
This is perfectly normal.
Question:
Why do drinks made with water from the kettle leave a scum in the cups?
Answer:
The kettle may need descaling. Follow the descaling instructions in this
manual.
