Dake Corporation
1809 Industrial Park Dr
Grand Haven, MI 49417
988050
3
REV032023
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When contacting Dake, please have the following information readily available:
1. Model #
2. Serial #
3. Sales Order #
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Purchasers who notify Dake within the warranty period will be issued a Case number
and/or a Return Material Authorization (RMA) number. If the item is to be returned per
Dake’s request, the RMA number must be
clearly
written on the exterior packaging. Any
item shipped to Dake without an RMA will not be processed.
Warranty Exceptions
The following conditions are not applicable to the standard limited warranty:
(a)
Part installation or machine service was not completed by a certified
professional, and is not in accordance with applicable local codes, ordinances,
and good trade practices.
(b)
Defects or malfunctions resulting from improper installation or failure to operate
or maintain the unit in accordance with the printed instructions provided.
(c)
Defects or malfunctions resulting from abuse, accident, neglect, or damage
outside of prepaid freight terms.
(d)
Normal maintenance service or preventative maintenance, and the parts used
in connection with such service.
(e)
Units and parts which have been altered or repaired, other than by the
manufacturer or as specifically authorized by the manufacturer.
(f)
Alterations made to the machine that were not previously approved by the
manufacturer, or that are used for purposes other than the original design of
the machine.
