GUARANTEE TERMS
Guarantees for
household appliances.
Your unit is guaranteed for
2 years
.
In order to receive an additional year of guarantee free of charge,
register on the
web site (www.lagrange.fr).The
guarantee includes parts and labor and covers manufacturing defects.
The guarantee does not cover deterioration due to poor use or non-
observance of the instructions for use or breakage due to falling.
THIS GUARANTEE APPLIES TO HOUSEHOLD USES. IT CANNOT APPLY
TO PROFESSIONAL OR SEMI-PROFESSIONAL USES.
The legal guarantee due from the seller does not in any way exclude
the legal guarantee due from the Manufacturer for manufacturing
flaws or defects according to articles
1641
to
1649
of the Civil Code.
In the event of a breakdown or malfunction, contact your retailer.
In the event of technical defects observed within one week of
purchase, the units will be exchanged.
Beyond this period, they will be repaired by the
after-sale service.
To benefit from this guarantee, the user must present a copy of the
invoice specifying the date of purchase of the unit.
Duration of availability of spare parts
In accordance with article L
111
-
2
of the consumer code, the availability
of spare parts that we provide for a repairable product is
5
years as
of its date of manufacturing.
However, this availability is only guaranteed in the country where
the product was purchased.
Shipping costs for returns
After the first year which benefits from the dealer’s guarantee, you will
only have to pay the costs for returning the product to the factory.
We will ship it back to you at our expense as quickly as possible.
If you have any other questions about our products, you can contact
us at the following address:
Service consommateurs
17
, chemin de la Plaine
ZA Les Plattes
CS
30228
69390
VOURLES
France
E-mail : [email protected]
37
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