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LaCie SAFE Hard Drive

User Manual

page 

Frequently Asked Questions

8. Frequently Asked Questions (FAQ)

Question

Answer

Why is the top LED momentarily orange 

when I connect the drive to the USB port on 

the computer?

During the 5 seconds when the LED is orange, you can swipe your finger to 

access the drive without waiting for it to mount on the desktop.

What operating systems is SAFE compat-

ible with?

For configuration, the LaCie SAFE Hard Drive works with Windows 2000, 

Windows XP and Mac OS 10.2 and higher. Once users are registered, your 

SAFE Hard Drive can be used on every OS. Just swipe your finger over the 

sensor when the top led blinks.

How many fingerprints can be registered?

It is highly recommended to register 10 or fewer fingerprints.

How many users can have access to a SAFE 

drive?

A maximum of five users can have access to a single SAFE drive. There must 

be at least one Administrator. The other users can either have Administration 

privileges or not. 

What should I do if the SAFE drive remains 

locked after swiping my finger?

First, make sure that you are swiping your finger the right direction (the front 

of the drive should be facing you) and that you are touching the sensor for 10 

seconds. Also, be sure to wait a few seconds after connecting the LaCie SAFE 

drive to the USB port on your computer. Second, check with the Administrator 

to make sure you are registered and that you are using the correct finger. You 

might also try cleaning the sensor with a dry, soft cloth or disconnecting and 

reconnecting the USB cable. If none of these things work, consult section 10. 

Troubleshooting the Fingerprint Sensor for more suggestions.

How can an Administrator be changed?

An Administrator can be changed by using the User Administration. 

How can the authorized users be changed?

Only users with Administration privileges can add or remove users or change 

their profiles. 

Can an Administrator give different rights 

to each user?

Yes, an Administrator can give each user Read Only access to the data, Read/

Write access, or Administration privileges. Read Only access means that a user 

can read data, but not modify it or add new data to the drive. Read/Write access 

allows a user to both read data on the drive and create or modify data on the 

drive. Administration privileges allow the user to have Read/Write access as 

well as the ability to add or remove users or change user profiles.

How can I tell if the fingerprint sensor on 

the drive is working properly?

Simply look at the first LED on the top of the drive. If it is red then it means 

that the hard drive is locked so that no one can access the data on it. Orange 

indicates that a user has swiped his finger on the sensor and SAFE is trying to 

identify it. Green means that the user has been identified and can have access to 

data on the drive.

Содержание SAFE Hard Drive SAFE

Страница 1: ...User Manual SAFE HARD DRIVE...

Страница 2: ...FE Hard Drive 12 4 1 Connecting The Power Adaptor 12 4 2 Connect the USB 2 0 Cable to Your LaCie Drive and to Your Computer 13 4 3 Attach Chain Lock to Your SAFE Drive Optional 13 5 Configuring Your L...

Страница 3: ...Your LaCie SAFE Hard Drive 27 Windows Users 27 Mac Users 29 7 3 Optimizing USB 2 0 Connections 31 What is USB 2 0 31 Data Transfers 32 8 Frequently Asked Questions FAQ 33 9 Troubleshooting Your LaCie...

Страница 4: ...ply with the limits for a Class B digital device pur suant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa...

Страница 5: ...or wet conditions Never place objects con taining liquids on the LaCie SAFE Hard Drive as they may spill into its openings Doing so increases the risk of electrical shock short cir cuiting fire or pe...

Страница 6: ...the operation and stability of your LaCie SAFE Hard Drive Do not place heavy objects on top of the LaCie SAFE Hard Drive or use excessive force on it Never use excessive force on your LaCie SAFE Hard...

Страница 7: ...curely Provide access to data only to authorized users Allow up to 5 authorized users drive access Register 10 fingerprints Your SAFE Drive Capabilities Important Info Any loss corruption or destructi...

Страница 8: ...2 Unpacking Your LaCie SAFE Drive 2 1 What s Included with Your LaCie SAFE Drive Technical note To achieve USB 2 0 speeds your drive must be connected to a USB 2 0 host port If it is connected to a U...

Страница 9: ...ac with built in USB 2 0 port 350MHz Intel Pentium II or G3 processor or greater Minimum 128MB of RAM Technical note To achieve USB 2 0 speeds your drive must be connected to a USB 2 0 host port If it...

Страница 10: ...and Rights 3 4 Rules for Registering Users 3 Before Installing Your LaCie SAFE Drive 3 1 How to Use the Fingerprint Sensor To use the fingerprint sensor first make sure that the front of the drive is...

Страница 11: ...or any other combination in between The Administrator can register fingerprints for up to four additional users When registering users the Administrator can opt to give them Read Only privileges Read...

Страница 12: ...move the AC adapter before transporting your LaCie drive Failure to remove the adapter may result in damage to your drive and will void your warranty CAUTION Only use the AC adapter sup plied with you...

Страница 13: ...1 1 port your drive will operate at USB 1 1 speeds For more details see section 7 3 Optimizing USB 2 0 Connections Technical note Please refer to sec tion 7 3 Optimizing USB 2 0 Connections for import...

Страница 14: ...Drive You ll see a window welcoming you to the Setup program It is recommended that you quit all applications before running this pro gram Click Next to continue or Cancel if you need to quit open ap...

Страница 15: ...indicate the installation progress When the Setup is finished you ll see a dialog confirming that it was successful Restart your computer Mac users only The LaCie SAFE configuration tool launches auto...

Страница 16: ...complete the LaCie SAFE Drive In staller a dialogue window will appear that noti fies you of successful installation Restart your computer The LaCie SAFE configuration tool launches automatically aft...

Страница 17: ...e First use wizard click Cancel to quit the program You will not be able to use your LaCie SAFE drive Create Edit User Names Permissions After agreeing to terms and conditions you will see the User In...

Страница 18: ...d your fin ger three times the swipe dialog displays three check marks and then closes Once your fingerprint is successfully registered the dialogue closes and you ll be returned to the main Fingerpri...

Страница 19: ...tered or you could have one user with 10 fingerprints registered To add a new user refer to section 5 3 Registering Additional Users Successful fingerprint registration Registering fingerprint To regi...

Страница 20: ...drive is plugged in and switched on a window appears asking you to swipe your fin ger over the sensor This is the first screen you will see with normal use To unlock your LaCie SAFE Hard Drive place a...

Страница 21: ...ed dialog appears Click Unlock drive to begin using the drive just as you would any standard external drive Or click Configure if you want to add or remove users or change user profiles 1 2 6 2 Using...

Страница 22: ...fingerprint simply click on a fin ger that is not currently registered A dialog ap pears requesting that you swipe the selected finger over the fingerprint sensor If the swipe is success ful you will...

Страница 23: ...Drives on the Same Computer Using multiple SAFE drives If you need to step away from your desk for a few minutes you can easily re lock your drive Simply touch the biometric sensor and verify that th...

Страница 24: ...he devices that the Eject icon controls i e Safely remove Click on this prompt You will be then given this message Safe to Remove Hardware or similar It is now safe to disconnect the device For Mac Us...

Страница 25: ...olume size for NTFS is 10MB with a maximum of 2TB with no limit to file size Volumes cre ated in NTFS can only be directly accessed not through shares by Windows NT Windows 2000 and XP without resorti...

Страница 26: ...ac with a 680X0 processor or you are creating a file structure that will be need to be used by Macs using Mac OS 8 0 or earlier HFS Mac OS Extended Mac OS Extended refers to the file system used by Ma...

Страница 27: ...thing that is on the disk Connect the drive to the computer via the in terface port Right click My Computer and click Manage From the Computer Management window select Disk Management located below th...

Страница 28: ...you have set the volume information for your new hard drive and clicked OK Windows will issue a final warning Click OK to continue and Windows will begin formatting the hard drive Once formatting is...

Страница 29: ...cheme area In the Volume Information section create a name for each partition choose the volume for mat Mac OS Extended Mac OS Standard or UNIX File System and the volume size Once you have finalized...

Страница 30: ...to unmount the SAFE drive Now close the Disk Utility application Now open the Disk Utility application again You ll see that the SAFE drive volume has been unmounted Select the LaCie SAFE drive icon...

Страница 31: ...mini cable and device end Make sure that you have the correct type of connection on computer Consult LaCie Customer Support or your LaCie reseller for more information USB 2 0 Host Bus Adapters and P...

Страница 32: ...check that it is USB 2 0 certified The cable that is provided with your LaCie drive is USB 2 0 certified Disconnect your computer s USB 2 0 cable Wait 30 seconds Reconnect 1 2 Data Transfers n Technic...

Страница 33: ...ur computer Second check with the Administrator to make sure you are registered and that you are using the correct finger You might also try cleaning the sensor with a dry soft cloth or disconnecting...

Страница 34: ...from its case you will void the product warranty What is the probability that a fingerprint from an unauthorized user can unlock the SAFE drive It s very unlikely that this would happen First the bio...

Страница 35: ...vailable If you need further assistance please contact your LaCie reseller or LaCie Technical Support see section 11 Contacting Customer Support for details If you are having problems getting the fing...

Страница 36: ...2000 Users Go to Start Settings Control Panel System Hardware tab Device Manager button USB Controller click on the sign next to the controller icon and you should see your device listed Windows XP U...

Страница 37: ...n you set your computer to sleep mode and when the computer is woken from sleep it does not give the drive enough time to spin up from its sleep mode Are other USB devices con nected to the same port...

Страница 38: ...els i e 12 Mb s In practice users who desire enhanced USB 2 0 throughput will need to connect their USB 2 0 hardware on both ends of a 2 0 hub to achieve the high speed mode On one end a USB 2 0 compl...

Страница 39: ...t See section 11 Contacting Customer Support for details If you are having problems with your LaCie SAFE Hard Drive see section 8 Troubleshooting Your LaCie Drive Try the following things if the finge...

Страница 40: ...f you have asked yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your LaCie drive to work properly contact us via the provided Web link Before con tact...

Страница 41: ...ct us at http www lacie com de contact LaCie Italy Contact us at http www lacie com it contact LaCie Japan Contact us at http www lacie com jp contact LaCie Netherlands Contact us at http www lacie co...

Страница 42: ...for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as b...

Страница 43: ...s an area of electronic storage usually RAM set aside to store frequently used data from electro mechanical storage hard drives floppy disks CD DVD ROM tape cartridges etc Therefore storing frequently...

Страница 44: ...ally perform this operation GB GigaByte This value is normally associated with data storage capacity Basically it means a thousand million or a billion bytes In fact it equals 1 073 741 824 bytes or 1...

Страница 45: ...ch as a photoelectric cell that receives and responds to a signal or stimulus Software In a nutshell software is a set of in structions for the computer A set of instructions to perform a particular t...

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