Why did I get an “Error -50” message while copying to a FAT32 volume?
Using a USB hub for USB devices
Can I use my hard drive with a USB hub?
Provided USB cables
Can I use my hard drive with a longer cable?
USB 3.0 ports
Will my hard drive’s USB 3.1 Gen 1 port work with my computer’s USB 3.0 port?
When copying files or folders from a computer to a FAT32 volume, certain characters in the names cannot
be copied. These characters include, but are not limited to: ? < > / \ :
Check your files and folders to ensure that these characters are not in the names.
If this is a recurring problem or you cannot find files with incompatible characters, consider reformatting the
drive to NTFS (Windows users) or HFS+ (Mac users). See Optional Formatting and Partitioning.
Yes, the hard drive can be connected to a USB hub. If you use a hub and encounter detection problems,
slower than normal transfer rates, random disconnection from your computer or other unusual issues, try
connecting the hard drive directly to the computer’s USB port.
Yes, provided it is certified according to USB standards. However, LaCie recommends using the cable
shipped with your hard drive for the best results. If you use a longer cable and experience problems with
detection, transfer rates or disconnection, use the original cable included with your hard drive.
Yes, the device is compatible with USB 3.0 ports, however, the product does not include a cable with a USB
Type A connector. Transfer rates are much slower with USB 3.0.
